Corrupt Files?

Callender said:

FYI: That's Comodo sandbox. Resetting the sandbox and disabling it removes the directory.

Thank you. I had been too busy to look into this, and thought that your post gave me the needed information. However, I just opened Comodo, and don't see anything about Sandbox Tasks.

Callender said:

FYI: If you are using the most recent version of CFW (with Comodo Internet Security) then check this:

Reset The Container, Container Computer Security, Network Access | Internet Security

Sandbox is "Container" in newer versions.

EDIT: After resetting Container - disable it then test.

Comodo Internet Security Enable / Disable AV, Firewall, Auto-Containment, VirusScope, Website Filter

As always, thanks. I reset the Container. For the rest, said to click on the icon, and I can only admit that I had totally ignored some of the entries on that menu. Auto-Containment, VirusScope, and Website Filter all all active; should I disabled them and leave them that way? There is no entry for AV. I suspect that some of those entries must be relatively new, as it has only been fairly recently that I have see a pop-up about containment. I wondered about that, but have simply failed to do any investigating.

zbook said:

For the troubleshooting please uninstall all malware software and use only Windows defender.
If the control panel is used residual files can remain in the registry.
When uninstall malware software the uninstall tools need to be used.


Unisntall:
Winpatrol
Comodo
Superantispyware
Spywareblaster
Malwarebytes

After all have been removed make sure that Windows defender is on.

Perform the in place upgrade repair to see if it will fix the problems with msinfo32 NFO.

Repair Install Windows 10 with an In-place Upgrade | Windows 10 Tutorials


Then run each the DM and BETA log collectors.
If the files are empty or missing then run again in safe mode.

Programs deleted. ISO run again; this time, infinitely quicker than the previous time. Usual startup oddities, which slowly are disappearing. One noticeable improvement: Opening Word Perfect is again nearly instantaneous. Problem with PaintShop Pro not fixed.

Before reinstalling programs, tried to run DM in normal mode; flashed on screen, went away. Restarted in Safe Mode, tried DM again, same result. Ran TM while I was in Safe Mode.

Link to the Safe Mode file created by TM;

Box

1) Open device manager > click view > show hidden devices > manually expand all rows > look for any row displaying a yellow triangle with black exclamation mark or unknown device > post an image into the thread

2) Uninstall and reinstall Realtek audio:
RtHDVBg_MAXX6 "c:\program files\realtek\audio\hda\ravbg64.exe" /maxx6 Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

3) Open administrative command prompt and type or copy and paste:
4) sfc /scannow
5) dism /online /cleanup-image /restorehealth
6) chkdsk /scan
7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

8) Place the computer in clean boot:
Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts | Windows 10 Tutorials

Launch any problematic software, evaluate video performance, boot and shut down times while in clean boot.

Code:

Event[792]:
  Log Name: System
  Source: Microsoft-Windows-StartupRepair
  Date: 2018-10-22T08:08:45.652
  Event ID: 1002
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: John-PC1
  Description: 
Startup Repair failed.

Event[793]:
  Log Name: System
  Source: Microsoft-Windows-StartupRepair
  Date: 2018-10-22T08:08:45.652
  Event ID: 1121
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: John-PC1
  Description: 
The following file necessary for Windows startup was corrupt: c:\efi\microsoft\boot\resources\custom\bootres.dll

Code:

Event[789]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2018-10-22T08:08:27.303
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: John-PC1
  Description: 
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Bus:Device:Function: 0x0:0x1C:0x0
Vendor ID:Device ID: 0x8086:0xA110
Class Code: 0x30400

The details view of this entry contains further information.

All drivers that are installed should come from the computer manufacturer's website.
Only if drivers are not listed should they come from the component manufacturer's websites.
Do not use websites that update drivers as you won't know if they install unwanted files.

Please uninstall and reinstall the Realtek audio drivers.