Windows 10 crashing on Lenovo Ideapad Y510p, please help!

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  1. Posts : 7
    Windows 10
       #1

    Windows 10 crashing on Lenovo Ideapad Y510p, please help!


    Hey guys,

    I installed Windows 10 on the 29th and have been mostly happy except for one major issue: when I leave my laptop alone for about 10-20 minutes, the OS completely locks up and all I can do is hold down the power button and force it to shut down. For those of you who don't know, the Ideapad Y510p is equipped with a Nvidia GeForce GT 750M graphics card, and I have read about a conflict between Windows Update and the GeForce experience program. I've tried to change the settings so that it runs only on the integrated Intel graphics but unless I did something wrong, that hasn't worked either. I've checked Windows Update and GeForce experience and both programs as well as the drivers are all up to date. I'm at my wits end and am seriously contemplating downgrading to 8.1 where I never had this problem. Any responses are greatly appreciated!

    Thanks.
      My Computer

  2.    #2

    I would check on the Nvidia forums to look for a solution. I'm sure you are not the only one with this.

    Edit: I looked for you , here is a link: https://forums.geforce.com/default/b...00-600-series/
      My Computer

  3. John 70834's Avatar
    Posts : 16
    Windows 10 64bit Home
       #3

    henrodstone said:
    Hey guys,

    I installed Windows 10 on the 29th and have been mostly happy except for one major issue: when I leave my laptop alone for about 10-20 minutes, the OS completely locks up and all I can do is hold down the power button and force it to shut down. For those of you who don't know, the Ideapad Y510p is equipped with a Nvidia GeForce GT 750M graphics card, and I have read about a conflict between Windows Update and the GeForce experience program. I've tried to change the settings so that it runs only on the integrated Intel graphics but unless I did something wrong, that hasn't worked either. I've checked Windows Update and GeForce experience and both programs as well as the drivers are all up to date. I'm at my wits end and am seriously contemplating downgrading to 8.1 where I never had this problem. Any responses are greatly appreciated!

    Thanks.
    I have a Y510P. Had no problems so far w/ Win 10 64bit Home. I did a clean Win 10 install upgrade (didn't want any issues to migrate from my Win7). I have dual NVIDIA GeForce GT 755Ms (not 750). Drivers are up-to-date. System info (using HWiNFO64) as follows:

    Computer: LENOVO Lenovo IdeaPad Y510P
    CPU: Intel Core i7-4700MQ (Haswell-MB, C0)
    2400 MHz (24.00x100.0) @ 3196 MHz (32.00x99.9)
    Motherboard: LENOVO VIQY0Y1
    Chipset: Intel HM86 (Lynx Point)
    Memory: 16384 MBytes @ 799 MHz, 11.0-11-11-28
    - 8192 MB PC12800 DDR3 SDRAM - SK Hynix HMT41GS6AFR8A-PB
    - 8192 MB PC12800 DDR3 SDRAM - SK Hynix HMT41GS6AFR8A-PB
    Graphics: NVIDIA GeForce GT 755M [Lenovo]
    NVIDIA GeForce GT 755M, 2048 MB GDDR5 SDRAM
    Graphics: NVIDIA GeForce GT 755M [Lenovo]
    NVIDIA GeForce GT 755M, 2048 MB GDDR5 SDRAM
    Drive: Samsung SSD 840 EVO 1TB, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
    Sound: Intel Lynx Point PCH - High Definition Audio Controller [C2]
    Sound: NVIDIA GK107 - High Definition Audio Controller
    Network: Qualcomm/Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller
    Network: Intel Wireless-N 7260 BGN 2x2 HMC WiFi Adapter
    OS: Microsoft Windows 10 Build 10240

    I don't have a solution for you, but maybe knowing my config will help.
      My Computer


  4. Posts : 7
    Windows 10
    Thread Starter
       #4

    John 70834 said:
    I have a Y510P. Had no problems so far w/ Win 10 64bit Home. I did a clean Win 10 install upgrade (didn't want any issues to migrate from my Win7). I have dual NVIDIA GeForce GT 755Ms (not 750). Drivers are up-to-date. System info (using HWiNFO64) as follows:

    Computer: LENOVO Lenovo IdeaPad Y510P
    CPU: Intel Core i7-4700MQ (Haswell-MB, C0)
    2400 MHz (24.00x100.0) @ 3196 MHz (32.00x99.9)
    Motherboard: LENOVO VIQY0Y1
    Chipset: Intel HM86 (Lynx Point)
    Memory: 16384 MBytes @ 799 MHz, 11.0-11-11-28
    - 8192 MB PC12800 DDR3 SDRAM - SK Hynix HMT41GS6AFR8A-PB
    - 8192 MB PC12800 DDR3 SDRAM - SK Hynix HMT41GS6AFR8A-PB
    Graphics: NVIDIA GeForce GT 755M [Lenovo]
    NVIDIA GeForce GT 755M, 2048 MB GDDR5 SDRAM
    Graphics: NVIDIA GeForce GT 755M [Lenovo]
    NVIDIA GeForce GT 755M, 2048 MB GDDR5 SDRAM
    Drive: Samsung SSD 840 EVO 1TB, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
    Sound: Intel Lynx Point PCH - High Definition Audio Controller [C2]
    Sound: NVIDIA GK107 - High Definition Audio Controller
    Network: Qualcomm/Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller
    Network: Intel Wireless-N 7260 BGN 2x2 HMC WiFi Adapter
    OS: Microsoft Windows 10 Build 10240

    I don't have a solution for you, but maybe knowing my config will help.
    Besides the graphics cards, it looks virtually identical to mine, though I have Realtek HD Audio, 8GB of RAM, and a 1TB HDD + 24GB SSD. I installed Windows 10 via Windows Update on 8.1 . I just restarted it and it seems to be running pretty smoothly, I'll let you guys know if it does it again.
      My Computer


  5. Posts : 7
    Windows 10
    Thread Starter
       #5

    Just happened again, left it alone for longer than 15 minutes, tried to open Mozilla, completely froze up and had to force it to shut down. Suspecting it might be a problem with Windows Explorer.
      My Computer

  6.    #6

    henrodstone said:
    Just happened again, left it alone for longer than 15 minutes, tried to open Mozilla, completely froze up and had to force it to shut down. Suspecting it might be a problem with Windows Explorer.
    Was FF frozen ?

    I'm having a problem with FF freezing.
      My Computer



  7. Posts : 7
    Windows 10
    Thread Starter
       #7

    COMPUTIAC said:
    Was FF frozen ?

    I'm having a problem with FF freezing.
    I haven't been playing any games since I installed it, just clicked the Reset PC button which reinstalls it but eliminates my chances of downgrading to 8.1, at least for free. Wish me luck!
      My Computer

  8.    #8

    henrodstone said:
    I haven't been playing any games since I installed it, just clicked the Reset PC button which reinstalls it but eliminates my chances of downgrading to 8.1, at least for free. Wish me luck!
    Sorry but, I was not talking about playing a game.

    I was asking about Firefox browser , if it was freezing on you. You stated in post # 5, that you tried to open Mozilla and it froze completely.

    To you is this Firefox browser or something else ?
      My Computer


  9. Posts : 7
    Windows 10
    Thread Starter
       #9

    Yes, Mozilla Firefox is my default browser.
      My Computer

  10. You's Avatar
    You
    Posts : 613
    Windows 10 Enterprise x64 (build 10586)
       #10

    Maybe you should disable hardware acceleration in Firefox (uses dedicated graphics card to enhance browser performance): How to Disable Hardware Acceleration (GPU Rendering) in Mozilla Firefox - AskVG
      My Computer


 

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