Windows 10: Upgrade 1709 to 1803: my computer "gradually" freezes randomly.

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  1. Posts : 19,352
    windows 10 professional version 1607 build 14393.969 64 bit
       1 Week Ago #31

    The DM log collector collects many fewer logs.

    It's used by everyone on Windows 7, 8, and 10 forums.

    In the future the BETA log collector should replace it but the DM can still be used.
      My ComputerSystem Spec

  2.    1 Week Ago #32

    zbook said: View Post
    The DM log collector collects many fewer logs.

    It's used by everyone on Windows 7, 8, and 10 forums.

    In the future the BETA log collector should replace it but the DM can still be used.
    Where can I find that?
      My ComputerSystem Spec


  3. Posts : 19,352
    windows 10 professional version 1607 build 14393.969 64 bit
       1 Week Ago #33

    This link for Ten Forums BSOD forum has both the DM and BETA log collectors:

    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec


  4. Posts : 8,965
    Windows 10 Pro x64 Build 1803
       1 Week Ago #34

    Hi Kees

    Know you are busy but when you get back to V1803 maybe try the Clean Boot process to control what apps are running so you can find trouble maker.

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

    Strange the first time it held for 6 day and the next time an hour. Can you think of the app you started when it only lasted a hour?

    Do you have a lot of apps that the run of the mill users would not have. Maybe contacting vendors and outright asking about their support levels could weed the troublesome one out and you don't even have to have 1803 running to do this.
      My ComputerSystem Spec

  5.    1 Week Ago #35

    I was thinking about something.
    I read that the drivers for Fermi based GPU's no longer is supported by NVidia, since spring 2018.
    My GT630 is such a thing; so that must be the reason there are not newer drivers then dec 17.

    My assumption now is, that there could be an issue that is not being corrected, for no newer drivers will install for this card.

    Anyone has an opinion to that ?

    Regards

    Kees
      My ComputerSystem Spec


  6. Posts : 8,965
    Windows 10 Pro x64 Build 1803
       1 Week Ago #36

    Anything is possible but your device was working in 1709.

    There could be a conflict between drivers as well.

    Did you go to 1803 and did you try the clean boot to rule out software conflicts.

    At some point the goal has to be ruling out possibilities.

    Been a while but I thought you said it worked fro a while on the old drivers. Is that correct?
      My ComputerSystem Spec

  7.    1 Week Ago #37

    Caledon Ken said: View Post
    Anything is possible but your device was working in 1709.

    There could be a conflict between drivers as well.

    Did you go to 1803 and did you try the clean boot to rule out software conflicts.

    At some point the goal has to be ruling out possibilities.

    Been a while but I thought you said it worked fro a while on the old drivers. Is that correct?
    Yes, it worked 6 days without problems. Today I got it 2 times in an hour, while it ran ok for 2 days....

    My guess is really that something has changed in 1803 that causes it. And the drivers aren't compatible anymore.
    I see a lot of complains with 1803 that are solved with a video-driver of any kind.

    Another problem for ruling out is, that when I do a clean boot, it will probably good for probably 6 days; then I could decide to boot a full version, and we could go back to square one again.
    So that's a dilemma, because a lot of my software won't work with a clean boot (for I need some programs that are started there)
    I am a HAM radio so have some extra (rare) services etc that must run.
    I could try another videocard.
    What do you think ?
      My ComputerSystem Spec


  8. Posts : 8,965
    Windows 10 Pro x64 Build 1803
       1 Week Ago #38

    How old is your card?

    That is a lot of money for what might be a maybe.

    Before I spent hard dollars on new card I think i would audit software. You mentioned Ham radio services. Are they part of a software package and is it listed as supported under V1803.

    There is a difference between support and runs.

    I would look at everything you run and determine its support level.
      My ComputerSystem Spec

  9.    1 Week Ago #39

    Caledon Ken said: View Post
    How old is your card?

    That is a lot of money for what might be a maybe.

    Before I spent hard dollars on new card I think i would audit software. You mentioned Ham radio services. Are they part of a software package and is it listed as supported under V1803.

    There is a difference between support and runs.

    I would look at everything you run and determine its support level.
    Hi Ken,

    Thanks for sticking with me on this

    The videocard is 5 years old; well I purchased it new in august 2013. The launch of it was more than 6 years ago.
    It's an Asus GT630.
    But last night something popped up (shame it didn't earlier, but hey...I'm 61 )
    The proc and MB have also the possibility of a built-in Graphics Card !

    So that's the first I am going to try. I can do the same things with a GPU that's less for a while.

    My steps now:
    + disable or remove the NVidia card
    + remove the NVidia drivers complete with uninstall and DDU
    + enable the HD4600 built-in.
    + let the drivers roll in

    See what happens.

    When it recurs, then I'm convinced it's not the videocard and reverse the situation and concentrate on the software side.
    When it doesn't (for an extended period), I could try another card if I still need one; I never tried the built-in video.
    Maybe I am satisfied enough with the buit-in one (that would a joke by the way).

    The HAM software is often some obscure stuff, but that will be the next step

    Regards,

    Kees
      My ComputerSystem Spec

  10.    6 Days Ago #40

    kvenl said: View Post
    Hi Ken,

    Thanks for sticking with me on this

    The videocard is 5 years old; well I purchased it new in august 2013. The launch of it was more than 6 years ago.
    It's an Asus GT630.
    But last night something popped up (shame it didn't earlier, but hey...I'm 61 )
    The proc and MB have also the possibility of a built-in Graphics Card !

    So that's the first I am going to try. I can do the same things with a GPU that's less for a while.
    My steps now:
    + disable or remove the NVidia card
    + remove the NVidia drivers complete with uninstall and DDU
    + enable the HD4600 built-in.
    + let the drivers roll in
    See what happens.
    When it recurs, then I'm convinced it's not the videocard and reverse the situation and concentrate on the software side.
    When it doesn't (for an extended period), I could try another card if I still need one; I never tried the built-in video.
    Maybe I am satisfied enough with the buit-in one (that would a joke by the way).
    The HAM software is often some obscure stuff, but that will be the next step
    Regards,
    Kees
    What is the HAM software? Did you check at their website? You’re doing very well since you open the thread. Not sure if I understand that the Intel built-in HD graphics works when NVDIA is disable?

    Take care,
      My ComputerSystem Spec


 
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