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  1. Joined : Feb 2016
    Posts : 26
    Win7, Win10
       01 Mar 2016 #511

    JW0914 said: View Post
    That's rather unfortunate...
    Yeap. For now, I replaced RAM chips. I also noticed I got a high success rate in freezing when sticking SD card in the reader (? - after sticking it out the window gets unfrozen, although not always)
    BTW - I also opened a dedicated thread.
      My System SpecsSystem Spec


  2. Joined : Feb 2016
    Posts : 8
    win 10
       01 Mar 2016 #512

    What I done is changing in BIOS AHCI to IDE and now no freezing .
      My System SpecsSystem Spec


  3. Joined : Oct 2015
    Posts : 7
    Windows 10
       01 Mar 2016 #513

    Back to Windows 8.1 third time and the freezing just vanished.
      My System SpecsSystem Spec


  4. Joined : Mar 2016
    Posts : 1
    Windows 10 Pro 64
       01 Mar 2016 #514

    I had freezes that needed reboots. Then decided to install the RealTek High Def Audio Driver from the RealTek site, rather than staying with the Microsoft version. The freezes mainly occurred using Edge with Adobe Flash playing, so I suspected it might be audio/video problem. I've not had freezes since, about 9 days.

    Click image for larger version. 

Name:	Lockup Capture.PNG 
Views:	7 
Size:	62.0 KB 
ID:	67254
      My System SpecsSystem Spec


  5. Joined : Feb 2016
    Posts : 26
    Win7, Win10
       02 Mar 2016 #515

    Grzegorz said: View Post
    as there are 2570p owners having no problems with Win10, the reason of the problem has to be on of the following:
    1. RAM
    2. SSD
    3. Ericsson broadband card
    4. WiFi Card
    As all the rest should be uniform.
    I tested already another RAM and another HDD. The d*mn thing keeps on freezing... :'(
    By the way, it is another case of the fresh system, getting frozen for the first time during MS Office 2010 installation. Is it just a coincidence, or there is a story behind, like in Acronis 2015 case...?
      My System SpecsSystem Spec


  6. Joined : Feb 2016
    Posts : 4
    Windows 10
       02 Mar 2016 #516

    An update to my issue... I purchased a new SSD and reinstalled Vista, 8, 8.1, then 10 on it. (8 and 10 were upgrades) I was able to install and run windows 8 perfectly fine for hours. The moment I upgraded to 10 I used it for a couple minutes then right back to the freezing issue. This is so depressing! That means the issue is Win 10 not any of my hardware. Furthermore, all I had installed was Norton, Microsoft suite, Google Chrome, VLC, and Spotify. Thats it. All of my files are on separate drives too the only drive plugged in was my newly installed SSD, otherwise meaning its impossible its a pre-existing virus.

    Im really at a loss here.

    At this point I will downgrade to windows 8.1 (if it will let me before freezing) I figured I will attempt upgrading once every month or so hoping the issue is resolved? Thats optimistic though. Thats also assuming the upgrade stays free. This is just frustrating.
      My System SpecsSystem Spec


  7. Joined : Feb 2016
    Posts : 26
    Win7, Win10
       02 Mar 2016 #517

    Grzegorz said: View Post
    I tested already another RAM and another HDD. The d*mn thing keeps on freezing... :'(
    By the way, it is another case of the fresh system, getting frozen for the first time during MS Office 2010 installation. Is it just a coincidence, or there is a story behind, like in Acronis 2015 case...?
    I made a 6h stress test with HotCPU Tester. No freezes, no problems, nothing detected. Test started right after MsOffice installation got frozen...

    Code:
    Test Duration:  06:00:02
    Physical Processors Available:  8
    Logical Processors Available:  8
    Multi-Processors System(SMP):  Available
    Hyper-Threading Technology:  Not Available
    CPU Name String:  Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz
    Speed:  2095MHz
    Logical Processors Tested:  CPU 0, CPU 1, CPU 2, CPU 3, CPU 4, CPU 5, CPU 6, CPU 7
    Average CPU(s) Performance:  100.0%
    
    Modules Results: 
    Complex Matrix:   Finished without error
    Calculating Pi:   Finished without error
    Sorting Algorithms:   Finished without error
    Prime Test:   Finished without error
    Memory:   Finished without error
    HD:   Finished without error
    MMX:   Finished without error
      My System SpecsSystem Spec


  8. Joined : Nov 2015
    Posts : 181
    Windows 10 Pro x64
       02 Mar 2016 #518

    subi said: View Post
    What I done is changing in BIOS AHCI to IDE and now no freezing .
    This isn't recommended due to the performance loss that is suffered by switching to IDE, among other things. IDE is obsolete and while it will solve specific issues with SSDs, there are usually better alternatives to fix the applicable issue rather than downgrading to a technology that's been obsolete for a decade.

    RedAlert said: View Post
    I had freezes that needed reboots. Then decided to install the RealTek High Def Audio Driver from the RealTek site, rather than staying with the Microsoft version. The freezes mainly occurred using Edge with Adobe Flash playing, so I suspected it might be audio/video problem. I've not had freezes since, about 9 days.

    Click image for larger version. 

Name:	Lockup Capture.PNG 
Views:	7 
Size:	62.0 KB 
ID:	67254
    Microsoft installed drivers shouldn't be used unless there is no other alternative. This also indicates the proper driver installation procedure following a clean install wasn't followed, as the only way you would get Windows to install that driver is via Windows Update.

    studioloft said: View Post
    An update to my issue... I purchased a new SSD and reinstalled Vista, 8, 8.1, then 10 on it. (8 and 10 were upgrades) I was able to install and run windows 8 perfectly fine for hours. The moment I upgraded to 10 I used it for a couple minutes then right back to the freezing issue. This is so depressing! That means the issue is Win 10 not any of my hardware. Furthermore, all I had installed was Norton, Microsoft suite, Google Chrome, VLC, and Spotify. Thats it. All of my files are on separate drives too the only drive plugged in was my newly installed SSD, otherwise meaning its impossible its a pre-existing virus.

    Im really at a loss here.

    At this point I will downgrade to windows 8.1 (if it will let me before freezing) I figured I will attempt upgrading once every month or so hoping the issue is resolved? Thats optimistic though. Thats also assuming the upgrade stays free. This is just frustrating.
    You cannot run an upgraded Win 10 instal, and doing so will cause system instability... I don't know how many times this has to be said before users understand it cannot be done.

    Windows 10 must be clean installed, after the initial upgrade for activation registration, with the proper clean install procedure followed.

    Grzegorz said: View Post
    Grzegorz said: View Post
    I tested already another RAM and another HDD. The d*mn thing keeps on freezing... :'(
    By the way, it is another case of the fresh system, getting frozen for the first time during MS Office 2010 installation. Is it just a coincidence, or there is a story behind, like in Acronis 2015 case...?
    I made a 6h stress test with HotCPU Tester. No freezes, no problems, nothing detected. Test started right after MsOffice installation got frozen...

    Code:
    Test Duration:  06:00:02
    Physical Processors Available:  8
    Logical Processors Available:  8
    Multi-Processors System(SMP):  Available
    Hyper-Threading Technology:  Not Available
    CPU Name String:  Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz
    Speed:  2095MHz
    Logical Processors Tested:  CPU 0, CPU 1, CPU 2, CPU 3, CPU 4, CPU 5, CPU 6, CPU 7
    Average CPU(s) Performance:  100.0%
    
    Modules Results: 
    Complex Matrix:   Finished without error
    Calculating Pi:   Finished without error
    Sorting Algorithms:   Finished without error
    Prime Test:   Finished without error
    Memory:   Finished without error
    HD:   Finished without error
    MMX:   Finished without error
    Your situation is quite a conundrum that doesn't make sense... you mentioned trying a different HDD - was it mechanical or an SSD? I ask because @Backslash mentioned something I had forgotten about SSDs, that Windows occasionally doesn't properly manage the pagefile size, which causes instability.

    If it was an mechanical drive you tried and the system hangs still occurred, I'm beginning to suspect there's a hardware component of the MB that's causing the issues, or there's a hardware fault with one of the MB components, as you've done everything correctly.

    Did you ever have a chance to run full DOS diagnostics on the system? I know you did the memory test, however to rule out faulting hardware components, the full DOS diagnostics needs to be ran. The full/complete test takes 2+ hours to complete, and if it detects a fault, it'll tell you exactly what and which component.

    If you still have a valid warranty I would encourage contacting HP tech support, explain everything you've done, and see if they have any ideas. I would first recommend running the full DOS diagnostics prior to calling, otherwise they may require you to do so prior to troubleshooting.

    Could you download Belarc Advisor, run it, then attach the final html report, as I'd like to do some research and that would be a tremendous help. I haven't ran it for a while on my system, however if the final html report lists sensitive info, like your laptop's serial number, or personal info, such as usernames, IP, etc, please remove that info from the report (you should be able to open it in notepad [I recommend Notepad++ or opening it from within PowerShell ISE], use search, and remove the applicable info).
      My System SpecsSystem Spec


  9. Joined : Feb 2016
    Posts : 26
    Win7, Win10
       02 Mar 2016 #519

    Jw0914 - here's the file:
    2570p_Profile.zip2570p_Profile.zip

    I replaced SSD with mechanical HDD and then encounterd a freeze in the end of MsOffice installation, having only this HDD.
    As to DOS diagnostics - seems like PC-Doctor Offline DOS Diagnostics was to be downloaded from HP sites, but is not anymore (?)... :|

    I was speaking with HP yesterday, what they can do is to open a guarantee ticket for me - but only if there is Win7 on board...

    EDIT
    Dos Diagnostics is unavailable on HP sites "for years" (as they declared). But the told me the reason might be Legacy Boot Mode and suggested to change to UEFI Hybrid and to switch on Secure Boot. THey also suggested to change Power Plan to MaxEfficiency. Does it make any sense...?
    Last edited by Grzegorz; 03 Mar 2016 at 03:13.
      My System SpecsSystem Spec


  10. Joined : Mar 2016
    Posts : 12
    Windows
       03 Mar 2016 #520

    Hello,

    sorry for my english, I am a german speaker.

    Iím reading here since the very early days of this forum. I own a Lenovo G50-30-Notebook. Windows 8.1 was preinstalled, running stable for more than one year. Last august I upgraded to Win 10, 64 Bit, Home edition. Result: 0Ė3 freezes/Day, 1-6 freezes/Week. I decided to do a clean install, performed it two times (BIOS and drivers up to date). Nothing changed. But I neglected the correct order to install drivers. As things are not getting better, I decided to do a new clean-install with correct order of driver-installs.

    The correct order, according to JW0914, is:





    1. Intel Chipset Driver [CPU Chipset Driver]
    2. Management Engine Interface [IMEI Driver]
    3. Intel Rapid Storage Technology Driver [Intel RST Driver]
    4. Integrated Graphics Driver [CPU Graphics Driver; must be booted into integrated graphics to install]
    5. Graphics Card Driver [GPU Graphics Driver; must be booted into the graphics card to install]
    6. Realtek Audio Driver
    7. Intel LAN Driver
    8. WiFi Driver [If you have a WiFi Card]
    9. BT Driver [If you have a bluetooth card or bluetooth is integrated into the WiFi card (typical)]
    10. ASMedia USB3.1 Driver
    11. --Optional-- APRP Utility [ASUS Product Register Program] --Optional--


    Some of the listed drivers (IMEI, RST-Driver) are not offered by my Lenovo-Support-Page (http://support.lenovo.com/at/de/prod...ads&beta=false). The page offers the drivers listed here:

    - Advanced Configuration and Power Management Interface (ACPI) Driver for Windows 10 (32-bit, 64-bit) - Notebook
    - WLAN Driver (Atheros, Realtek, Broadcom, Intel) for Windows 10 (64-bit) - Notebook
    - Touchpad Driver (Elan, Synaptics) for Windows 10 (64-bit) - Notebook
    - Bluetooth Driver (Atheros, Realtek, Broadcom, Intel) for Windows 10 (64-bit) - Notebook
    - Realtek Card Reader Driver for Windows 10 (64-bit) - Notebook
    - 0.3M Camera Driver (Bison, AzureWave) for Windows 8.1 (64-bit), Windows 10 (64-bit) - Lenovo G40-30, G50-30
    - Bluetooth Driver (Intel) for Windows 8.1 (64-bit), Windows 10 (64-bit) - Lenovo G40-30, G50-30
    - Intel Trusted Execution Engine Interface (TXE) Driver for Windows 8.1 (64-bit), Windows 10 (64-bit) - Lenovo G40-30, G50-30
    - Intel VGA Driver for Windows 10 (64-bit) - Lenovo G40-30, G50-30
    - Camera Driver (Bison, Liteon) for Windows 10 (64-bit) - Lenovo G40-30, G50-30
    - Intel Chipset Driver for Windows 8.1 (64-bit), Windows 10 (64-bit) - Lenovo G40-30, G50-30
    - Intel Sideband Fabric Device Driver for Windows 8.1 (64-bit), Windows 10 (64-bit) - Lenovo G40-30, G50-30
    - Realtek Lan Driver for Windows 8.1 (64-bit), Windows 10 (64-bit) - Lenovo G40-30, G50-30
    - Conexant Audio Driver for Windows 10 (64-bit) - Notebook

    Could you please inform me about the correct order to install the listed drivers, and also, if I need additional drivers?

    Whatís irritating me is the fact, that the driver for my HD is dated 2006. Very old, isnít it? But I could not find a younger one. My drive is a Seagate HD with integrated SSD (ST1000LM014-SSHD-8GB).

    Ad SSD: I know about the pagefile-problem, I installed a fix size of 12288 MB (having 8 GB RAM on board).

    Other Ė maybe - relevant facts about my system:
    Intel HD Graphics Realtec
    WiFi, LAN Realtek

    Best regards, and thanks in advance for your help!
      My System SpecsSystem Spec


 
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