Windows 10: Windows 10 freezes randomly
2 days ago I installed windows 10 (fresh install, no upgrade) in Samsung 840 evo (placed on optical drive bay) of my Sony Vaio and had some freezes (all freeze - mouse, keyboard lights and cooler fan speeds up) and one blue screen till now .
Today I installed Vaio control center (controls battery saver options, cooler mode, etc) and faced several freezes of same kind just few minutes after booting, despite software I am ruining, even if I'm not performing any action (moving mouse or typing).
After uninstalling Vaio control center, no occurrences till now (1 hour ago).
Raised several possibilities like SSD firmaware, Intel rapid storage technology, AMD Radeon HD 7600M swichable graphics, but only action till now was uninstalling Vaio software.
I'll update if there is any changes.
Occam's Razor... the issue is Vaio Control Center if you have no more occurrences with it uninstalled. Have you verified CC was updated for Windows 10, as it's highly unlikely a version from Windows 8 would work on Windows 10 due to the hooks and APIs required for CC to function.
If you still have system hangs without it installed, it's probably going to be one of three things:
- Did you adhere to the proper clean install procedure of disconnecting from the internet -> installing Windows -> installing drivers in their respective orders (rebooting after every install) -> after all driver have been installed, reconnect internet -> installing Windows updates -> and finally installing software?
- It is imperative drivers are installed while disconnected from the internet and prior to Windows update being ran, and that they are installed in their proper order.
- Have you verified the BIOS is update, and if so, have you researched to see if others with your same Vaio model number have experienced and anything similar with Samsung SSDs?
- Have you verified the 840's firmware is up to date?
If it's none of the above, and nothing is showing in event viewer, it's either malware or a failing mechanical hdd. chkdsk will only verify file system damage and has no way to determine if the drive is failing, and in order to find out, you'll need to view it's S.M.A.R.T data. This is most easily accomplished via Samsung Magician. Open up to the app, select your mechanical HDD from the dropdown, then select the button to view S.M.A.R.T data.
Hi JW0914, thanks for your help!
UPDATE: I had ran that boot (after CC uninstall) almost all afternoon without problems untill I leave laptop for a couple minutes and when I return it was just freeze again. Force power off button to restart normally and all OK since then!
So although Vaio CC increased the problem, it was not the only reason (as I had past occasional freezes before installing it)
Coming to your steps above:
1. Totally FAIL - I connected internet after windows install, ran Windows update and only then I have opened sony support page to download and install recommended drivers. Also, I never reboot after each install. I'll try to follow your recomendations next time (I just cannot see a logical order on sony download page, just alphabetical order). Another curiosity is that Sony recommend only the upgrade, to win10, asking users to first update all drivers on win8 prior to it. For me it is not clear that the drivers available on the win10 page are complete installers or just updates to previously installed on win8, but all installed well (except for the own Vaio Control Center that not worked, then I needed to find a smart downloader that downloaded an installer that works).
2. I'm not sure about Bios. I just set UEFI first time and not very familiar to these configs. Now checked I have version "r0202v5" but not sure it is current, since there is none information on sony page.
About other users of Samsung SSDs having same issues, I've found some topics that shows clearly there is other cases, but I couldn't find the conclusion as far I researched till now.
3. Samsung website has available Firmware "EXT0DB6Q" for download and my Samsung Magician shows as "EXT0BB6Q" , so probably mine is out of date!
(as screen above, can be anything to do with SATA II port of optical drive bay?)
*S.M.A.R.T data shows OK for all items on both drivers.
So maybe I have to update its SSD firmware, but I believe that ISO install will need to format SSD so I'll prepare a reinstall of Windows as well, and let's see what happens!
Question: is it possible to set this firmware with bootable USB stick (using software like rufus) or only DVD/CD (i do not have optical reader anymore)?
Question 2: If I decide reopening my note again and switching drive bays, will I have to format my HDD used for mass storage only (D:\) ?
Last edited by danilobr; 11 Feb 2016 at 06:01.
(Solved) windows 10 locks up
If you have upgraded or clean installed windows 10 and eventually locks up it's because windows 8 is conflicting with windows 10, I'm a developer and own a business in computer repair and data recovery,
Step 1- open cmd and run as administrator
Step 2 copy and paste this
Step 3- put checkmark in every last box except recycling
Don't worry about any error msgs that may pop up just ignore it and happy windows 10
Mine is super fast and clean
I was having freezes after a clean install of Windows 10. Tried updating drivers, etc, but nothing worked.
However now I may have found a solution. In the BIOS under CPU or power management settings disable C1E. Since this change I have not had any freezes in 3 days. I am running an AMD Athlon II but this may also work on other systems.
The problem seems to be solved following steps above (updating 840' firmware, changing to main bay, reinstalling w10, drivers, winupdate, Samsung magician...)
Working for more than 4 hour now without any issues.
Benchmarks results now are much better (although not I can experience in practice)
Well, I have to admit, after installing a clean copy of Windows 10 1511 on a brand new hard drive "WD Blue 1TB to be exact" Even though the double boot logo is apparent, the system is super fast. Normal boot "Not Fast Boot" takes only 14 seconds to boot, and the slow login is not there. The systems logs in fast. This is my wife's build that this is running on.
ASUS M5A99X EVO R2.0
1 TB WD Blue HDD
4 GB GSkill Ripjaws X 1600 MHz RAM
In my system, I have an 8 year old SATA II 320 GB HDD and only the RTM version runs fine on that. TH2 wouldn't run right on it at all. Also tested the WD Blue 1 TB in my system as well with TH2 and I have the same results as my wife's build. This is my current build "not everything, just mobo, CPU, etc"
ASUS M5A99FX PRO R2.0
320 GB HDD
4 GB GSkill Ripjaws 1333mhz RAM
So yeah a clean install on my systems did the trick. Will soon upgrade my systems hard disk as well.
After I install programs below, I had one freeze then after hard restart, a blue screen (irql_not_less_or_equal) about 10 minutes after boot.
The previous system shutdown at 3:26:28 PM on 2/12/2016 was unexpected.
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff8008e8fc32e). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: c7d73981-f988-4d6d-ad41-0ba5aa529a7f.
Thanks for the observation....you were correct, I installed the chipset drivers and my computer has been up and running trouble free for more than 3 days now. I am pleased with Windows 10 again.....
How do I get this chipset software?
Chipset drivers link please.
During the first three attempts at installing windows 10, the process has frozen at 32% total installation and 6% on the "drivers and features" section. The entire process freezes and no animations play. No errors, after reboot from the freeze it...
I am on an Alienware Aurora R3 with Windows 7 Ultimate x64. I ran the media creation tool to upgrade to Windows 7, and it gets as far as 100% copying data. It then restarts, the dots circle once, and then they freeze. I force a restart and it...
Does anyone have this problem? A friend of mine recently installed Windows 10 and the computer started to freeze because of it. It was then downgraded back to Windows 8 but the problem persisted.
I have an ASUS Desktop with a Core i7 3770, 16GB Ram, an Nvidia GTX 970, and a 250 GB Intel SSD and a 2 TB HDD. Windows 8.1 is loaded on the SSD. I am trying to update to Windows 10 with the free upgrade icon in the bottom left corner since it say...
AMD FX-8350 @ 4.3GHz
GTX 970 4GB
So I have had an earlier build of Windows 10 TP on my system installed onto my SSD and I was using that as my daily driver for about a month or so. It worked great and I was...