Weard selection issue in Windows apps only


  1. Posts : 8
    Windows 10
       #1

    Weard selection issue in Windows apps only


    Hello

    I have this issue in windows 10 apps :

    https://puu.sh/CbE67/60cdea081e.mp4

    A black box appear around an option, like if you click on tab, the difference is that if i click again on tab, it stay to this option

    In the explorer, in configuration panel (windows 7 settings) in chrome or any software, it works normaly, even in office.

    But when i'm in the start menu, in settings (windows 10 settings), mail, calendar, photo etc.. it happened every time

    I can unplug mouse and use tab : issue still there, same if i unplug mouse.

    So it seems to be a software issue, but i don't know how to fix it

    Thanks for your help
      My Computer

  2. Bree's Avatar
    Posts : 18,624
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #2

    Ayting said:
    I have this issue in windows 10 apps...
    ...A black box appear around an option, like if you click on tab....
    The black box in Settings (or a white box in the Start menu) is a normal function in Windows 10. It is designed so that you can use the keyboard to navigate the Start menu, Settings or other Windows Apps. This is useful if your mouse fails to work. Press the Tab key and it appears (press again to make it disappear). You can move the box around with the arrow keys. Space or Enter selects the item with the box around it.

    It is not meant to appear when you just use the mouse. In your video the black box flickers on and off. Maybe your Tab key is stuck down? Or maybe the keyboard or mouse drivers are not behaving normally?

    Often when things start behaving oddly like this clicking the power button on Start and selecting Restart will fix it. You must use Restart (not Shut down) because shutdown uses Fast Startup which may keep the problem in place. A Restart is a full start up from cold, so will fix any issues where a driver has got itself into an 'odd' state.
      My Computers


  3. Posts : 8
    Windows 10
    Thread Starter
       #3

    Hey

    Thanks for your answer, but you are absolutely wrong

    I know that you can navigate with tab in every program, apps or menu, without mouse, but here you can't navigate at all

    First, like i said, if i press tab again, instead of going on the next option, it stay to the current option, also if i click on an option, i have to click multiple time to access to the option, because of this black box And no my tab is not stuck down, how can you explain than, when my keyboard is unplung, if i click anywhere, there is still this blackbox ?

    And how can you explain that this issue not appeared in explorer chrome ..., if tab was stuck down, i should have this issue anywhere. It's not the case

    And last, i don't know why and how, but i shutdown my computer yesterday, and when i restart it this morning, the issue was gone, so yes shutdown the pc work, restart that i did yesterday did nothing.


    I post this video :

    https://puu.sh/CcauC/124cdb918b.mp4Here,

    this is the normal behavior, you can see that when i click, nothing happened, and if press tab, it "scroll" to every menu

    Yesterday when i was pressing tab, it was not scrolling to every menu but just once and stay to it, so i hope the issue won't come back, and if it come back, i have this video for exposed what is the normal behavior expected, and the wrong of yesterday
      My Computer


 

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