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#191
The black screen with just a mouse cursor isn't an issue with Windows 10, but a drivers issue with either the video drivers (IIRC the integrated graphics driver) and/or Intel RST. This has been a long running issue that pops up every now and again on different devices, and I do know the Windows 8 forum does cover this specific issue, however I can't recall which driver it is. I do know to solve the issue the PC must be booted into safe mode, the problem driver uninstalled, rebooted and the proper driver reinstalled. There was another user on the Microsoft Answers forum about a month back with the same issue, and while I thought I had bookmarked the forum thread that covered this issue, I couldn't find it in my bookmarks.
If you're able to boot into the Windows GUI, to activate the F8 options, open an admin command promt/powershell terminal and type the command in bold below.
If you're unable to boot into safe mode due to the PC booting directly into a black screen with only the mouse cursor, you'll need to force the PC into WinRE in order to issue the bcdedit command to enable legacy boot options which allow you to press F8 at POST to get into the recovery menu (this should be disabled afterwards, as Windows 8/10 did away with it by default as it substantially increases the boot process).
Force Windows to boot into WinRE if unable to do so via the GUI when Windows is booted:
- Immediately upon the handoff from BIOS to the Windows Bootloader, hard reset the PC by either shutting off the PSU, or holding down the power button. Once Windows fails to boot twice in a row, the third time it will auto boot into WinRE. You'll need to select the Advanced Menu and then Troubleshooting, and finally the Command Prompt boot option. Once at the WinRE command prompt:
- bcdedit /set {default} bootmenupolicy legacy
- Once the issue is resolved and you no longer need to have the F8 option active, from within the Windows GUI, open an admin command prompt/powershell terminal, type:
- bcdedit /set {default} bootmenupolicy standard