Windows stuck in bootloader when caddy is installed

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  1. Posts : 36
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       #31

    das10 said: View Post
    This shot from one of the HP support pages shows the UEFI boot order, but don't know if OP's boot order shows it as cd/dvd or as a hard drive as he has installed.

    Attachment 199166

    Also, do you think enabling that first option about setting POST Hotkey Delay and using it at boot might give the OP more options at Boot time. Also, might it be worth him making Notes of all his BIOS settings, Resetting it and then rentering all settings from his Notes ( Of course making sure to set the OS Boot Manager as priority No 1 and disabling CD Boot and disabling Legacy Support ) ?
    These settigns are the same as my BIOS. I have disabled Legacy Boot and enabled Secure Boot. But the PC still stucks at bootloader.
      My ComputerSystem Spec


  2. Posts : 26,439
    windows 10 professional version 1607 build 14393.969 64 bit
       #32

    Run the HD tune and chkdsk on the SSD.
    Once these have completed you can see if these can be ran on the second drive.
      My ComputerSystem Spec

  3.    #33

    Also for your future reference with regard to setting up your BIOS, next time you are in Windows, check whether you have definetively set up Windows in UEFI OR LEGACY.

    Check if Windows 10 is using UEFI or Legacy BIOS
      My ComputerSystem Spec


  4. Posts : 36
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       #34

    das10 said: View Post
    Also for your future reference with regard to setting up your BIOS, next time you are in Windows, check whether you have definetively set up Windows in UEFI OR LEGACY.

    Check if Windows 10 is using UEFI or Legacy BIOS
    Click image for larger version. 

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ID:	199273

    It's UEFI.
      My ComputerSystem Spec

  5.    #35

    att: hassanyf
    1:Have you run zbook's instructions as per post #32 ?
    2:Also, I think you are confusing Secure Boot with UEFI when you say "I have disabled Legacy Boot and enabled Secure Boot. But the PC still stucks at bootloader ". UEFI mode Windows setup shouldn't be run in Legacy mode.

    att: zbook

    Is it possible for a UEFI installed Windows to get damaged after it has been booted in Legacy mode in error ?
      My ComputerSystem Spec


  6. Posts : 36
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       #36

    zbook said: View Post
    1) There were multiple events displayed about possible drive problems.
    There were multiple abnormal shutdowns and multiple startup repairs.

    2) The Windows version/build:
    Code:
             Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release_svc_escrow.180502-1908)
    3) Were there Windows upgrade failures with error messages and codes? Or was the upgrade postponed? If it was postponed which methods/settings were used?

    4) Run HD Tune (free edition)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health (SMART)
    b) Benchmark
    c) Full error scan

    5) Open administrative command prompt and type or copy and paste:
    chkdsk /r /v
    This may take many hours so plan to run overnight

    C:\WINDOWS\system32>chkdsk /r /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot

    6) Use the txt and images in this thread to find the chkdsk report in the event viewer > copy and paste > notepad > post a one drive or drop box share link into the thread
    Read Chkdsk Log in Event Viewer in Windows 10

    7) The BIOS: Version/Date Insyde F.20, 2/23/2016
    Upgrade the BIOS: F.20 > F.27 Rev.A
    Access Denied

    8) Run the HP support assistant to find and update drivers:
    Access Denied

    9) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

    10) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
    b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread

    Code:
    Event[1471]:
      Log Name: System
      Source: Microsoft-Windows-Ntfs
      Date: 2018-08-11T13:20:17.268
      Event ID: 98
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-DA5FOIJ
      Description: 
    Volume D: (\Device\HarddiskVolume5) requires an Online Scan.  An Online Scan will automatically run as part of the next scheduled maintenance task.  Alternatively you may run "CHKDSK /SCAN" locally via the command line, or run "REPAIR-VOLUME <drive:> -SCAN" locally or remotely via PowerShell.
    Code:
    Event[1764]:
      Log Name: System
      Source: Disk
      Date: 2018-08-11T16:35:25.295
      Event ID: 153
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-DA5FOIJ
      Description: 
    The IO operation at logical block address 0x36f0 for Disk 1 (PDO name: \Device\0000007b) was retried.
    Code:
    Event[1763]:
      Log Name: System
      Source: storahci
      Date: 2018-08-11T16:35:25.295
      Event ID: 129
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-DA5FOIJ
      Description: 
    Reset to device, \Device\RaidPort0, was issued.
    1. Multiple shutdowns due to pressing power button because it was stuck at bootloader.
    2. Windows 10 Pro 64-bit
    3. No windows update failures.
    4.
    a. Click image for larger version. 

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ID:	199286Click image for larger version. 

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Views:	0 
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ID:	199287
    b. Click image for larger version. 

Name:	benchmark.png 
Views:	0 
Size:	57.8 KB 
ID:	199288
    c. Click image for larger version. 

Name:	error scan.png 
Views:	0 
Size:	32.9 KB 
ID:	199289

    5/6. Attached a chkdsk.txt file.

    7. Click image for larger version. 

Name:	bios update.png 
Views:	13 
Size:	20.0 KB 
ID:	199291

    8. Already up-to-date.

    9. Click image for larger version. 

Name:	ccleaner.png 
Views:	0 
Size:	38.4 KB 
ID:	199292

    10. Didn't get this point. Can you explain again, please?
    Windows stuck in bootloader when caddy is installed Attached Files
      My ComputerSystem Spec



  7. Posts : 36
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       #37

    das10 said: View Post
    att: hassanyf
    1:Have you run zbook's instructions as per post #32 ?
    2:Also, I think you are confusing Secure Boot with UEFI when you say "I have disabled Legacy Boot and enabled Secure Boot. But the PC still stucks at bootloader ". UEFI mode Windows setup shouldn't be run in Legacy mode.

    att: zbook

    Is it possible for a UEFI installed Windows to get damaged after it has been booted in Legacy mode in error ?
    1. Please see Post #36.
    2. What do you suggest? Keep legacy mode disabled or enabled? I don't remember installing Windows in UEFI or Legacy.
      My ComputerSystem Spec

  8.    #38

    Await input from zbook.
      My ComputerSystem Spec


  9. Posts : 36
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       #39

    das10 said: View Post
    Await input from zbook.
    There is no CD/DVD drive. I removed the DVD drive and replaced it with my caddy. So I guess it should be kept disabled. UEFI is enabled and Legacy is disabled in my BIOS. And yes, UEFI boot order is OS Boot Manager.

    Before I installed my SSD, I had another 320GB HITACHI HDD installed in my caddy and it worked perfectly. Ever since I installed a new SSD with a fresh install of Windows 10, this problem occurred.
      My ComputerSystem Spec

  10. Caledon Ken's Avatar
    Posts : 15,250
    Windows 10 Pro x64 Build 1809
       #40

    Maybe I'm stating what has already been stated.

    In the screen shots where it shows what Windows is booting it says UEFI but the disk is legacy. Look at post #26. There is no EFI partition. I stand to be corrected, again, but I believe you must have and EFI partition.

    Try setting to legacy in BIOS and then repeat steps to see what Windows thinks.

    and someone ( or everyone) set me straight on the need for an EFI partition.
      My ComputerSystem Spec


 
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