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  1. Joined : Jul 2015
    Posts : 37
    Windows 10 Home 64 Bit
       02 Aug 2015 #1

    Unable to come out of Sleep mode


    Running a Dell XPS 15, (L502X). Upgraded from 7 to 10 Pro yesterday. Played around a bit with the new OS and then went off to other things. Laptop went into sleep mode after 15 minutes as it always has. But this time I couldn't wake it up. Required me to power off the unit, then power it back on. Same thing happens now each time the machine goes to sleep mode.
    Anyone experiencing something similar? Suggestions? Thank you.
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Posts : 4
    Windows 10 Pro
       02 Aug 2015 #2

    Same laptop, same problem here (except that I upgraded from Windows 8.1). I have updated drivers (BIOS, chipset, video), tested different configurations of sleep mode, but have not had any success.


    Carbo said: View Post
    Running a Dell XPS 15, (L502X). Upgraded from 7 to 10 Pro yesterday. Played around a bit with the new OS and then went off to other things. Laptop went into sleep mode after 15 minutes as it always has. But this time I couldn't wake it up. Required me to power off the unit, then power it back on. Same thing happens now each time the machine goes to sleep mode.
    Anyone experiencing something similar? Suggestions? Thank you.
      My System SpecsSystem Spec


  3. Joined : Jul 2015
    Posts : 37
    Windows 10 Home 64 Bit
       02 Aug 2015 #3

    Muir said: View Post
    Same laptop, same problem here (except that I upgraded from Windows 8.1). I have updated drivers (BIOS, chipset, video), tested different configurations of sleep mode, but have not had any success.
    Hopefully there is a solution because having to shut down the laptop and then restart it each time it goes to sleep is getting old very quickly. Dell's website states that this machine does not support Windows 10 so there's no help there.
    I'm not ready to revert to 7 yet, but this is definitely a deal killer if the problem persists. I'm going to play around with 10 for a few days to see how I like it and if I do I will do a clean install to see if that fixes the issue.
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 9
    Windows, Android,
       03 Aug 2015 #4

    Same laptop, same problem. Updated all my drivers, display, etc. And even made some workaround methods used in windows 8/8.1 cause I keep getting BSOD- DPC WATCHDOG VIOLATION ERROR after I try to wake u from sleep. Im extremely upset, Im enjoying Win10 to the fullest more than my previous Win7 configuration. This is the only issue im facing other than having the Maxx Wave captive button not working.
      My System SpecsSystem Spec


  5. Joined : Jul 2015
    Posts : 37
    Windows 10 Home 64 Bit
       03 Aug 2015 #5

    Went to the Dell support page, (where they emphatically tell you this machine is NOT supported for W10). All drivers and BIOS were already the latest, but I went direct to Nvidia and upgraded to their latest driver. Now, when the unit goes to sleep I'm receiving the DPC_Watchdog_Violation error. A clean install is probably needed. If that doesn't fix the issue, back to 7, which I have always thought was an excellent OS.
      My System SpecsSystem Spec


  6. Joined : Aug 2015
    Posts : 9
    Windows, Android,
       03 Aug 2015 #6

    Would you be kind enough to let us know you course of action and progress? Im also thinking about a clean install but I dnt have my backups drives available til next week... Since im on vacation
      My System SpecsSystem Spec


  7. Joined : Mar 2015
    Posts : 616
    Windows 10
       03 Aug 2015 #7

    Sleep mode issues 9 out of ten times are graphics related. I'd wait for the patch from Microsoft later this week (hopefully) and/or a new set of graphic drivers. Just out of curiosity what graphics are all y'all running?
      My System SpecsSystem Spec


  8. Joined : Jul 2015
    Posts : 37
    Windows 10 Home 64 Bit
       03 Aug 2015 #8

    Gtor1579 said: View Post
    Would you be kind enough to let us know you course of action and progress? Im also thinking about a clean install but I dnt have my backups drives available til next week... Since im on vacation
    I'll be happy to post the results but it may not be until next week for me, also.
      My System SpecsSystem Spec


  9. Joined : Jul 2015
    Posts : 37
    Windows 10 Home 64 Bit
       03 Aug 2015 #9

    fracking4oil said: View Post
    Sleep mode issues 9 out of ten times are graphics related. I'd wait for the patch from Microsoft later this week (hopefully) and/or a new set of graphic drivers. Just out of curiosity what graphics are all y'all running?
    I'm running Nvidia GeForce 525M. Installed their latest listed driver for W10: 353.62, released on July 29.
    Is MS scheduled to release a patch of some kind for this?
      My System SpecsSystem Spec


  10. Joined : Mar 2015
    Posts : 616
    Windows 10
       03 Aug 2015 #10

    Uninstalling graphics drivers with DDU and reinstalling them has worked temporarily, but for me sleep mode issues keep creeping back.
      My System SpecsSystem Spec


 
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