Laptop suddenly sluggish, WinUpdate failures. 800MHz all the time.

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  1. HeM
    Posts : 391
    Win 10 Pro x64 v.22Η2

    You're welcome!

    For your boot delay issue:
    Open an elevated command prompt (Win+X => PowerShell as Admin) and type this command in:
    sfc /scannow
    you may run it more than once for problems to be resolved (or not...).

    When sfc has finished, run this command:
    dism /online /cleanup-image /restorehealth
    for repairing purposes.

    If boot delay issue is still there, you can go to:
    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts | Tutorials
    trying to see what causes this. As you described, one or more of your programs may cause this issue.

    Kyhi's rescue disk includes all the tools you want and many many more...

    I have never installed a program in Safe Mode and I don't think that can help with boot delay.
    Last edited by HeM; 13 Nov 2018 at 20:17.
      My Computer

  2. Posts : 43,235
    Win 10 Pro (22H2) (2nd PC is 22H2)

    now after installing all the same programs I had before, it takes about a minute and some to actually boot up.
    Assuming you have a HDD, that's quite fast. With a SSD expect 12-13s to lock screen.

    If you see some significant effect after having installed some programs, you could simply uninstall in turn to try to discover which has that effect.

    In your video, it mentions disk checking. You should let it do just that if that's what you are seeing- it's trying to run chkdsk on restart. You say Windows was clean installed- so if you now seen that again, also check your disk with Hard Disk Sentinel (trial) or other tools.

    You can get the result of chkdsk after a restart as follows:
    Read Chkdsk Log in Event Viewer in Windows 10 | Tutorials
    How to read Event Viewer log for Chkdsk in Windows 10 [Tip] | dotTech
      My Computers

  3. Posts : 11
    Windows 10
    Thread Starter

    Thanks for your replies, HeM & dalchina. I'm sorry about the late reply, but nothing in those troubleshooters helped, so I just reinstalled Windows. That was then.

    Lots of stuff and reinstallations of Windows later, 6, to be exact, and I'm back to square one again. I had her working good for a solid month or so since I was last here. I don't know if it makes sense to make another thread here when the exact same issue just came back. Same as before; I unplugged the battery, then what do you know? We're stuck at .78Ghz again!

    Honestly, what does a guy do? All I'm doing is unplugging the battery! You know, I tried meticulously going through every driver in Device Manager, uninstalled, restarted, rinse & repeat some stupid amount of times. I've looked in Event Viewer, and all it tells me is that Cortana can't run (because I don't want her to) and this ID 37 that I'd been getting before that didn't seem to do anything. (And the Internet, more or less, says it's harmless anyway.)

    I'm not sure if it even makes sense to vent my frustrations here because you all have pretty well done everything to assist me. I guess I'm writing this to let the world know that being stuck at .78 Ghz isn't fun! It's not fun at all!

    Anyways, I'm going to try bringing Willard down to the shop and try to pry every ounce of knowledge from his brain, because I really, really, really want to know why his "reinstalling Windows" is different from my "reinstalling Windows." I'll additionally ask him whether he thinks the CMOS needs replacing. I looked around for symptoms, and my laptop could possibly be lining up to that diagnosis.

    When I get back I'll write the answer here because, bloody heck, the answer of the century might be within those words...


    And Happy Christmas and Merry New Year to everyone at tenforums!
      My Computer

  4. Posts : 43,235
    Win 10 Pro (22H2) (2nd PC is 22H2)

    What happens when you use the boot disk as we suggested earlier?

    If you see the same clock speed issue with that, that eliminates Windows from the scenario.

    This search looks as if it will provide very pertinent results:
    Laptop suddenly sluggish, WinUpdate failures. 800MHz all the time.-snap-2019-01-24-07.10.01.png

    Looking carefully at your power plan at battery-related settings would be useful, as would looking for any throttle settings in your BIOS.
      My Computers

  5. Posts : 11
    Windows 10
    Thread Starter

    I hear you, dalchina. And I appreciate your advice to use a search engine, but I'd already been through all those among other threads. Though, to answer your question, I was getting the same .78Ghz reading no matter what I was doing. Didn't matter if it was from the Windows key or anything. The thing just had a laggy feel to it, seemingly after everything I threw at it. But, hey, I have good news (for however long this fix works for!) I took Willard down to the shop, and you'll never guess how they fixed it. Literally all he did was create a new power plan... ... Yup. Somehow fiddling with any existing power plan settings or switching between them wouldn't do a thing, but creating a new one did.

    So, you all can guess why creating a new power plan would fix the issue. My reasoning is: creating a new power plan makes Windows remember how to use the computer somehow. (As if it couldn't know how to from a typical installation.)

    Well, he also did say that older Toshibas don't like Windows 10, and that could be a motivating factor, as well as the fact that there originally was 8 installed on it. Anyways, thanks again for all the help from the community here. Despite knowing how to potentially fix this issue the next time it happens, it's safe to say that I won't be removing the battery, if I can help it, in the future -- or until I go buy a replacement battery...
      My Computer

  6. Posts : 43,235
    Win 10 Pro (22H2) (2nd PC is 22H2)

    Good- Speccy clearly showed your CPU clock was limited - the question I was going to ask was whether that was still true when your PC was working hard.

    And we had considered your power plan.

    Of course, millions or people effectively take the risk of using their machines out of specification- so there's no certainty that there will not be problems.
      My Computers


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