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  1. Joined : Dec 2015
    Posts : 19
    Win 10 Pro
       13 Aug 2016 #51

    Petros said: View Post
    I can confirm that after downgrading Intel Management Engine Interface driver to 9.5 version from 11, all my shutdown issues are solved.
    Where would I get this driver????
      My System SpecsSystem Spec


  2. Joined : Aug 2016
    Posts : 2
    Windows 10
       13 Aug 2016 #52

    Maestro2711 said: View Post
    Where would I get this driver????
    i used this one Download Intel® ME 9: Intel® Management Engine Driver (5M) for Intel® NUC
      My System SpecsSystem Spec


  3. Joined : Dec 2015
    Posts : 19
    Win 10 Pro
       14 Aug 2016 #53

    There was a link to use the "Driver Update Utility 2.6" from Intel, downloaded it and ran it two times and both times it failed.
      My System SpecsSystem Spec


  4. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,351
    Windows 10 Pro X64 14393.576
       14 Aug 2016 #54

    Just click on the blue button at left: Click image for larger version. 

Name:	IntenMEI.jpg 
Views:	53 
Size:	12.4 KB 
ID:	96218
      My System SpecsSystem Spec


  5. Joined : Dec 2015
    Posts : 19
    Win 10 Pro
       15 Aug 2016 #55

    Ztruker said: View Post
    Just click on the blue button at left: Click image for larger version. 

Name:	IntenMEI.jpg 
Views:	53 
Size:	12.4 KB 
ID:	96218
    Blue box at the right appears to be a .jpg image. It does nothing.
      My System SpecsSystem Spec


  6. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,351
    Windows 10 Pro X64 14393.576
       15 Aug 2016 #56

    Correct, you click on it on the web site of the link @Petros posted.
      My System SpecsSystem Spec


  7. Joined : Aug 2016
    Posts : 1
    windows 10
       24 Aug 2016 #57

    Thank you


    The solution provided by usmc362solved my problem.

    Thank you.

    usmc362 said: View Post
    Open a command prompt and run this as administrator; powercfg h off, then hit enter.
      My System SpecsSystem Spec


  8. Joined : Aug 2015
    Posts : 4
    Windows 10
       24 Sep 2016 #58

    I have repaired 15 HP computers that had the problem of NOT shutting down and staying shutdown. I unchecked "Turn on fast startup" under define power button - Change settings that are currently unavailable.
    These were the only computers out of over 30 that I have Upgraded to 1607, that had this problem. The others are still working with fast startup checked.
      My System SpecsSystem Spec


  9. Joined : Oct 2016
    Gandhinagar
    Posts : 2
    Windows 10
       24 Oct 2016 #59

    This fixed the problem


    vale22 said: View Post
    Hi! I recently installed windows 10 in my computer, but i got a problem : my computer does not fully shutdown when i click the shut down button in the start menu, it just closes apps, screen turns black, but the pc is still on and i can say this because keyboards lights are still on (power one, wifi one) and i am forced to press the power button for 5 seconds to force a shutdown and then turn it on again. I searched on internet some solutions and the most common problem seems related to the fast startup feature, i disabled it but the problem keeps going, i really don't know what to do, anyone has a solution for this? (sorry my english by the way)
    Actually it is a problem with Intel Management Engine Driver. You may have seen many tutorials where they will tell you to rollback the driver. Instead of it just try this simple fix: disable power save in Intel ME

    How to Fix Windows 10 Shutdown/Sleep/Hibernate Problem (Especially HP Laptops) - YouTube
      My System SpecsSystem Spec


  10. Joined : Nov 2016
    Posts : 2
    Win 10
       27 Nov 2016 #60

    Device Manager > Disable Intel Management Interface. Restart.

    Solved my problem. Sleep/wake and shutdown now work properly.
      My System SpecsSystem Spec


 
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