New
#1
Recovery, your PC needs to be repaired
I received this message on my PC and it says the Boot Configuration Data on the PC is missing or contains errors. File: \boot\BCD, error code: 0xc000014c. It goes on to say I will need to use recovery tools and if I don't have any installation media to contact the manufacturer. How can I fix this or can I fix this without losing all of my data? I assume I will have to operate in safe mode to work any fix and attempt to recover the data, so can I recover my data while in safe mode? I do not have the media discs for the PC and I do not think they would work even if I did since the PC was initially loaded with Windows 7 and was upgraded to 10 about 2 years ago. I was having problems with another of my PCs and learned that because I have upgraded to 10 the drivers, etc. that were initially loaded can no longer be downloaded from the manufacturer so I would not be surprised if that would be the same for the OS now that I am on 10. Is there a way to repair the corruption in the OS (if that is the case) without losing all of the data on the PC? It started with my PC being non-responsive while it was sitting and not in sleep mode. When I could not get it to respond I tried using the task manager but that would not work so I had to power it off. When I powered it back on I got this message.