Is Windows.old needed for a System Reset?

zbook said:

Had you downloaded fresh drivers from the Asus website after the reset save files?

Open device manager > click view > show hidden devices > manually expand all rows > look for any row displaying a yellow triangle with a black exclamation mark or unknown device > post an image into the thread

Run the BETA log collector and post a zip into this thread:
BSOD - Posting Instructions - Windows 10 Forums
https://www.tenforums.com/attachment...-v2-beta15.zip
(Use extract all > open)

Open administrative command prompt and type or copy and paste:
sfc /scannow
dism /online /cleanup-image /restorehealth
chkdsk /scan
When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the th

Here's the zip file, I'll post the info on the command prompt later since it's still not finished: LAPTOP-IMQDDN57-Wed_10_17_2018_142205_96.zip

Edit: I did not download any drivers from ASUS website yet and I did not find any devices, either unknown or with a yellow triangle, in device manager.

There are two log collectors: DM and BETA
The DM was posted.
The BETA log collector will collect more useful logs.
Please run it using extract all > open

I just use Disk Clean-up > Clean up system files and select "Previous Windows installation(s)".
There is also other stuff in there that you can safely clean up.

zbook said:

There are two log collectors: DM and BETA
The DM was posted.
The BETA log collector will collect more useful logs.
Please run it using extract all > open

My bad. Here it is: LAPTOP-IMQDDN57-(2018-10-17_14-56-17).zip

The RAM modules are mismatched.
In the future it is always better to use RAM in pairs.
The exception is when purchasing additional RAM from the computer manufacturer as they have already tested the compatibility of the two manufacturers.

Download and install: Everything: voidtools

Search for this file: PdcLockWatchdog-20181016-2023.dmp > zip > post share link
Post a share link into the thread (one drive, drop box, or google drive)

Code:

PdcLockWatchdog-20181016-2023.dmp 10/16/2018 8:29:08 PM    653.31

zbook said:

The RAM modules are mismatched.
In the future it is always better to use RAM in pairs.
The exception is when purchasing additional RAM from the computer manufacturer as they have already tested the compatibility of the two manufacturers.

Download and install: Everything: voidtools

Search for this file: PdcLockWatchdog-20181016-2023.dmp > zip > post share link
Post a share link into the thread (one drive, drop box, or google drive)

Code:

PdcLockWatchdog-20181016-2023.dmp 10/16/2018 8:29:08 PM    653.31

Will keep this in mind. I thought brands do not matter as long as they have the same RAM speeds. Looks like I need to do some more research.
Here's the file, sorry it took a while: PdcLockWatchdog-20181016-2023.zip - Google Drive

And here's the command prompt after performing the 3 commands you mentioned:
Microsoft Windows [Version 10.0.17134.286](c) 2018 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\WINDOWS\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.17134.1Image Version: 10.0.17134.286[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\WINDOWS\system32>chkdsk /scanThe type of the file system is NTFS.Volume label is OS.Stage 1: Examining basic file system structure ... 586240 file records processed.File verification completed. 80456 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 50790 reparse records processed. 814182 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. 50790 reparse records processed.Stage 3: Examining security descriptors ...Security descriptor verification completed. 113972 data files processed.CHKDSK is verifying Usn Journal... 35911592 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 977896447 KB total disk space. 879075356 KB in 391332 files. 357120 KB in 113973 indexes. 0 KB in bad sectors. 779075 KB in use by the system. 65536 KB occupied by the log file. 97684896 KB available on disk. 4096 bytes in each allocation unit. 244474111 total allocation units on disk. 24421224 allocation units available on disk.C:\WINDOWS\system32>

What is the status of the audio now?

There was corruption in the dump file.
So if in the future there are any unexpected restarts or shutdowns you can open a new thread.

Code:

PDC_LOCK_WATCHDOG_LIVEDUMP (17c)
A thread has been holding the PDC lock for too long
(This code can never be used for a real bugcheck.)
Arguments:
Arg1: ffffdf013cc21040, The thread holding the PDC lock.
Arg2: 0000000000002710, Lock watchdog timeout in milliseconds.
Arg3: 0000000000000000, Reserved.
Arg4: 0000000000000000, Reserved.

Debugging Details:
------------------

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057

Hi folks
Take system backup with say Macrium free
then you can get rid of windows.old
If you need to recover / restore your system -- simply restore the image backup you made with Macrium.

I'm surprised people bother with keeping windows.old any more.

The only time it seems to be used is if during an update (usually a Windows version / large update) you get a fail then it rolls back the update . Once update has completed you can safely delete. Use the Disk cleanup (right mouse click on "C".

I'm sure others have suggested this too -- worth repeating though as everybody should always take timely backups and decent software is 100% free so no excuse for not doing.

Cheers
jimbo