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  1. Joined : Aug 2015
    Posts : 6
    Win 10 Pro 64
       02 Aug 2015 #1

    Explorer.EXE "Unspecified error" in "User's Files


    Hi all,

    Just installed Win 10 pro on a new SSD, so a clean install. Started installing all my programs etc. Everything seems to be running well, except on thing that is annoying...

    I have placed a few icons on the desktop via right clicking on the desktop, choosing personalize, then themes, then desktop icon settings. I have placed, computer, user's files and control panel along with the already selected recycle bin.

    If I open the user's files icon placed via this method and I right click in the window and choose "customize this folder" I get an error box "Explorer.EXE "Unspecified error."

    On a similar note, if I manually create a shortcut from C:\Users onto the desktop I am able to choose customize this folder without any error.

    I was doing a little digging online and some people said this could be related to CCleaner?

    Just wondering if anyone else has this issue and or knows how to fix it? I really dont like errors like this, so may just reinstall everything again, but don't want to if there is a possible fix.

    Thank you in advance.
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 615
    Windows 10 Enterprise x64 (build 10586)
       02 Aug 2015 #2

    I'm having this error on a new Windows installation with CCleaner. I will try to reproduce this error in a completely untouched virtual machine (aka without CCleaner) and will post the results!
      My System SpecsSystem Spec


  3. Joined : Jul 2015
    Posts : 615
    Windows 10 Enterprise x64 (build 10586)
       02 Aug 2015 #3

    C:\users is not your user folder. Your user folder (it contains all of your documents, pictures, music etc.) is located at C:\users\your username here
      My System SpecsSystem Spec


  4. Joined : Jul 2015
    Posts : 615
    Windows 10 Enterprise x64 (build 10586)
       02 Aug 2015 #4

    In fact, manually browsing to your user's folder and trying to customize it will result in an error, not just opening it from the desktop.
      My System SpecsSystem Spec


  5. Joined : Jul 2015
    Posts : 615
    Windows 10 Enterprise x64 (build 10586)
       02 Aug 2015 #5

    The error's happening on the virtual machine, too, so it is definitely a problem with Windows.
      My System SpecsSystem Spec


  6. Joined : Aug 2015
    Posts : 6
    Win 10 Pro 64
       02 Aug 2015 #6

    You said: View Post
    I'm having this error on a new Windows installation with CCleaner. I will try to reproduce this error in a completely untouched virtual machine (aka without CCleaner) and will post the results!
    Glad I am not the only one and thank you for testing it out in a VM, please let us know, as I am sure others have this error as well.
      My System SpecsSystem Spec


  7. Joined : Jul 2015
    Posts : 615
    Windows 10 Enterprise x64 (build 10586)
       02 Aug 2015 #7

    I believe that the error happens because every folder has a properties dialog box except for the user folder, and the customize button opens the properties dialog box in every other folder.
      My System SpecsSystem Spec


  8. Joined : Aug 2015
    Posts : 6
    Win 10 Pro 64
       02 Aug 2015 #8

    You said: View Post
    C:\users is not your user folder. Your user folder (it contains all of your documents, pictures, music etc.) is located at C:\users\your username here
    Yes, sorry, I assumed people would undrstand I was then creating a shortcut via C:\users\your username here onto the desktop.

    I do not get the error if I try it this way, only if I select it via desktop icon settings

    You said: View Post
    I believe that the error happens because every folder has a properties dialog box except for the user folder, and the customize button opens the properties dialog box in every other folder.
    ahhhh yes, good point!
      My System SpecsSystem Spec


  9. Joined : Jul 2015
    Posts : 615
    Windows 10 Enterprise x64 (build 10586)
       02 Aug 2015 #9

    Does your user folder have a properties context menu in the right click menu?
      My System SpecsSystem Spec


  10. Joined : Aug 2015
    Posts : 6
    Win 10 Pro 64
       02 Aug 2015 #10

    You said: View Post
    Does your user folder have a properties context menu in the right click menu?
    When selecting the User's folder placed via "desktop icon settings," it does not... does yours? However This PC and Recycle Bin do, control panel does not, which I don't think ever did anyway.
      My System SpecsSystem Spec


 
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