Diagonal Screen Tearing

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  1. kuyhio's Avatar
    Posts : 18
    Windows 10 Pro
       #1

    Diagonal Screen Tearing


    Over the past month or so, while watching videos or scrolling through web pages, i noticed that there was some diagonal screen tearing (Top Left to Bottom Right). I have no idea how this has happened and i can't stop looking at it. Is there any way to fix this? It happens in chrome and firefox.
      My Computer

  2. Ztruker's Avatar
    Posts : 13,502
    Windows 10 Pro X64 20H4 19042.746
       #2

    Do you have the latest driver for that card from Nvidia?

    Version: 416.34 WHQL
    Release Date: 2018.10.11

    If not, I suggest completely uninstalling the ASUS (Nvidia) display drivers using Display Driver Uninstaller (DDU) from WagnardMobile here: Official Download Here. Do this in Safe Mode. Then get the latest driver for your Nvidia card here: NVIDIA Driver Downloads

    Then do a custom install of only the NVidia graphics driver and the PhysX driver. See if that gets rid of the problem.
      My Computers

  3. kuyhio's Avatar
    Posts : 18
    Windows 10 Pro
    Thread Starter
       #3

    Sorry for the late reply, i've been busy.

    For some reason I am unable to boot into safe mode. I hold shift and click restart, startup settings etc.
    But when I press 4 on the keyboard, nothing happens. The mouse still moves so the PC is still responding.

    Could I use this trick without safe mode, or if not. How can I get into safe mode some other way.
      My Computer

  4. dmholt57's Avatar
    Posts : 14,551
    19042.867 Pro
       #4

    Use Run, msconfig and set to boot safe... afterwards, remove check from box to boot normal.
      My Computer

  5. Ztruker's Avatar
    Posts : 13,502
    Windows 10 Pro X64 20H4 19042.746
       #5

    First thing to do is try a different keyboard. Otherwise, see this tutorial: How to Start Windows 10 in Safe Mode
      My Computers

  6. kuyhio's Avatar
    Posts : 18
    Windows 10 Pro
    Thread Starter
       #6

    dmholt57 said:
    Use Run, msconfig and set to boot safe... afterwards, remove check from box to boot normal.
    Thanks, managed to get into safe mode using this method.

    Completely uninstalled all drivers, reinstalled them (Just the Graphics and PhysX drivers) and the problem persists.
    Is there something i've missed or is there another way I can solve this?
      My Computer

  7. Ztruker's Avatar
    Posts : 13,502
    Windows 10 Pro X64 20H4 19042.746
       #7

    Can you post a screen capture of the entire screen when this is happening? Use the Print Screen key then paste it into Paint or Paint 3D. Save as a jpg to your Desktop then upload it here so we can see it.
      My Computers

  8. Steve C's Avatar
    Posts : 6,278
    Windows 10 Pro 64 bit
       #8

    Do you see any screen tearing in the BIOS screen (no complex drivers loaded)? I had this problem visible in the BIOS screen - it turned out the GPU was faulty and had to be replaced.
      My Computers

  9. kuyhio's Avatar
    Posts : 18
    Windows 10 Pro
    Thread Starter
       #9

    Steve C said:
    Do you see any screen tearing in the BIOS screen (no complex drivers loaded)? I had this problem visible in the BIOS screen - it turned out the GPU was faulty and had to be replaced.
    It seems as if it is just within the browser. It seems to work perfectly fine in games and the Netflix app has no tearing at all.
      My Computer

  10. kuyhio's Avatar
    Posts : 18
    Windows 10 Pro
    Thread Starter
       #10

    Ztruker said:
    Can you post a screen capture of the entire screen when this is happening? Use the Print Screen key then paste it into Paint or Paint 3D. Save as a jpg to your Desktop then upload it here so we can see it.
    I'll try and record the screen and reproduce the issue, not sure if it will show or not.
      My Computer


 
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