Windows cant load after program from site opened


  1. Posts : 4
    Windows
       #1

    Windows cant load after program from site opened


    I had a problem with my start menu, I couldnt unpin programs from it. I found a solution on this site ,which is to run this program -

    Reset Start Layout in Windows 10 | Windows 10 Tutorials

    10 mins later I restarted my pc, and its cant loud windows. Nothing can get it running i tryed all the options on the tableshoot menu, i know its a dumb mistake to downloud programs from places you dont know, but the forums seemed genuine. Is there a way to fix this? Please help me.
      My Computer


  2. Posts : 68,673
    64-bit Windows 11 Pro for Workstations
       #2

    Hello, and welcome to Ten Forums.

    Were you having any other issues?

    The .reg file from the tutorial you linked to would not be able to cause the issue you are describing since it only deletes the registry key below that automatically gets recreated the next time you sign in for a new Start layout.

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\CloudStore\Store\Cache\DefaultAccount

      My Computers


  3. Posts : 31,479
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #3

    Welcome to TenForums @WhywouUdoit

    i know its a dumb mistake to downloud programs from places you dont know, but the forums seemed genuine.
    That is one of @Brink's tutorials from this site. They have been thoroughly tested and are usually reliable. I've just tested that one in Windows 10 version 1803, the latest build 17134.191. It works as described and I have restarted several time since applying it.

    It would appear something else unconnected with the tutorial has broken your system. What exactly do you see when you restart, any error messages? What are they?
      My Computers


  4. Posts : 4
    Windows
    Thread Starter
       #4

    I get a blue screen, i cant add image from my phone so I found the screen by writing “windows startup blue screen” on google images and its like the second result (from lifewire), only that i have only the shutdown option and trubleshoot option. I tried all repair options on there with no sucsses. Havent downlouded any program aside from that for the last month and a half.
      My Computer


  5. Posts : 68,673
    64-bit Windows 11 Pro for Workstations
       #5

    Please post back with the exact error message the BSOD gives you to help ID what the issue may be.
      My Computers


  6. Posts : 4
    Windows
    Thread Starter
       #6

    I dont get the BSOD, i get a startup screen, like the one I said above.
      My Computer


  7. Posts : 68,673
    64-bit Windows 11 Pro for Workstations
       #7

    Can you post a link to the image so we can know what you're seeing?
      My Computers


  8. Posts : 4
    Windows
    Thread Starter
       #8

    Screenshots: The Windows 8 Reset your PC feature - TechRepublic

    Like the image on the top of the page, only without the continue option. I hope you will be able to help.
      My Computer


  9. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    1) Please update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums | Windows 10 Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)


    2) One link displayed windows 10 and another Windows 8. The information is also missing from the "My Computer" section.
    Which windows version and build?


    3) Which troubleshooting options had been tried and what were the results?

    4) Create a bootable windows 10 iso:
    Download Windows 10

    5) What is the status of the files on the computer?
    a) are the important files backed up?
    b) had you made a backup image?
    c) if you needed to perform a clean install would you be able to?

    6) How old is computer?
    a) Which parts were replaced?
    b) When was the last time there were drive and other hardware checks?

    7) How many users are there on the computer?
    a) What happened if you attempted to log on with a different user?
      My Computer


  10. Posts : 68,673
    64-bit Windows 11 Pro for Workstations
       #10

    Just checking in with you @WhywouUdoit to see how it's going.
      My Computers


 

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