New
#91
OK. I am doing a full image backup again of both my C: and D: drives. When I started this episode, I did a backup of C: drive to the D: drive. (I should probably delete that from D:, as it will be backed up again over my network to the drive I'm backing up to now...but I'm going to let it).
I will include your Code quote of this:
As well as ask them to troubleshoot crashes related to: HPCommRecovery.exe. Question for you: Can I reference where they would find info about that happening on this system that they could access? Would that be tell them to analyze the memory.dmp, or a specific log? I'd like to give them as much helpful information as I can so that they are successful.Event[12319]: Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 2018-12-30T12:30:10.715
Event ID: 17
Task: N/A
Level: Warning
Opcode: Info
Keyword: N/A
User: S-1-5-19
User Name: NT AUTHORITY\LOCAL SERVICE
Computer: Rogers-Laptop
Description:
A corrected hardware error has occurred.
Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)
Busevice:Function: 0x0:0x1C:0x0
Vendor IDevice ID: 0x8086:0x9D13
Class Code: 0x30400
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