highlighted link not working


  1. Posts : 270
    Windows 10
       #1

    highlighted link not working


    I'm not sure what to call this. I opened a box from my OneDrive settings. In two spots, the words More info were hi-lighted in blue. When I clicked so I could read what this info consisted of, there was a flash, a box opened for just a couple fo seconds and then closed. The box was gray and empty. I ran across this same scenario earlier this morning in another box and don't even remember now what that was.
    Attached Thumbnails Attached Thumbnails highlighted link not working-info.png  
      My Computers

  2. f14tomcat's Avatar
    Posts : 53,132
    Multi-boot Windows 10 - RTM, RP, Beta, and Insider
       #2

    Nikilet said:
    I'm not sure what to call this. I opened a box from my OneDrive settings. In two spots, the words More info were hi-lighted in blue. When I clicked so I could read what this info consisted of, there was a flash, a box opened for just a couple fo seconds and then closed. The box was gray and empty. I ran across this same scenario earlier this morning in another box and don't even remember now what that was.
    Hi, Nikilet. I'm assuming these are the 2 "More Info" you are referring to:

    highlighted link not working-2018-10-24_14h13_52.png


    First one goes here:
    Microsoft OneDrive

    Second one goes here:
    Learn about OneDrive Files On-Demand - Office Support

    What browser is your default?

    Do the links I posted work for you if you click them directly here?

    (your attached image did not show up when I first read your post, that's why I posted mine)
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  3. Posts : 270
    Windows 10
    Thread Starter
       #3

    The links you gave me work. But I think this goes deeper yet. When I clicked on the link in my email to bring me to this post, I got the gray, empty box that came up quickly and then disappeared, and the message box I am attaching.
    No matter what link I click on in my email, I know get the same thing.

    Things were working fine earlier. I don't know if this has anything to do with it, but I updated my Intel device driver this morning per instructions from Dell. The description shows the same as it did before, but some kind of an update took place. I made a screenshot of it when it finished, which I am also attaching. Just letting you know that I did it in the interest of finding a solution to this.
    Attached Thumbnails Attached Thumbnails highlighted link not working-links.png   highlighted link not working-driver-update.png  
      My Computers

  4. f14tomcat's Avatar
    Posts : 53,132
    Multi-boot Windows 10 - RTM, RP, Beta, and Insider
       #4

    Nikilet said:
    The links you gave me work. But I think this goes deeper yet. When I clicked on the link in my email to bring me to this post, I got the gray, empty box that came up quickly and then disappeared, and the message box I am attaching.
    No matter what link I click on in my email, I know get the same thing.

    Things were working fine earlier. I don't know if this has anything to do with it, but I updated my Intel device driver this morning per instructions from Dell. The description shows the same as it did before, but some kind of an update took place. I made a screenshot of it when it finished, which I am also attaching. Just letting you know that I did it in the interest of finding a solution to this.
    Rollback that driver and see if the problem goes away. Unlikely, but coincidence.

    And verify this is set correctly.

    highlighted link not working-2018-10-24_17h12_36.png
      My Computers


  5. Posts : 270
    Windows 10
    Thread Starter
       #5

    I ran sfc /scannow and if found corrupt files and fixed them. Now this problem is straightened out. But I honestly do not know how it could have happened in the first place because other than that driver update, I didn't install anything. And I didn't do anything much either. Just checked email and shopped a little on Amazon and Walmart. H m-m-m ...
      My Computers

  6. f14tomcat's Avatar
    Posts : 53,132
    Multi-boot Windows 10 - RTM, RP, Beta, and Insider
       #6

    Nikilet said:
    I ran sfc /scannow and if found corrupt files and fixed them. Now this problem is straightened out. But I honestly do not know how it could have happened in the first place because other than that driver update, I didn't install anything. And I didn't do anything much either. Just checked email and shopped a little on Amazon and Walmart. H m-m-m ...
    Glad you got is fixed. Yes, that's a strange one.
      My Computers


 

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