File Explorer crashes when "New" in context menu is highlighted

Vedita BR · 25 Aug 2018

Hello, I having this problem since I upgraded from Windows 10 1803 (official release) to Windows 10 Insider / Preview Build 17744.rs5_release_180818-1845

I've tried ShellExView and disabled all non-Microsoft Shell Extensions as seen on print this print
https://i.imgur.com/teEOByp.png

Here is some info about Explorer in reliability monitor

Translated

Code:

Source
Windows Explorer


abstract
Stopped responding and was closed


Date
08/08/2013 04:40


Status
Report submitted


description
A problem caused this program to stop interacting with Windows.
Failed Application Path: C: \ Windows \ explorer.exe


Signing the problem
Problem Event Name: AppHangB1
Application name: explorer.exe
Application Version: 10.0.17744.1001
Application Timestamp: a9941960
Signing failed: 5f18
Failed Type: 33554432
Version of the operating system: 10.0.17744.2.0.0.768.100
Place Identification: 1046
Additional Signature with Failure 1: 5f1837b6cbae1fa176fad2fadb6e869d
Additional Signature with Failure 2: 8409
Additional Signature with Failure 3: 84098ad5a302c6f9b2baead661bbb384
Additional Signature with Failure 4: 5f18
Additional Signature with Failure 5: 5f1837b6cbae1fa176fad2fadb6e869d
Additional Signature with Failure 6: 8409
Additional Signature with Failure 7: 84098ad5a302c6f9b2baead661bbb384


Additional information about the problem
Memory Card ID: 3b5478c4c621e409a35484885ca4f020 (1392883905969057824)

Original

Code:

Fonte
Windows Explorer


Resumo
Parou de responder e foi fechado


Data
‎25/‎08/‎2018 04:40


Status
Relatório enviado


Descrição
Um problema fez com que esse programa parasse de interagir com o Windows.
Caminho do Aplicativo com Falha:    C:\Windows\explorer.exe


Assinatura do problema
Nome de Evento de Problema:    AppHangB1
Nome do aplicativo:    explorer.exe
Versão do Aplicativo:    10.0.17744.1001
Carimbo de Data/Hora do Aplicativo:    a9941960
Assinatura com Falha:    5f18
Tipo com Falha:    33554432
Versão do sistema operacional:    10.0.17744.2.0.0.768.100
Identificação da Localidade:    1046
Assinatura Adicional com Falha 1:    5f1837b6cbae1fa176fad2fadb6e869d
Assinatura Adicional com Falha 2:    8409
Assinatura Adicional com Falha 3:    84098ad5a302c6f9b2baead661bbb384
Assinatura Adicional com Falha 4:    5f18
Assinatura Adicional com Falha 5:    5f1837b6cbae1fa176fad2fadb6e869d
Assinatura Adicional com Falha 6:    8409
Assinatura Adicional com Falha 7:    84098ad5a302c6f9b2baead661bbb384


Informações adicionais sobre o problema
ID de Compartimento de Memória:    3b5478c4c621e409a35484885ca4f020 (1392883905969057824)

and here is what it shows/what it let me create when the "New" tab loads (note: it takes too long to load, and if i smash the click button explorer crashes)
https://i.imgur.com/2Ct3qoG.png

Thanks!

dalchina · 25 Aug 2018

Hi, clearly with such builds you may expect snags. There's no guarantee you will not come across bugs.

That said, I suppose you could experiment and try removing options from the New menu using tools such as the
New Menu Editor (free)
https://www.thewindowsclub.com/remov...w-context-menu

It's simply a matter of clicking a button to add or remove an item.
Back up before making changes.

Note that shellexview does not expose all context menu additions. There are other tools such as Shellmenuview, and you may find more using Autoruns.

Note: the preferred way to post screenshots is to use the Insert Image icon above your post.

Please note this is an English language site, so if you can provide translations where appropriate, that would be great. Thanks.