Windows 10 freezes randomly

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  1. Posts : 181
    Windows 10 Pro x64
       #211

    Eion said:
    I had this problem of hanging and managed to fix it with a lot of reading. I was a good boy and before upgrading my machine to windows10 installed the latest drivers and BIOS. Turned out that the new BIOS was the problem. For some reason it decided to activate some thing under the ADVANCED option in BIOS. Make sure these are all set to Disabled. Cool'n'Quiet / C1E / SVM / Core C6 State / HPC Mode / Apm Master Mode. I discovered after monitoring my voltages using AI Suit that Vcore was erratic and disabling these settings sorted that out for me, Save the new settings, reboot and try it. Can't do any harm. Motherboard is Crosshair V Formula Z. This explained to me how, when i reverted back to windows 7 it still happened and thought it was a hardware fault. Went out and bought a new motherboard processor memory and pump, replacing them one at a time. Did a lot of overtime for nothing as it turns out. I hope this helps at least some of you guys out there with the freezing issue.
    Just an FYI:
    • Windows 8 drivers are not compatible with Windows 10, so if you're upgrading system critical drivers (i.e. non-peripheral), with the exception of chipset drivers, prior to upgrading to Windows 10, it wouldn't matter... the drivers are not compatible with Windows 10.
    • This is one of the main reasons why it's recommended all users perform a clean install once they've upgraded and verified Windows 10 is activated.
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  2. Posts : 3
    Windows 10
       #212

    I updated from Windows 7 but the real reason for posting was the change in bios setting after updating said bios. Not so much about the drivers. I didn't do a clean install but apart from bios issue all went well as far as Windows install is concerned. Also did an update from Windows 8.1 to 10 on my MSI gaming laptop, that went as sweet as a nut. No problems at all.
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  3. Posts : 181
    Windows 10 Pro x64
       #213

    Eion said:
    I updated from Windows 7 but the real reason for posting was the change in bios setting after updating said bios. Not so much about the drivers. I didn't do a clean install but apart from bios issue all went well as far as Windows install is concerned. Also did an update from Windows 8.1 to 10 on my MSI gaming laptop, that went as sweet as a nut. No problems at all.
    The purpose of a clean install isn't due to the Windows upgrade not installing correctly, but due to copied over files and settings that almost always cause wonkiness at some point. It's not like one day you'll have an issue and be like, oh, that's because I didn't clean install. It's a range of issues that will occur, most with the consumer never realizing there is an issue until months or a year later and they end up clean installing to fix multiple issues.

    It's simply good practice to clean install any OS, rather than run the upgraded one. It saves the user from a headache down the road when random issues start popping up. I'm not articulating my opinion on this, but the stance of most, if not all, power users. It's more convenient for users to just run the upgrade, even though it only takes a few hours (for the average user with an average amount of programs installed) to clean install, install all drivers, run windows update, install internet security software, and finally all their programs.

    Most don't realize an upgrade is not a brand new install of Windows... a substantial amount of files and registry stores from the previous OS are copied into the Windows directory of the new OS, with no way to verify whether all those files (especially drivers) and registry settings are compatible with the new OS. Most also don't realize when the user folders of users are copied into the new user folder (this applies to the ProgramData folder as well, since this folder is the All Users directory), so are all the user's registry stores; it's not uncommon for those stores to become corrupted and wreak havoc on a multitude of levels. This is often why when troubleshooting a persistent issue a user will be asked to either sign into a different user account or create a new one and see if the problem is still present, as many issues are related to a corrupted user profile, and more specifically, the registry stores for that user.
    Last edited by JW0914; 17 Nov 2015 at 20:18.
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  4. Posts : 1
    10
       #214

    Keepoman said:
    Hi! I have been getting these random freezes a couple of times now which locks up the entire system and forces me to do a hard restart and i have tried EVERYTHING to resolve it, but no luck. I tried updating all drivers to the newest, did a sfc /scannow which repaired all the corrupt files, firmware update of HDD and defragging the HDD.
    I know there is nothing wrong with my hardware because this ONLY happens in Windows 10 and not in Windows 8.1. This is the 2nd time i'm installing Windows 10 to see if the issue was resolved somehow, but nope. Also tried with a upgrade and with a clean install 2 times.

    Does anyone have any tips or fixes for this? It's really starting to drive me crazy..
    I was getting the same problem but after a while, I uninstalled all the Windows Updates that had installed from the time I upgraded. Then I stopped and disabled the Windows Update Service (Win button + R, then type services.msc, find Windows Update, open it and select DISABLE and STOP), I restarted and everything is running smoothly now. I also download manually drivers I only want.
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  5. Posts : 181
    Windows 10 Pro x64
       #215

    Mwondha Francis said:
    I was getting the same problem but after a while, I uninstalled all the Windows Updates that had installed from the time I upgraded. Then I stopped and disabled the Windows Update Service (Win button + R, then type services.msc, find Windows Update, open it and select DISABLE and STOP), I restarted and everything is running smoothly now. I also download manually drivers I only want.
    This is a perfect example of what NOT to do under any circumstances...

    First, there's two different types of updates that get pushed through Windows update, both of which are vital... bug fixes and exploit patches. So you've just uninstalled all the bug fixes and exploit patches that have been pushed since Windows 10 was RTM. You obviously don't realize when exploits are patched, those exploits become public knowledge, and it is for this reason it is unsafe to run Windows XP (and now your computer).

    I'm not sure how you got the idea to do this, however I'd strongly encourage you to take some time and read through a few forums to gain general knowledge about Windows (that's on top of re-enabling Windows Updates and re-installing all updates).

    Mwondha Francis said:
    I also download manually drivers I only want.
    Let us know how that works out for you... System critical drivers (i.e. non-peripheral drivers) are not optional and must be installed, otherwise many installed components won't function.
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  6. Posts : 15
    windows 10 build 10240
       #216

    JW0914 said:
    No, installing the Win 7 drivers, then upgrading would cause more problems than it solves, and is the reason why it's recommended to clean install once upgraded. Chipset drivers must be installed 1st regardless of what OS they're for and if you didn't install them, it will cause issues (however this doesn't mean that's the reason for your current issue, but if you did not do so, I would strongly recommend performing a clean install as it will save you from headaches in the future as it's only a matter of time before something wonky occurs).

    I would again recommend contacting nvidia's support and doing the other things I've mentioned, such as researching on the Windows 8 forums for the black screen with mouse cursor problem. I've also asked several times whether or not you have integrated graphics, so please re-read my last few replies and troubleshoot your issue accordingly. I've given you guidance on where you should go, but I'm not sitting in front of your PC and your issue requires research.

    Windows 10 is free... and again, your problem is NOT windows 10, but drivers for Windows 10, of which Microsoft has no control over. To believe components should just "work" on a new OS is ignorant at best, dangerous at worst.

    Just an FYI: Windows 7 is at end of life and will no longer be supported by Microsoft in a few months. This would put you in the same boat as any other consumer running Windows 98 on a device that connects to the internet. What losing product support means is that Microsoft will no longer offer updates to it via Windows update and since patches every week on patch Tuesdays address all currently supported Windows OS's, it allows anyone wishing to exploit a now unsupported OS a direct road path on how to do so.
    so the hell with it, going back to 7. still getting random crashes. Windows 10 can go suck an egg. ive tested my hardware, it's fine. My windows 10 OS is fine, it just sucks bad.

    keep getting an event 508 "the system has been constrained to a periodic tick. Reason: no HW support." I guess my system just isn't good enough for 10. even though you know, running asus striker 2 extreme, ddr3 memory, 2 solid state drives, a 750watt PSU and a 750ti video card. with a q6600 CPU, which IMO is still powerful enough for today's standards. and telling me that windows 7 will have no support in a few months is complete BS, they'll have extended support for windows 7 right until 2020. So, all this troubleshooting seems to have been in vain, and my conclusion is, I want a PC, not a glorified stationary smartphone. Looks like I'm windows 7 bound til 2020. Much appreciated for all your help.
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  7. Posts : 2
    Windows 10
       #217

    I thought I'd let you know that when I disabled the windows update service my stopped crashing/freezing randomly. Seems like the update service itself should get a bug fix?
    No but seriously for me it wasn't an update but windows update itself that caused the freezes which I think is very odd.
    Is there a way to fix windows update. Or Update windows Update ??
      My Computer


  8. Posts : 181
    Windows 10 Pro x64
       #218

    timvosch said:
    I thought I'd let you know that when I disabled the windows update service my stopped crashing/freezing randomly. Seems like the update service itself should get a bug fix?
    No but seriously for me it wasn't an update but windows update itself that caused the freezes which I think is very odd.
    Is there a way to fix windows update. Or Update windows Update ??
    Have your already ran DISM, followed by SFC? If not, please follow chronological order below:
    • Open up task manager, then re-enable Windows Update service right before running dism.bat
      • If windows freezes, please wait 30 minutes prior to rebooting, allowing the commands to finish. If it does freeze, try ending windows explorer via task manager (this won't affect the batch commands)

    • Copy the following into a text file, save as dism.bat, right-click the file and select Run as Administrator [must be connected to the internet]
      • Once the batch finishes, reboot PC

    ren C:\Windows\Logs\DISM\dism.log dism.log.bak
    ren C:\Windows\Logs\CBS\cbs.log cbs.log.bak
    dism /online /cleanup-image /startcomponentcleanup
    dism /online /cleanup-image /restorehealth
    pause

    • Once rebooted, open an admin command prompt or admin powershell terminal:
      • sfc /scannow
        • reboot if it says corrupted files were found

    • If not corrupted files were found, re-enable Windows Update service. If they were, once rebooted, re-enable service
      • If crashes still occur, copy the following into a text file, save as ClearCache.bat, right-click the file and select Run as Administrator

    net stop wuauserv
    rmdir /s /q C:\Windows\SoftwareDistribution\DataStore
    rmdir /s /q C:\Windows\SoftwareDistribution\Download
    net start wuauserv
    pause
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  9. Posts : 15
    Windows 10 Pro 64 bit
       #219

    I noticed a pattern that this is related to the Win Updates .... I will try your suggestion and revert
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  10. Posts : 15
    Windows 10 Pro 64 bit
       #220

    today had some free time, downloaded a new ISO and installed again ... maybe the ISO I downloaded when Win10 was out was had something wrong.
      My Computer


 

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