Uninstalled an Intel Program and Now Startup Repair Looping

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  1. Posts : 11
    Windows 10 Pro
       #1

    Uninstalled an Intel Program and Now Startup Repair Looping


    EDIT: forgot to mention that I have been running on version 1803 since summer and never had this issue.

    I was cleaning my PC by uninstalling old programs and update some of them to the latest version. After uninstalling Intel USB 3.0 eXtensible Host Controller Driver it issued a restart, and since then I've not been able to get back into Windows.

    The very first and second boots, right after this uninstall, warned that "Windows cannot start" or something alike. After that, all the reboots have been initiating the mandatory Automatic Repair, which ends up with the infamous "Automatic Repair couldn't repair your PC" that I can find a ton of on this forum.

    I must have gone through 20 different threads, most of them here and some on Windows help forum, and tried every possibility to no avail.

    I have tried chkdsk a couple of times, the first of which fixed a problem at step 5, and since then there has been no problem found.
    I did file system check, with no issue.

    My system32/config folder also shows 0KB SAM, SOFTWARE, etc., so I could not do manual restore by following that famous Windows 7 thread. I also pulled my RAM, cleaned, and waited a while to put them back.

    Meanwhile, I tried to restore to a prior point, since I have more than enough of the points to try out. I tried as far back as 4 points or roughly the point created 2 months ago, all of them restored successfully but none could boot. So I suspect it has something to do with boot section instead of system?

    In the very beginning I was tempted to check the log file under "C:\Windows\System32\Srt" but didn't know how to pull them out into a USB drive with commands. Just now I searched a little and was able to grab a copy. Here they are, one in txt file providing little useful info, and another in .log format. The .log file seems to contain interesting information but it is partially garbled. If anyone could help me check on the .log file I'd really appreciate it. I tried to open it on my Surface with Notepad, WordPad, and Word, with which all the content turned out worse than I am doing now on my wife's Mac, using its build-in Console app. As pasted below. I'll be also attaching the log txt and .log file to this thread.

    Much appreciation for your insights and help!
    
    Code:
    AutoFailover
    B
    BtCAutoFailoverunknownS`+ik,i\Device\Harddisk0C:\WINDOWS\\?\GLOBALROOT\Device\HarddiskVolume1\*j[r8Check for updatesSystem disk testDisk failure diagnosis2Disk metadata test

    Attachment 214781 and SrtTrail.txt
      My Computer


  2. Posts : 56,047
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #2

    cs4win10 said:
    EDIT: forgot to mention that I have been running on version 1803 since summer and never had this issue.

    I was cleaning my PC by uninstalling old programs and update some of them to the latest version. After uninstalling Intel USB 3.0 eXtensible Host Controller Driver it issued a restart, and since then I've not been able to get back into Windows.

    The very first and second boots, right after this uninstall, warned that "Windows cannot start" or something alike. After that, all the reboots have been initiating the mandatory Automatic Repair, which ends up with the infamous "Automatic Repair couldn't repair your PC" that I can find a ton of on this forum.
    I must have gone through 20 different threads, most of them here and some on Windows help forum, and tried every possibility to no avail.

    I have tried chkdsk a couple of times, the first of which fixed a problem at step 5, and since then there has been no problem found.
    I did file system check, with no issue.

    My system32/config folder also shows 0KB SAM, SOFTWARE, etc., so I could not do manual restore by following that famous Windows 7 thread. I also pulled my RAM, cleaned, and waited a while to put them back.

    Meanwhile, I tried to restore to a prior point, since I have more than enough of the points to try out. I tried as far back as 4 points or roughly the point created 2 months ago, all of them restored successfully but none could boot. So I suspect it has something to do with boot section instead of system?

    In the very beginning I was tempted to check the log file under "C:\Windows\System32\Srt" but didn't know how to pull them out into a USB drive with commands. Just now I searched a little and was able to grab a copy. Here they are, one in txt file providing little useful info, and another in .log format. The .log file seems to contain interesting information but it is partially garbled. If anyone could help me check on the .log file I'd really appreciate it. I tried to open it on my Surface with Notepad, WordPad, and Word, with which all the content turned out worse than I am doing now on my wife's Mac, using its build-in Console app. As pasted below. I'll be also attaching the log txt and .log file to this thread.

    Much appreciation for your insights and help!
    Code:
    AutoFailover
    B
    BtCAutoFailoverunknownS`+i‚ԧk,i‚\Device\Harddisk0C:\WINDOWS\\?\GLOBALROOT\Device\HarddiskVolume1\*j[r•8Check for updatesSystem disk testDisk failure diagnosis2Disk metadata test

    Attachment 214781 and SrtTrail.txt
    Restore points are historically unreliable.


    If you have a full System Image Backup, restore that. It should restore all partitions involved to prior to the "Cleanup".
      My Computers


  3. Posts : 11
    Windows 10 Pro
    Thread Starter
       #3

    I would be so happy if I did not procrastinate and started doing image backs as I should have
      My Computer


  4. Posts : 11
    Windows 10 Pro
    Thread Starter
       #4

    After disabling Auto Repair it finally gives some useful info:

    The system is missing "system32\drivers\wd\WdBoot.sys" with an error code 0xc000007b

    Anyone having any insights while I'm doing more search to see if I can inject this file from my Surface to my PC?
      My Computer


  5. Posts : 56,047
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #5

    cs4win10 said:
    After disabling Auto Repair it finally gives some useful info:

    The system is missing "system32\drivers\wd\WdBoot.sys" with an error code 0xc000007b

    Anyone having any insights while I'm doing more search to see if I can inject this file from my Surface to my PC?
    This may not be very helpful, but it's the same sys file you are missing. An MS article:

    The operating system couldnt be loaded because a critical system - Microsoft Community
      My Computers


  6. Posts : 11
    Windows 10 Pro
    Thread Starter
       #6

    Thanks for your reply. Now I am certain tenforums are almost always more helpful than Microsoft answer XD

    I was surprised there was no mechanism to stop me from copying an important system file into a system folder from a foreign object, but I was so glad at the same time. After transferring Surface's wdboot.sys, it then asked for wdfilter.sys, so I went ahead and copied that over, too, telling myself that I would keep feeding this crying baby all day if it kept asking for new files.

    Luckily the second feed was all it needed and I'm now back in the OS. I feel lucky that this issue was not caused by Windows Update like many others experienced.
      My Computer


  7. Posts : 56,047
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #7

    cs4win10 said:
    Thanks for your reply. Now I am certain tenforums are almost always more helpful than Microsoft answer XD

    I was surprised there was no mechanism to stop me from copying an important system file into a system folder from a foreign object, but I was so glad at the same time. After transferring Surface's wdboot.sys, it then asked for wdfilter.sys, so I went ahead and copied that over, too, telling myself that I would keep feeding this crying baby all day if it kept asking for new files.

    Luckily the second feed was all it needed and I'm now back in the OS. I feel lucky that this issue was not caused by Windows Update like many others experienced.
    Great! Glad you're back up and running.

    Consider getting that backup plan in place..... Favorite here:

    Macrium Software | Macrium Reflect Free
      My Computers


  8. Posts : 11
    Windows 10 Pro
    Thread Starter
       #8

    Call me crazy... I uninstalled the Intel USB 3.0 eXtensible Host Controller Driver again and the same thing happened again. I went through the whole process again rofl. So the culprit was indeed this uninstall. Somehow it corrupts the system, and a system restore partially restores the system to its previous status, leaving corrupted wd files.

    Anyway, thanks for the advice! It's been recommended to me a couple of times already. I am getting it set up today =)
      My Computer


  9. Posts : 2
    Win10
       #9

    I have this exact problem. How did you fix it?
      My Computer


  10. Posts : 219
    Win 10, Win 7 & KDE Neon
       #10

    Why did you uninstall the Intel USB 3.0 eXtensible Host Controller Driver?
      My Computers


 

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