Icons show as none/unavailable during search  

  1. Posts : 2
    Windows 10

    Icons show as none/unavailable during search

    I have posted this on r/techsupport before but received no response.

    As written in title, icons for apps and programs are only shown as unavailable (something like a cross) whenever I search them.

    Before this happened, I was overclocking my CPU + GPU (R5 2400G), and was experiencing a lot of crashes & BSOD, as well as a few disk checks and system repairs. I've already ran sfc /scannow but it doesn't seem to detect any issues. I also cleared icon cache and rebuilt them but it didn't work either.

    I tried multiple other fixed regarding clearing icon cache and resetting the Start menu and it didn't work either. I created another test profile and that profile has no such problems.
    Icons show as none/unavailable during search-oehuzdg.jpg
    Does anyone has any idea how to fix this?
      My Computer

  2. Posts : 39,293
    Win 10 Pro (22H2) (2nd PC is 22H2)

    Hi, what you're showing is Cortana. Please advise if this is the only dialogue in which you see problems with icons.

    You mention the Start Menu - is its appearance normal?

    Good that you've tried another user- this means the problem is related to your current user profile, not Windows per se.

    Assuming you have this problem with Cortana, you could try:
    Reinstall and Re-register Cortana in Windows 10 | Windows 10 Tutorials

    as well as a few disk checks and system repairs.
    I would also recommend you check your disk and file system:
    1. First check your disk(s):
    Download and run Hard Disk Sentinel (trial) (includes SSDs)
    (This gives exceptionally good text comments)
    Post a screenshot of its GUI using the Insert Image icon above your post.
    If all disks are reported as good, continue.

    2. Now check your file system:

    From an admin command or powershell prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    Read Chkdsk Log in Event Viewer in Windows 10 | Windows 10 Tutorials
    How to read Event Viewer log for Chkdsk in Windows 10 [Tip] | dotTech
      My Computers

  3. Posts : 2
    Windows 10
    Thread Starter

    I tried both and it didn't work. Ended up just reformatting it.
    But still, thanks for the advice.
      My Computer


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