Update causes task manager problems

cpat · 14 Dec 2018

After logging on yesterday, I got the 'Updating Windows' message. along with the whirlygig, after it was finished the Task Manager did not function.
IF I clicked on one of the icons, nothing would happen. This also affected the window icon in the lower left corner of the screen and the icons in the lower right(speaker volume etc).

I've had hard drive problems in the past which may be the cause, but since this happened immediately after the update, I'm inclined to believe the cause was the update.

The only way I can start say Excel is to click on an Excel file on the desktop to activate excel.

Any suggestions?

dalchina · 14 Dec 2018

Hi, Which Windows build are you using?
This can be really important, and most people don't mention it or include it in their specs.
Windows key + R, winver

What was your last update? (Settings, Update History).

What happens if you uninstall the last update?

I've had hard drive problems in the past

Please download and run Hard Disk Sentinel (trial) - this gives a particularly good assessment on its GUI.
Check the report for each drive installed.

If you can't install it, there is a portable version (not tried it as a trial personally)
Download Hard Disk Sentinel

cpat · 14 Dec 2018

Thanks, when I pressed the windows key the screen refreshed and everything is working fine. I'll try the Hard disk Sentinel.