Strange white Blank Search result (start menu)

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  1. Posts : 5
    Windows 10 x64
       #1

    Strange white Blank Search result (start menu)


    Strange white Blank Search result (start menu)


    Hi all,


    when i push the win button and type to search for an app or anything i get this result.


    i have restarted explorer.exe and completed these steps here: Cortana not finding Desktop apps when searching for them - Microsoft Community


    but still nothing,


    thanks


    Strange white Blank Search result  (start menu)-explorer_2018-10-13_18-16-48.png
      My Computer

  2. dalchina's Avatar
    Posts : 30,107
    Win 10 Pro (1903)
       #2

    Hi, welcome to tenforums.

    Your symptom has been discussed on threads here previously e.g.
    Windows 10 Search Not Working Solved - Windows 10 Forums

    - where you will see one or two basic diagnostic attempts, then it just seemed to fix itself.

    Basics:
    a. when did this start to occur?
    b. do you have any usable system restore points?
    c. have you made any changes to Indexing Options (search indexing)?
    d. is Windows search indexing working (try it with file explorer - for example, view a folder which is indexed, view Indexing Options (Control Panel) at the same time- note the number of items indexed- add one to the folder- hopefully the count will increment.

    Try the search troubleshooter: search Settings for search, More results, probably the bottom result
      My Computers


  3. Posts : 5
    Windows 10 x64
    Thread Starter
       #3

    the suggested post only seems to say that "UPDATE: I just powered up my computer today and the search worked. I guess you have to give Windowss 10 a 2 day break, because that's how it fixed for me."

    this has been a persistent problem for a month with several days break (with the computer off), so I can say that this is not a sufficient solution.

    a. about 1 month ago
    b. yes 1 every day but only for the last 4 days
    c. no
    d. yes
      My Computer

  4. dalchina's Avatar
    Posts : 30,107
    Win 10 Pro (1903)
       #4

    Thank you for your reply.

    Please confirm you've already tried reinstalling Cortana.

    In the post I quoted you will find the idea of creating a new user account for test purposes.
    Please do that and compare the outcome.
    This discriminates Windows issues from those particular to a user profile.


    More ideas here:
    Fix Search Not Working or Returns Blank in Windows 10 - Tech Journey


    Try the search troubleshooter: search Settings for search, More results, probably the bottom result

    Another case where 'it just fixed itself'
    Search in Win 10 not working, blank - Microsoft Community

    An approach here:
    Cortana not working, search just showing empty white box. - Microsoft Community
      My Computers


  5. Posts : 5
    Windows 10 x64
    Thread Starter
       #5

    yes i have tried reinstalling Cortana via the elevated cmd.

    i have made a new user and the search is working. so it is account specific.
      My Computer

  6. dalchina's Avatar
    Posts : 30,107
    Win 10 Pro (1903)
       #6

    Please work through the remaining suggestions in my post.
      My Computers


  7. Posts : 5
    Windows 10 x64
    Thread Starter
       #7

    dalchina said:
    Please work through the remaining suggestions in my post.
    still no changes after troubleshooting search
      My Computer


  8. Posts : 5
    Windows 10 x64
    Thread Starter
       #8

    ok i found the solution:

    hit start menu
    scroll to cortana
    right click > more > app settings
    scroll down to "reset", give it a second,
    and it should be fixed!

    thanks for ur help
      My Computer

  9. dalchina's Avatar
    Posts : 30,107
    Win 10 Pro (1903)
       #9

    Thanks for letting us know what worked.
      My Computers


  10. Posts : 1
    Windows 10
       #10

    dalchina said:
    Thanks for letting us know what worked.
    Thank you so much, been going at it for several hours, reinstalled windows didn't work either.
    But finally this simple solution did the trick.

    Big thumbs up for sharing it with the community!
      My Computer


 
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