Can't Boot into BIOS Solved

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  1. Posts : 40
    Windows 10
    Thread Starter
       #41

    Interesting...in the initial MSI thread that AndreTen referenced, the guy having the troubles said he couldn't get the BIOS to show up when he had monitors connected to the HDMI or Displayport, but had to use the DVI port.

    I have 3 monitors connected to my GTX-1070, one in DVI, one in HDMI, and one in Displayport.

    I wonder if that's an issue.....
      My ComputerSystem Spec


  2. Posts : 27,212
    windows 10 professional version 1607 build 14393.969 64 bit
       #42

    Please run the BETA log collector and post a zip into the thread for troubleshooting.
    The link is on the bottom of this web page:
    BSOD - Posting Instructions - Windows 10 Forums

    Use the text and images in this thread in case there are problems running the BETA log collector: (post #5)
    DM Log tool problem Solved - Windows 10 Forums
      My ComputerSystem Spec

  3. AndreTen's Avatar
    Posts : 18,156
    Windows 10 (Pro and Insider Pro)
       #43

    ebergerly said: View Post
    Interesting...in the initial MSI thread that AndreTen referenced, the guy having the troubles said he couldn't get the BIOS to show up when he had monitors connected to the HDMI or Displayport, but had to use the DVI port.

    I have 3 monitors connected to my GTX-1070, one in DVI, one in HDMI, and one in Displayport.

    I wonder if that's an issue.....
    That would be quick to check...
      My ComputersSystem Spec


  4. Posts : 40
    Windows 10
    Thread Starter
       #44

    Yeah, I gave it a shot by disconnecting the two monitors and just leaving the DVI, then shutdown and restart while hitting DEL, but still no luck.

    I'm starting to feel like I may be creating more harm than good. Maybe this is one of those cases where it's best to leave "well enough" alone. Everything works fine except for getting into BIOS, which I dont' really need anyway.
      My ComputerSystem Spec


  5. Posts : 37
    win 7
       #45

    My Z370 (Intel) MSI Pro Carbon has a JBAT1 Jumper in the center of the board to reset the bios to defaults by shorting the posts for 10 seconds. I see post #20 made that suggestion but I do not see that you tried it (apologize if I missed it)?

    If I wanted back into my bios for any reason I'd do that quick jumper reset and do so with only one monitor plugged into the DVI port (only a very basic video driver controls bios video output).

    I too don't like to fool with something that does not have an issue but when I checked my CPU & MB temps in the bios they were below room temp, an impossibility. When I ran a third party utility Real Temp the temps were normal. A call to MSI indicated they had a bios update that fixed the bios temp readout which was important since the bios generally controls the fans. I The MSI bios update via a simple file on a spare USB drive went as smooth as silk. I believe they discontinued attempting a bios update in WIN 10 via MSI software as being less reliable.

    I'm definitely not suggesting a bios update, just giving a reason that you may want to be able to access it. If you are sure everything is working fine you may want to put off bios access until something does not as we each have our own level of comfort in that regard.
      My ComputerSystem Spec

  6. AndreTen's Avatar
    Posts : 18,156
    Windows 10 (Pro and Insider Pro)
       #46

    ebergerly said: View Post
    Yeah, I gave it a shot by disconnecting the two monitors and just leaving the DVI, then shutdown and restart while hitting DEL, but still no luck.

    I'm starting to feel like I may be creating more harm than good. Maybe this is one of those cases where it's best to leave "well enough" alone. Everything works fine except for getting into BIOS, which I dont' really need anyway.
    You still didn't posted exact model of your motherboard. If it's newer model, there is no Fast boot utility (don't mix it with Windows fast boot or start), but you could update your BIOS via Live update. Could bring you to BIOS settings.

    And what do you think about Repair Windows via inplace upgrade - to fix that errors you have?
      My ComputersSystem Spec



  7. Posts : 40
    Windows 10
    Thread Starter
       #47

    Yeah, I think I posted (and added to "My Computer") that its an X370 Gaming Pro Carbon, which was new last year.

    As far as updating BIOS, it sounds like that's my next step. Though the Live Update you mention has apparently been somewhat discredited by many in favor of a USB stick update. Sounds like it's been causing problems.

    Although I'm real nervous about BIOS updates. They freak me out. My computer will turn into an expensive brick.
      My ComputerSystem Spec

  8. AndreTen's Avatar
    Posts : 18,156
    Windows 10 (Pro and Insider Pro)
       #48

    ebergerly said: View Post
    Yeah, I think I posted (and added to "My Computer") that its an X370 Gaming Pro Carbon, which was new last year.

    As far as updating BIOS, it sounds like that's my next step. Though the Live Update you mention has apparently been somewhat discredited by many in favor of a USB stick update. Sounds like it's been causing problems.

    Although I'm real nervous about BIOS updates. They freak me out. My computer will turn into an expensive brick.
    good decision to make it with USB stick. Assuming USB stick is working fine. Never have a problem with updating BIOS before (knock on wood)
      My ComputersSystem Spec

  9. Clintlgm's Avatar
    Posts : 969
    Win 10 pro Upgraded from 8.1
       #49

    AndreTen said: View Post
    good decision to make it with USB stick. Assuming USB stick is working fine. Never have a problem with updating BIOS before (knock on wood)
    most if not all the BIOS failures have been with windows based updates, I've never seen a failure using the BIOS update feature in the BIOS itself. Another trick i have learned also is to download the BIOS update as a .zip and then extract the .zip file directly to USB thumb drive, I always either use a new thumb drive or a freshly formatted fat. Like as was mention BIOS update can and do brick notebooks especial but desktop too. It's just that desktops are so much easier to fix than Notebooks so I take every precaution I can think of to prevent a failure.
      My ComputersSystem Spec

  10. cereberus's Avatar
    Posts : 10,974
    Windows10
       #50

    OP - have you removed the CMOS battery for a while as that is sometimes the only way to get to bios as I said earlier?

    Note:- some devices no longer have a removable CMOS battery now which makes life trickier.
      My ComputerSystem Spec


 
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