New
#1
Shut Down Issue
Hi
I have just upgraded my Pavilion DV6 laptop from a standard HDD with windows 7 to a Crucial MX500 SSD and windows 10 (clean install). The installation went smoothly and all the required drivers seems to have installed automatically.The only thing that seems to be a problem is on shutdown and start-up. It displays ‘Shutting down’ and the revolving dots rotate for about 10 seconds, then it seems to lock up showing just a few of the dots but frozen. It remains like this until it shuts down and takes close to 2 minutes. At other times it just goes to a black screen for about 2 minutes.
At startup it displays the windows image and the revolving dots for a couple of seconds then goes to black screen until it opens. Boot time is 90 seconds.
I’d appreciate some advice on this.
Thanks