MSI laptop - reboot & now unmountable disk - acpi issue?

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  1. Posts : 9
    Win 10
    Thread Starter
       #11

    zbook said:
    The unmountal boot volume can be fixed by replacing hardware but this also replaces the software and the software may be the problem.

    The UNMOUNTABLE_BOOT_VOLUME bug check has a value of 0x000000ED.
    This indicates that the I/O subsystem attempted to mount the boot volume and it failed.

    If you want to troubleshoot the software that can be done.
    (drive file system, boot files, operating system, etc.)

    Find a flash drive that you can format ( > or = 8 GB)
    Create a bootable windows 10 iso:
    Download Windows 10

    If you prefer the drive replacement that will be faster.

    If you prefer to troubleshoot indicate when you have the iso ready and steps can be posted into the thread.
    For the steps please use a camera or smart phone camera to take pictures and post images of the commands and results into the thread.


    These steps are similar.:
    How to Fix an Unmountable Boot Volume in Windows 10
    The steps that can be provided will be more detailed.

    If attempts to boot to the Windows 10 iso fail you can also try Kyhi boot rescue.
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

    If Kyhi boot rescue works then you can test the drive using
    HD Tune (Health or SMART, Benchmark, and Full error scan) > post images of the result into the thread
    https://www.hdtune.com/
    Crystal Disk
    CrystalDiskInfo Crystal Dew World
    Macrorit:
    Check Hard Disk for Bad Sectors | Scan Disk on Windows
    etc.

    Followed by chkdsk /r
    I tried a few things listed here - none worked. I could not get past the initial loading screen. Using Ubuntu, I had to disable acpi to get it to boot successfully.

    Replacing the drive worked with no issue. Yes, this means I have to set everything up again, but hey - a frefresh isn't too bad either :) Since replacing the drive and installing fresh, it feels like the first day I purchased it!

    Thanks for the help.
      My Computer


  2. Posts : 9
    Win 10
    Thread Starter
       #12

    Caledon Ken said:
    If your C: partition on the troubled drive is readable, no errors or damage you could image that partition with Macrium on Kyhi's Recovery Disk.

    Then clean install Windows on new ssd and restore the c: drive from the Macrium image.

    From this thread

    Error code: 0xc000000d BCD BSOD after Power Outage during booting up

    Kyhi's recovery Disk

    Windows 10 Recovery Tools - Bootable Rescue Disk

    Using Macrium - you wouldn't be installing

    Backup and Restore with Macrium Reflect


    Ken
    so this is actually something I'd be interested in doing, but since installing the new drive and having a fresh install - I'll just go through the pain to rebuild from scratch.

    Lucky for me I already had my data mapped to the D: drive, so I didn't loose anything. This laptop has an embedded SSD C: and D: - so I always had OS and applications and files/downloads/etc split.

    Things are back to normal now! Thanks for the help!
      My Computer


  3. Posts : 9
    Win 10
    Thread Starter
       #13

    Thank you all!


    Just wanted to say thank you to you all. I finally gave up, ordered the SSD and I'm back up and running.

    Have to go through reinstalling apps and settings, etc, but a refresh is nice too :)

    Like I mentioned in another reply, I had everything split between an SSD C: and D:, so I didn't lose anything - because I was able to pull everything off the drive using the Ubuntu live USB and accessing the unbootable C: that way. Also, I have data backed up to GDrive and Dropbox as well - so it's all good.

    Why the drive failed and why nothing seems to work to boot to it is unknow, but this is how electronics and technology works sometimes.

    Thanks again.
      My Computer


  4. Posts : 1,079
    10 + Linux
       #14

    Gnome-disk-utility


    Ten partitions are reachable from Try Ubuntu. You may try to uninstall latest apps that may have caused this.

    Take a look in gnome-disk-utility if you don't see Windows from their file explorer app: Nautilus. Do you see Ten partions?

    Read* this if you haven't already tried it:
    *Fix ACPI BIOS ERROR in Windows 10/8/7

    Just saw that you gave up.

    Take care,
      My Computer


  5. Posts : 9
    Win 10
    Thread Starter
       #15

    spunk said:
    You could pull your old SSD out of the computer and attach it via a USB Adapter, Dock or Enclosure to a working computer. If it gets recognized you can run Diagnostics, and recover any files off of it.
    Also - I thought the one in the link was something it isn't. This is the one that will work my my SSD, which is a m.2 sata ssd.

    Amazon.com: QNINE M.2 to USB Adapter, B Key M.2 SSD Adapter USB 3.0 (No Cable Needed), USB to 2280 M2 SSD Drive Adapter, NGFF Converter Reader Card: Computers Accessories

    Thanks again!
      My Computer


 

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