Windows 10 freezes randomly

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  1. Posts : 15
    Windows 10 Pro 64 bit
       26 Sep 2015 #131

    ivylad said: View Post
    Yeah I've done all of that too and no go for me either. Sometimes it will fine for 15mins before crashing then all of a sudden the start button won't work and apps don't open and the internet connection drops (network card crash). Only option then is to hard reset the PC. I guess it is explorer.exe crashing which I think is what a recent Nvidia MS patch was causing but I don't have that patch installed anyway. I'm not sure a clean install will help judging by the fact that others have done this and it made no difference. I can only think it can be graphics driver related but I have the latest driver for my integrated Intel Graphics HD 4600. So frustrating!
    Did you notice the HDD LED status? Is it light up without any blinks?
      My ComputerSystem Spec

  2. Posts : 15
    Windows 10 Pro 64 bit
       26 Sep 2015 #132

    my 2 cents

    I am writing this because I have the same problem and I would like to add my point of view....

    • PC hangs - sometimes just after logging in, sometimes after few minutes and sometimes within an hour or more
    • When PC hangs the HD LED lights up without any flashes
    • When I reset the pc using the reset button, on boot up SSD HD on which windows is installed is not found
    • I need to power off the wall socket.
    • I have a clean install (not an upgrade) and tried to re-install it around 3 times but with same problems
    • When PC hangs I encounter the following
      • internet stops working
      • HD LED is up with no blinking (like the mainboard is fetching some info and it is not able to find it)
      • if I have music running it continues playing
      • mouse works
      • start menu does not come up

    • Same hardware worked fine for 3 years using Windows 7
      My ComputerSystem Spec

  3. helper's Avatar
    Posts : 8
    Windows 10 Home 64-Bit
       27 Sep 2015 #133

    helper said: View Post
    I have an ASUS K40IN laptop. I have upgraded it from Windows 7 Home to Windows 10 Home and it started to hang randomly. I have also tried a fresh install too. Anyway, when I reverted the display adapter driver to older WHQL driver it became a random restarts. I have tried all solutions/suggestions in this forum and also others but all failed.

    The random hang/restart is really frustrating so I decided to updated the bios (heard is risky updating bios) before revert it back to Win 7. After the update, the hang/restart seems no more! I will let it run to see if is really OK.

    One thing I observed is that the HDD led now is flashing lightly all the time and seems like that in Win 7. I think before the bios update it is not. Not sure what it is doing but it resolved the problem.
    I have confirmed updating bios resolved the issue for my case.
    I have also found out that the HDD led flashing lightly all the time is due to the DVD-ROM. When I disable it the flashing no more.
    Btw, when the laptop hang the mouse could not move, HDD led lighted up solid not flashing and everything seemed frozen. The only way was to press the power button to shutdown.
      My ComputerSystem Spec

  4.    27 Sep 2015 #134

    It's really difficult to find out the root cause of random freezing. I have ever experienced the same problem with Windows 8 and Windows explorer randomly stops responding and I had to hard reboot the machine. After installing all Windows updates and uninstalling all the programs I suspected, it didn't help either. This problem eventually vanished when I upgraded to Windows 8.1.
      My ComputerSystem Spec

  5.    28 Sep 2015 #135

    It might help smb:
    • Try to disable all services, including Cortana, One Drive, Acronis, Chrome, .....
    • Check if problem persist
    • If not, try to enable one by one and which one leads to freeze.
    • In my case it was acronis (2014 version)
      My ComputerSystem Spec

  6.    29 Sep 2015 #136

    artiom said: View Post
    it might help smb:
    • try to disable all services, including cortana, one drive, acronis, chrome, .....
    • check if problem persist
    • if not, try to enable one by one and which one leads to freeze.
    • in my case it was acronis (2014 version)
    I agree with this. Since i installed windows 10, onedrive has been nothing but trouble. I've disabled it and things seem to work fine.

    It's ok i don't really use the file explorer version of onedrive, I prefer the browser based version.
      My ComputerSystem Spec

  7.    02 Oct 2015 #137

    I'm having the same issues. I think it's MS BS attempt at forced automatic drivers installation. Alot of people have said that it's very buggy. I've gone to my MOBO maker and downloaded his drivers for WinX. I've already got them installed and it's already resolved one issue where Windows was unable to detect or remember my screen's native resolution. We'll see if the freezes go away and I'll report back.

    ivylad said: View Post
    Got the exact same issue. I re-install Intel HD graphics driver and now the freezing seems to be less frequent. I am going to try mobo chipset drivers later. I don't know if it's related but when I try to Restart my system the spinning wheel just keeps on spinning and I have to do a hard reset.
      My ComputerSystem Spec

  8.    03 Oct 2015 #138

    Not sure about you guys with an SSD but I kept noticing 100% disk usage that was causing my machine to keep freezing after the Windows 10 upgrade.

    I saw a solution and gave it a try and it seems to be working for me:

    The answer is from TechPumpkin_WD and he points to a MS KB that shows a known issue with SSD and W10 and the solution.

    Hope that helps somebody!
      My ComputerSystem Spec

  9. Posts : 25
    Windows 10 Pro 64-bit
       03 Oct 2015 #139

    I explained the various solutions to freezing (from my earlier post) in an illustrated ebook, available for free here.
      My ComputerSystem Spec

  10.    07 Oct 2015 #140

    I have the same issue, I have tried doing an upgrade then a clean install on two different occasions. It worked without issue for the first day. I made a backup image of PC in working state then on the second day the freezing started and got so bad I could not use the PC. Restored the backup image but freezing continued. For now I have reverted to Win 7
    Last edited by greshoff; 07 Oct 2015 at 09:54.
      My ComputerSystem Spec

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