New
#1
Corrupt Files?
I must preface this by making it clear that I have little, if any, knowledge about this; thus, I am going to explain how I got to needing to post this and ask for assistance.
It started with a remote session this morning from Corel about a PaintShop Pro plug-in problem that they have been unable to figure out. This started out with my being unable to get GoToAssist to load with Firefox, Chrome, Edge, or Internet Explorer; the error message was quite long and meaningless to me. I had used GoToAssist within the past few weeks or so.
The Corel agent had me use Team Viewer, which did work, and as he was trying to figure out what might be wrong, using msinfo32, opened Windows Error Reports. Even I could tell just by looking at the very lengthy list of errors that there have to be problems with my computer. However, with the exception of GoToAssist today, the only problems of which I am aware are the one with PaintShop Pro, an amusing one with Word Perfect Office X9 where the Greek fonts are actually in Roman characters, and an acknowledged bug in Dell Support Assist.
The agent spent some time looking at some of the error reports, and told me that the computer does have a number of corrupt items; one he cited was NFO, whatever that is. We decided to keep the ticket open until I can do something about the problems. I told him that I was going to query the experts here; in particular, as this compter is still on version 1803 (and up-to-date as far as I can determine,) to wonder if an in-place reinstall of version 1803 might clear up at least some of the corruption.
Just before posting this, I ran sfc /scannow three times, with no reports of anything found. I think this covers the situation as I understand it. Needless to say, assistance shall be accepted with my thanks.