computer hangs or locks up

  1.    #1

    computer hangs or locks up


    evry since the 1803 my computer hangs or freezes I can move mouse and right click but I can't left click or contro alt delete doesn't help I have to manual hold power button shut down. I tried turning off the hardware accerlation on both firfox and edge but didn't help can someone please help with this
      My ComputerSystem Spec

  2.    #2

    Welcome to the forum. One thing to do is run a full disk check forced shut down tends to corrupt the file system which in turn causes more hangs. Check event logs to see if there is anything there saying what the problem is
      My ComputerSystem Spec

  3.    #3

    Also, from my personal experience on 2 different pc's.
    If you're using the Microsoft Store version of the Instagram app, it will cause freezeups anytime it's open or if you're letting it run in the background.
    To check what background apps are running go to Settings>Privacy>Background Apps.
      My ComputerSystem Spec

  4.    #4

    in the event vewier on the days it hangs I get error nvraid I have a dell xps 630i I don't know if that helps. I also put the same problem in radeon forums cause I have a r9 200 series
      My ComputerSystem Spec

  5.    #5

    Did you ever do a complete clean install of 1803?
    It may be worth doing.
    Also, you could have some sort of software bug. Where the software worked with previous versions of Windows 10 , but not Windows 10 1803.
    Also. have you ever checked for newer UEFI from your pc manufacturer for Meltdown/Spectre fixes?
    Also, have you installed the various Meltdown/Spectre fixes that Microsoft rolled out?
    A lot of times from my experience they're only available in Microsoft's Update Catalog, whereas they're not always available in Windows Update.
    The current and only one that works with Windows 10 1803 is KB4100347.
    Also, for the newest Intel cpu bug that was just announced recently, Microsoft patched it for Windows on 08/14/2018 during the monthly Patch Tuesday updates.
    For the other update I listed above make sure you save it on your pc or a flash drive, etc, in case you ever do another clean Windows 10 install and immediately re-install that update.
      My ComputerSystem Spec

  6.    #6

    here one of the errors from event viwer dont know if it will help


    Log Name: System
    Source: nvraid
    Date: 8/18/2018 12:52:42 PM
    Event ID: 11
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Mike-PC
    Description:
    The description for Event ID 11 from source nvraid cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:


    The message resource is present but the message was not found in the message table

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="nvraid" />
    <EventID Qualifiers="49156">11</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-08-18T16:52:42.093380200Z" />
    <EventRecordID>7619</EventRecordID>
    <Channel>System</Channel>
    <Computer>Mike-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Binary>0F04800001000000000000000B0004C00301000000000000000000000000000000000000000000003A0000000000 0000FFFFFFFF060000005800000000000000FF20061248010000FF0000000000000040A3D4340381FFFF80B3D4340381FFFF 000000000000000000000000000000000000000000000000000000000000000012010000FF00000000000000000000000000 00000000000000000000000000000000000000000000</Binary>
    </EventData>
    </Event>
      My ComputerSystem Spec


  7.    #7

    I don't want to be a nuisance but I have one more question that I hope someone will help with I can play world of Warcraft without any problems but when I use edge or firefox is when I have the freezes or lock ups. I tried doing the stuff others has replied with but didn't fix problem so iam hopeing someone can at least give me some kind of help
      My ComputerSystem Spec


 

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