XPS 13 won't reset?


  1. jaigomes
    Posts : 12
    windows10
       New #1

    XPS 13 won't reset?


    I reset my XPS 13 9360 last night to send to someone who has bought it. It just keeps restarting saying it needs an update or something. It gets stuck on the "Just a moment" screen for ages and then just restarts and does it all over again. Please help!
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  3. Caledon Ken
    Posts : 31,417
    Windows 11 Pro x64 Version 23H2
       New #2

    Hi jaigomes. Welcome to the TenForums @jaigomes

    If a reset won't work have you tried a clean install? There is a step to delete all partitions which I would do if were selling.

    Clean Install Windows 10


    Ken
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  4. jaigomes
    Posts : 12
    windows10
    Thread Starter
       New #3

    Caledon Ken said:
    Hi jaigomes. Welcome to the TenForums @jaigomesRufus MapQuest UpToDate


    If a reset won't work have you tried a clean install? There is a step to delete all partitions which I would do if were selling.

    Clean Install Windows 10


    Ken
    i understand thankyou!
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