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  1.    23 Mar 2016 #31
    Join Date : Mar 2016
    Posts : 3
    Windows 10

    Quote Originally Posted by kmint View Post
    How do you go back to 9.5??
    Go to the web support center of your PC manufacturer and find the 9.5 version under Intel Management Engine Interface (MEI) drivers for Windows 8.1, 64bit. The driver will work with Windows 10.
      My ComputerSystem Spec
  2.    24 Mar 2016 #32
    Join Date : Oct 2014
    Posts : 60
    Windows 10 x64

    Quote Originally Posted by wyrd2012 View Post
    Go to the web support center of your PC manufacturer and find the 9.5 version under Intel Management Engine Interface (MEI) drivers for Windows 8.1, 64bit. The driver will work with Windows 10.
    It doesn't work. I first uninstall the 11 version and then the 9.5 doesn't install. That's why I was asking. What can be wrong?

    Thank you very much.
      My ComputerSystem Spec
  3.    24 Mar 2016 #33
    Join Date : Mar 2016
    Posts : 3
    Windows 10

    Quote Originally Posted by kmint View Post
    It doesn't work. I first uninstall the 11 version and then the 9.5 doesn't install. That's why I was asking. What can be wrong?

    Thank you very much.
    Do not uninstall the 11 version. Install the 9.5 version over it (it will warn you that you are installing an older version, but proceed anyway). If this doesn't work, then I don't know how to help.
      My ComputerSystem Spec
  4.    24 Mar 2016 #34
    Join Date : Oct 2014
    Posts : 60
    Windows 10 x64

    Quote Originally Posted by wyrd2012 View Post
    Do not uninstall the 11 version. Install the 9.5 version over it (it will warn you that you are installing an older version, but proceed anyway). If this doesn't work, then I don't know how to help.
    It doesn't.

    Does anyone know?

    Thank you.
      My ComputerSystem Spec
  5.    24 Mar 2016 #35
    Join Date : Mar 2015
    Philadelphia
    Posts : 1,172
    Windows 10 Pro x64

    I had a similar issue on my Pavilion x360. I had to change the Power Management option for the Intel Management Engine. Try changing this option, found in Device Management.

    Click image for larger version. 

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      My ComputerSystem Spec
  6.    24 Mar 2016 #36
    Join Date : Oct 2014
    Posts : 60
    Windows 10 x64

    Quote Originally Posted by DeaconFrost View Post
    I had a similar issue on my Pavilion x360. I had to change the Power Management option for the Intel Management Engine. Try changing this option, found in Device Management.

    Click image for larger version. 

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    In my laptop it is marked (ticked?) already. Should I unmark it?

    (I don't know the right word in English, I mean it is already selected, ON...)
      My ComputerSystem Spec
  7.    25 Mar 2016 #37
    Join Date : Mar 2015
    Philadelphia
    Posts : 1,172
    Windows 10 Pro x64

    Yes, I forgot to mention that. I took the screenshot on my work laptop. On my home laptop, which was the one that wouldn't shut down, I unticked it. See if that helps.
      My ComputerSystem Spec
  8.    25 Mar 2016 #38
    Join Date : Oct 2014
    Posts : 60
    Windows 10 x64

    Quote Originally Posted by wyrd2012 View Post
    Do not uninstall the 11 version. Install the 9.5 version over it (it will warn you that you are installing an older version, but proceed anyway). If this doesn't work, then I don't know how to help.
    It worked. I tried again and I don't know why it worked this time. Without uninstalling 11 version I run the 9.5 from this file sp66228 and this time it worked.

    So far the shutdown and sleep are fixed, but so were they fixed before with other things I tried and for some reason they stopped working after one or two days. Crossing fingers.

    Thanks

    Quote Originally Posted by DeaconFrost View Post
    Yes, I forgot to mention that. I took the screenshot on my work laptop. On my home laptop, which was the one that wouldn't shut down, I unticked it. See if that helps.
    Thank you for this too. I didn't need to try it because I fixed it before your reply with the above solution.
      My ComputerSystem Spec
  9.    16 Apr 2016 #39
    Join Date : Sep 2015
    Posts : 2
    windows 10

    Quote Originally Posted by DeaconFrost View Post
    I had a similar issue on my Pavilion x360. I had to change the Power Management option for the Intel Management Engine. Try changing this option, found in Device Management.

    Click image for larger version. 

Name:	Capture.JPG 
Views:	21 
Size:	89.2 KB 
ID:	71225
    Thank you solved my issue
    When i close and open the lid everything works, plus computer shutdown smoothly
      My ComputerSystem Spec
  10.    16 Apr 2016 #40
    Join Date : Dec 2015
    Posts : 19
    Win 10 Pro

    Need more info


    Quote Originally Posted by PeterHey View Post
    Thank you solved my issue
    When i close and open the lid everything works, plus computer shutdown smoothly
    I went to Device Manager and cannot find the listed item to change. Am I looking in the correct place??
      My ComputerSystem Spec

 
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