Start up / Boot problem - Bios issue UEFI / Legacy Wrong drive default

Which drive is your boot drive the raid or ssd?

Boot drive is the SSD.

There is not a raid set up though, it’s is etc on the SSD & larger mech drive for storage

1) Open disk management > by default there are compressed rows > manually widen these two rows: Status and Volume > make sure that the characters in each row are in full view and that none of the letters are cutoff > post an image into the thread

Disk Management - How to Post a Screenshot of | Tutorials

2) Run the BETA log collector and post a zip into this thread:
BSOD - Posting Instructions - Windows 10 Forums
https://www.tenforums.com/attachment...-v2-beta15.zip
(extract all > open)

3) Open administrative command prompt and type or copy and paste:
4) sfc /scannow
5) dism /online /cleanup-image /restorehealth
6) chkdsk /scan
7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

8) Copy and paste all of the commands at one time:

Code:

bcdedit /enum
bcdedit | find "osdevice"
reagentc /info
diskpart
list disk
list volume
select disk 0
detail disk
list partition
select partition 1
detail partition
select partition 2
detail partition
select partition 3
detail partition
select partition 4
detail partition
select partition 5
detail partition
select disk 1
detail disk
list partition
exit

9) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

10) In the BIOS check for options for:
UEFI native without CSM
UEFI hybrid with CSM

Many thanks, results etc below:



Attachment 217606

Code:

Microsoft Windows [Version 10.0.17134.471]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>dism /online /cleanup-image/restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.17134.1

Image Version: 10.0.17134.471


Error: 87

The cleanup-image/restorehealth option is unknown.
For more information, refer to the help by running DISM.exe /?.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:\WINDOWS\system32>chkdsk /scan
The type of the file system is NTFS.
Volume label is Windows.

Stage 1: Examining basic file system structure ...
  513792 file records processed.
File verification completed.
  12845 large file records processed.
  0 bad file records processed.

Stage 2: Examining file name linkage ...
  517 reparse records processed.
  618766 index entries processed.
Index verification completed.
  0 unindexed files scanned.
  0 unindexed files recovered to lost and found.
  517 reparse records processed.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
  52488 data files processed.
CHKDSK is verifying Usn Journal...
  34804856 USN bytes processed.
Usn Journal verification completed.

Windows has scanned the file system and found no problems.
No further action is required.

 242720042 KB total disk space.
  71664320 KB in 308679 files.
    183672 KB in 52489 indexes.
         0 KB in bad sectors.
    634270 KB in use by the system.
     65536 KB occupied by the log file.
 170237780 KB available on disk.

      4096 bytes in each allocation unit.
  60680010 total allocation units on disk.
  42559445 allocation units available on disk.

C:\WINDOWS\system32>

Code:

Microsoft Windows [Version 10.0.17134.471]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>bcdedit /enum

Windows Boot Manager
--------------------
identifier              {bootmgr}
device                  partition=\Device\HarddiskVolume1
description             Windows Boot Manager
locale                  en-US
inherit                 {globalsettings}
default                 {current}
resumeobject            {e9db5614-6574-11e8-9ba6-9e9a7eef5337}
displayorder            {current}
toolsdisplayorder       {memdiag}
timeout                 30

Windows Boot Loader
-------------------
identifier              {current}
device                  partition=C:
path                    \WINDOWS\system32\winload.exe
description             Windows 10
locale                  en-US
inherit                 {bootloadersettings}
recoverysequence        {8a7f5190-6529-11e8-ae75-e2c91ebf33a5}
displaymessageoverride  Recovery
recoveryenabled         Yes
allowedinmemorysettings 0x15000075
osdevice                partition=C:
systemroot              \WINDOWS
resumeobject            {e9db5614-6574-11e8-9ba6-9e9a7eef5337}
nx                      OptIn
bootmenupolicy          Standard

C:\WINDOWS\system32>bcdedit | find "osdevice"
osdevice                partition=C:

C:\WINDOWS\system32>reagentc /info
Windows Recovery Environment (Windows RE) and system reset configuration
Information:

    Windows RE status:         Enabled
    Windows RE location:       \\?\GLOBALROOT\device\harddisk0\partition3\Recovery\WindowsRE
    Boot Configuration Data (BCD) identifier: 8a7f5190-6529-11e8-ae75-e2c91ebf33a5
    Recovery image location:
    Recovery image index:      0
    Custom image location:
    Custom image index:        0

REAGENTC.EXE: Operation Successful.


C:\WINDOWS\system32>diskpart

Microsoft DiskPart version 10.0.17134.1

Copyright (C) Microsoft Corporation.
On computer: LISA-HP

DISKPART> list disk

  Disk ###  Status         Size     Free     Dyn  Gpt
  --------  -------------  -------  -------  ---  ---
  Disk 0    Online          232 GB  1024 KB
  Disk 1    Online         1397 GB  6144 KB        *

DISKPART> list volume

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 0         System Rese  NTFS   Partition    500 MB  Healthy    System
  Volume 1     C   Windows      NTFS   Partition    231 GB  Healthy    Boot
  Volume 2     F   WINRE        NTFS   Partition    650 MB  Healthy
  Volume 3     G                FAT32  Partition    260 MB  Healthy
  Volume 4     D   Data         NTFS   Partition   1374 GB  Healthy
  Volume 5                      NTFS   Partition    856 MB  Healthy
  Volume 6     E   RECOVERY     NTFS   Partition     21 GB  Healthy    Hidden

DISKPART> select disk 0

Disk 0 is now the selected disk.

DISKPART> detail disk

Samsung SSD 850 EVO 250GB
Disk ID: C266F835
Type   : SATA
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1F02)#ATA(C00T00L00)
Current Read-only State : No
Read-only  : No
Boot Disk  : Yes
Pagefile Disk  : Yes
Hibernation File Disk  : No
Crashdump Disk  : Yes
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 0         System Rese  NTFS   Partition    500 MB  Healthy    System
  Volume 1     C   Windows      NTFS   Partition    231 GB  Healthy    Boot

DISKPART> list partition

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary            500 MB  1024 KB
  Partition 2    Primary            231 GB   501 MB
  Partition 3    Recovery           940 MB   231 GB

DISKPART> select partition 1

Partition 1 is now the selected partition.

DISKPART> detail partition

Partition 1
Type  : 07
Hidden: No
Active: Yes
Offset in Bytes: 1048576

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 0         System Rese  NTFS   Partition    500 MB  Healthy    System

DISKPART> select partition 2

Partition 2 is now the selected partition.

DISKPART> detail partition

Partition 2
Type  : 07
Hidden: No
Active: No
Offset in Bytes: 525336576

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 1     C   Windows      NTFS   Partition    231 GB  Healthy    Boot

DISKPART> select partition 3

Partition 3 is now the selected partition.

DISKPART> detail partition

Partition 3
Type  : 27
Hidden: No
Active: No
Offset in Bytes: 249071403008

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 7                      NTFS   Partition    940 MB  Healthy    Hidden

DISKPART> select partition 4

The specified partition is not valid.
Please select a valid partition.

There is no partition selected.

DISKPART> detail partition

There is no partition selected.
Please select a partition and try again.

DISKPART> select partition 5

The specified partition is not valid.
Please select a valid partition.

There is no partition selected.

DISKPART> detail partition

There is no partition selected.
Please select a partition and try again.

DISKPART> select disk 1

Disk 1 is now the selected disk.

DISKPART> detail disk

ST1500LM006 HN-M151RAD
Disk ID: {9731E7FF-5179-4715-8A42-4802CF4F9C65}
Type   : SATA
Status : Online
Path   : 1
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1F02)#ATA(C01T00L00)
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 2     F   WINRE        NTFS   Partition    650 MB  Healthy
  Volume 3     G                FAT32  Partition    260 MB  Healthy
  Volume 4     D   Data         NTFS   Partition   1374 GB  Healthy
  Volume 5                      NTFS   Partition    856 MB  Healthy
  Volume 6     E   RECOVERY     NTFS   Partition     21 GB  Healthy    Hidden

DISKPART> list partition

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary            650 MB  1024 KB
  Partition 2    Primary            260 MB   651 MB
  Partition 3    Reserved           128 MB   911 MB
  Partition 4    Primary           1374 GB  1039 MB
  Partition 5    Recovery           856 MB  1375 GB
  Partition 6    System              21 GB  1376 GB

DISKPART> exit

BIOS settings show the following for UEFI without CSM

Why not boot in UEFI mode?

Sorry, I don't follow. Windows is set to "Legacy" as noted in first post.

UEFI mode seems to be the problem - it doesn't "find" the SSD which is the boot drive.

I did try changing the Legacy support mode, but made no difference.

supermonkey said:

Sorry, I don't follow. Windows is set to "Legacy" as noted in first post.

UEFI mode seems to be the problem - it doesn't "find" the SSD which is the boot drive.

I did try changing the Legacy support mode, but made no difference.

UEFI mode doesn't "find" the SSD because there likely is not a FAT32 system partition on it. Delete the NTFS system partition, create a FAT32 system partition, mark it as active, write boot files to it using the bcdboot command with the /fw ALL option and it will boot in both UEFI and legacy modes.

Barring a hardware issue, almost guaranteed to solve your problem.

Thanks....

But is there any advantage to UEFI? I'm happy just using Legacy but can't get it to default to it.

Its very strange though, nothing has changed on the system so why was this behaviour not happening before?!

1) UEFI offers better security, is benchmark faster, and has options for more partitions and is needed to use larger size drives.

UEFI/GPT-based hard drive partitions | Microsoft Docs
Check if Windows 10 is using UEFI or Legacy BIOS | Tutorials


2) Turn off Windows fast startup:

Turn On or Off Fast Startup in Windows 10 | Tutorials

3) For disk management please widen the Status column so that all characters in each row are in full view > re-post or post a new image.
Disk Management - How to Post a Screenshot of | Tutorials

4) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread.
b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

5) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

6) Download and install HP Diagnostics Windows: (right upper area of this link)
HP PC Hardware Diagnostics | HP® Official Site

7) Launch HP PC Hardware Diagnostics version 1.5.4.0
a) Click system tests > click system extensive test > click run once > run the test overnight > in the AM click component tests > widen video > check all boxes > click run once (some are interactive) > click test logs > use the snipping tool > post an image into the thread using a share link (one drive, drop box, google drive)

8) Open administrative command prompt and type or copy and paste:
chkdsk /r /v

Run this command on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive
This command may take many hours to run so plan to run overnight.

C:\WINDOWS\system32>chkdsk /r /v C:
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y
reboot

Use the text and images in this link to find the chkdsk reports in the event viewer > copy and paste > notepad > post share links into the thread
Read Chkdsk Log in Event Viewer in Windows 10 | Tutorials


9) Run HD Tune: (free edition) (all drives)
https://www.hdtune.com/
Post images into the thread use share links for test results on these tabs:
a) Health (SMART)
b) Benchmark
c) Full error scan

Code:

Event[1108]:
  Log Name: System
  Source: Microsoft-Windows-Ntfs
  Date: 2018-12-07T19:34:46.766
  Event ID: 98
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Lisa-HP
  Description: 
Volume \\?\Volume{e8dc07a7-e36d-49dd-9572-5887e46656fc} (\Device\HarddiskVolume8) needs to be taken offline to perform a Full Chkdsk.  Please run "CHKDSK /F" locally via the command line, or run "REPAIR-VOLUME <drive:>" locally or remotely via PowerShell.

Code:

08/06/2018 13:14	Windows Error Reporting	Fault bucket LKD_0x141_Tdr:6_IMAGE_igdkmd64.sys_GEN7.5_0_BBHANG, type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 16e45e7b-994b-4577-b2df-59c8e023ac65

Problem signature:
P1: 141
P2: ffffa483669ea010
P3: fffff801b04c6560
P4: 0
P5: 3548
P6: 10_0_17134
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20180608-1414.dmp
\\?\C:\WINDOWS\TEMP\WER-654557703-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD957.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD968.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD967.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD987.tmp.txt
\\?\C:\Windows\Temp\WERFC42.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_342a9f4d062d1af3775b9cb454e018d5c738ee_00000000_cab_08280161

Analysis symbol: 
Rechecking for solution: 0
Report Id: 0c625582-628d-4ce8-95db-c683fb8b2201
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0
24/11/2018 12:43	Windows Error Reporting	Fault bucket LKD_0x141_Tdr:6_IMAGE_igdkmd64.sys_GEN7.5_0_BBHANG, type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 783fe708-8faa-4b7e-a37f-59e3b0ea2fe0

Problem signature:
P1: 141
P2: ffff800941c8f360
P3: fffff80f0e8f6560
P4: 0
P5: 2220
P6: 10_0_17134
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20181124-1243.dmp
\\?\C:\WINDOWS\TEMP\WER-759724921-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA420.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA430.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA42F.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA450.tmp.txt
\\?\C:\Windows\Temp\WEREA32.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_7096dbb8ebb82d59d996e27d139a778ab8ecf_00000000_cab_2924ef42

Analysis symbol: 
Rechecking for solution: 0
Report Id: b98a444d-6ec1-4f66-bc11-6f836767253b
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0
12/07/2018 15:03	Windows Error Reporting	Fault bucket LKD_0x141_Tdr:6_IMAGE_igdkmd64.sys_GEN7.5_0_BBHANG, type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: a7989bac-24fc-49c1-837f-3a4cbb7716cc

Problem signature:
P1: 141
P2: ffff8000d234d010
P3: fffff803c4496560
P4: 0
P5: 1cf4
P6: 10_0_17134
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20180711-1723.dmp
\\?\C:\WINDOWS\TEMP\WER-79201343-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB310.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB340.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB33F.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB36E.tmp.txt
\\?\C:\Windows\Temp\WER4C3.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_e9ff5d2f1061a1b4dc4292f8d783287bec4776c_00000000_cab_3a9a0908

Analysis symbol: 
Rechecking for solution: 0
Report Id: 1bfaf01f-b6b1-4221-89bb-a73f48b84e5f
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0
23/11/2018 16:07	Windows Error Reporting	Fault bucket LKD_0x141_Tdr:6_IMAGE_igdkmd64.sys_GEN7.5_0_BBHANG, type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: ce3f1202-328b-4b33-9cfb-18a261187e8e

Problem signature:
P1: 141
P2: ffff800947dbc010
P3: fffff80f0e8f6560
P4: 0
P5: 2e3c
P6: 10_0_17134
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20181123-1607.dmp
\\?\C:\WINDOWS\TEMP\WER-685573437-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER277B.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER278B.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER278A.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER27BA.tmp.txt
\\?\C:\Windows\Temp\WER58CD.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_4491507093747a9dd12881b2aba0b4c2572cb2ad_00000000_cab_3bbd5d7f

Analysis symbol: 
Rechecking for solution: 0
Report Id: 448a68c7-6e04-40a0-9ea4-76a48d05616c
Report Status: 268435456
Hashed bucket: 
Cab Guid: 0

Code:

Event[1886]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Boot
  Date: 2018-12-17T09:31:06.768
  Event ID: 29
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Lisa-HP
  Description: 
Windows failed fast startup with error status 0xC00000D4.