Is Windows.old needed for a System Reset?

zbook said:

What is the status of the audio now?

The audio has no issues after I did the reset. Same with WiFi, no more issues.

In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread

zbook said:

What is the status of the audio now?

There was corruption in the dump file.
So if in the future there are any unexpected restarts or shutdowns you can open a new thread.

Code:

PDC_LOCK_WATCHDOG_LIVEDUMP (17c)
A thread has been holding the PDC lock for too long
(This code can never be used for a real bugcheck.)
Arguments:
Arg1: ffffdf013cc21040, The thread holding the PDC lock.
Arg2: 0000000000002710, Lock watchdog timeout in milliseconds.
Arg3: 0000000000000000, Reserved.
Arg4: 0000000000000000, Reserved.

Debugging Details:
------------------

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057

Will do. Thank you so much for the help

zbook said:

In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread

You are welcome.
For startup and recovery system failure:
a) uncheck automatically restart
b) reboot

It can be easy to miss bsod if automatically restart is checked.
With automatically restart unchecked if there is a bsod there should be a bsod windows with bugcheck and : (
Sometimes it may display a misbehaving driver in the form *.sys
At the beginning of a bsod there is a % counter.
If you see the % counter allow it to rise to 100% before rebooting so that there is sufficient time to create the dump file.

The virtual memory settings are fine.

There were multiple entries related to Nvidia services in the event viewer.
Make sure that you install drivers from the Asus and Nvidia website as needed.

In case there are any problems installing new drivers perform the following steps:
1) uninstall the Nvidia GPU driver using DDU (display driver uninstaller)
2) re-install the Nvidia GPU driver from the Nvidia website
3) make sure that you check the clean install box and if available install the physx driver.
Display Driver Uninstaller Download version 17.0.8.2
Display Driver Uninstaller: How to use - Windows 7 Help Forums
NVIDIA
Download Display Driver Uninstaller - MajorGeeks

zbook said:

You are welcome.
For startup and recovery system failure:
a) uncheck automatically restart
b) reboot

It can be easy to miss bsod if automatically restart is checked.
With automatically restart unchecked if there is a bsod there should be a bsod windows with bugcheck and : (
Sometimes it may display a misbehaving driver in the form *.sys
At the beginning of a bsod there is a % counter.
If you see the % counter allow it to rise to 100% before rebooting so that there is sufficient time to create the dump file.

The virtual memory settings are fine.

Will do. Thanks again.