Looking for Win 10 workaround help

All,

Computer shop here! Customer brought in a Win 10 gaming box. We have a 20 page book on howto work around issues that block you from fixing a PC. This box is so infected, external peek into the drive gave "Unsafe Windows drive". Login to the box gives total freeze-up without even a cursor.

Login from flash, we normally can bypass the user at bootup with:

rename c:\windows\system32\osk.exe to osk.old ,
then copy cmd.exe to osk.exe,
then reboot and hit the osk icon getting cmd window,
The issue the net user command to create a new admin user and login from there.

but all on this machine produce "access not granted" errors. Tried all the other processes in our "Book of Tricks" no success!

I'm aware, I used to own it back in floppy/CD days, of a hack (would be bootable flash now) that basically does the same thing from flash that the osk rename process does, but allows you to boot as admin and create the new admin user directly.

I'm not finding that in searches, so would appreciate links to where I can download it.

Only other option is a new install, but that will destroy all games and user data. Customer bringing this in does not want a fresh install. Cannot backup as I told you the error I'm getting mounting this drive externally.

All help advise appreciated!

Cheers!

TBNK

Enable or Disable Elevated Administrator account in Windows 10 | Windows 10 Tutorials

Option 5

NavyLCDR said:

Enable or Disable Elevated Administrator account in Windows 10 | Windows 10 Tutorials

Option 5

Guessing I was not clear enough, I do not get a normal login, so this procedure will not work.

Normal login the computer completely locks up (as in totally freezes) and there isn't even a cursor to go select anything.

I have to be able to create a new clean administrator account to even begin to address this machines issues!

Cheers!

TBNK

See what happens with bootable Ubuntu/Linux flash drive:
Create a bootable USB stick on Windows | Ubuntu tutorials
DataRecovery - Community Help Wiki
Recover Data Like a Forensics Expert Using an Ubuntu Live CD

I just booted my computer from Kyhi's Recovery Tools USB flash drive:
Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

I then opened a command prompt, and started tutorial Option 5 at step 2:
Enable or Disable Elevated Administrator account in Windows 10 | Windows 10 Tutorials

My Windows 10 was drive C: after booting into Kyhi's Recovery tools.

Rebooted the computer into my normal Windows 10 installation on my SSD, and sure enough, Administrator was enable with no password on it. No need to even try to get the computer to reboot into the advanced recovery environment.

According to the tutorial, even a standard Windows 10 installation USB flash drive would accomplish the same thing.

All,

Actually figured this out on my own, but thanks for all the help!

Cheers!

TBNK