File Explorer crashes when "New" in context menu is highlighted

  1. Posts : 10
    Windows 10 Pro x86

    File Explorer crashes when "New" in context menu is highlighted

    Hello, I having this problem since I upgraded from Windows 10 1803 (official release) to Windows 10 Insider / Preview Build 17744.rs5_release_180818-1845

    I've tried ShellExView and disabled all non-Microsoft Shell Extensions as seen on print this print

    Here is some info about Explorer in reliability monitor

    Windows Explorer
    Stopped responding and was closed
    08/08/2013 04:40
    Report submitted
    A problem caused this program to stop interacting with Windows.
    Failed Application Path: C: \ Windows \ explorer.exe
    Signing the problem
    Problem Event Name: AppHangB1
    Application name: explorer.exe
    Application Version: 10.0.17744.1001
    Application Timestamp: a9941960
    Signing failed: 5f18
    Failed Type: 33554432
    Version of the operating system: 10.0.17744.
    Place Identification: 1046
    Additional Signature with Failure 1: 5f1837b6cbae1fa176fad2fadb6e869d
    Additional Signature with Failure 2: 8409
    Additional Signature with Failure 3: 84098ad5a302c6f9b2baead661bbb384
    Additional Signature with Failure 4: 5f18
    Additional Signature with Failure 5: 5f1837b6cbae1fa176fad2fadb6e869d
    Additional Signature with Failure 6: 8409
    Additional Signature with Failure 7: 84098ad5a302c6f9b2baead661bbb384
    Additional information about the problem
    Memory Card ID: 3b5478c4c621e409a35484885ca4f020 (1392883905969057824)
    Windows Explorer
    Parou de responder e foi fechado
    ‎25/‎08/‎2018 04:40
    Relatório enviado
    Um problema fez com que esse programa parasse de interagir com o Windows.
    Caminho do Aplicativo com Falha:    C:\Windows\explorer.exe
    Assinatura do problema
    Nome de Evento de Problema:    AppHangB1
    Nome do aplicativo:    explorer.exe
    Versão do Aplicativo:    10.0.17744.1001
    Carimbo de Data/Hora do Aplicativo:    a9941960
    Assinatura com Falha:    5f18
    Tipo com Falha:    33554432
    Versão do sistema operacional:    10.0.17744.
    Identificação da Localidade:    1046
    Assinatura Adicional com Falha 1:    5f1837b6cbae1fa176fad2fadb6e869d
    Assinatura Adicional com Falha 2:    8409
    Assinatura Adicional com Falha 3:    84098ad5a302c6f9b2baead661bbb384
    Assinatura Adicional com Falha 4:    5f18
    Assinatura Adicional com Falha 5:    5f1837b6cbae1fa176fad2fadb6e869d
    Assinatura Adicional com Falha 6:    8409
    Assinatura Adicional com Falha 7:    84098ad5a302c6f9b2baead661bbb384
    Informações adicionais sobre o problema
    ID de Compartimento de Memória:    3b5478c4c621e409a35484885ca4f020 (1392883905969057824)
    and here is what it shows/what it let me create when the "New" tab loads (note: it takes too long to load, and if i smash the click button explorer crashes)

      My Computer

  2. Posts : 36,325
    Win 10 Pro (21H2) (2nd PC is 21H2)

    Hi, clearly with such builds you may expect snags. There's no guarantee you will not come across bugs.

    That said, I suppose you could experiment and try removing options from the New menu using tools such as the
    New Menu Editor (free)

    It's simply a matter of clicking a button to add or remove an item.
    Back up before making changes.

    Note that shellexview does not expose all context menu additions. There are other tools such as Shellmenuview, and you may find more using Autoruns.

    Note: the preferred way to post screenshots is to use the Insert Image icon above your post.

    Please note this is an English language site, so if you can provide translations where appropriate, that would be great. Thanks.
      My Computers


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