1. Joined : Jun 2015
    Posts : 16
    Windows 10
       01 Aug 2015 #1

    Help! Windows 10 won't boot ('system thread exception not handled')


    Upgraded to Win 10 from 8.1 recently and it was working fine. This morning when I tried to boot it won't. Stays stuck in a 'your PC ran into a problem' loop and shows a 'system thread exception not handled' error.

    I hadn't got a chance to create a recovery disk (the Internet tells me I need this to be able restore without losing my files and data).

    I have a Win 7 laptop which I'm typing this on but which hasn't received its Win 10 update so that I can create a recovery disk on it.

    Help!
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Posts : 1
    Windows 10 Home Premium 64 bit
       02 Aug 2015 #2

    TomStrong said: View Post
    Upgraded to Win 10 from 8.1 recently and it was working fine. This morning when I tried to boot it won't. Stays stuck in a 'your PC ran into a problem' loop and shows a 'system thread exception not handled' error.

    I hadn't got a chance to create a recovery disk (the Internet tells me I need this to be able restore without losing my files and data).

    I have a Win 7 laptop which I'm typing this on but which hasn't received its Win 10 update so that I can create a recovery disk on it.

    Help!
    I am in the same boat. I stupidly didnt create a boot usb or disk. Chose to upgrade using the media tool. I am now in the same blue screen of death loop. I then created a windows 10 64bit boot usb on another computer. I have made that the priority boot option in the bios but still stuck in the same loop..help!
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 3
    Windows 10
       07 Aug 2015 #3

    BigNickUK said: View Post
    I am in the same boat. I stupidly didnt create a boot usb or disk. Chose to upgrade using the media tool. I am now in the same blue screen of death loop. I then created a windows 10 64bit boot usb on another computer. I have made that the priority boot option in the bios but still stuck in the same loop..help!
    I have the same problem ...
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 3
    windows 10 home
       14 Aug 2015 #4

    qbass said: View Post
    I have the same problem ...
    I am in the same except I do have another laptop, a Dell Inspiron, with windows 10 installed and working fine (so far). The problem laptop is a 4 year old HP. Can I create a recovery USB/DVD from the Dell to try and boot the HP laptop?
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 3
    windows 10 home
       15 Aug 2015 #5

    aardsoft said: View Post
    I am in the same except I do have another laptop, a Dell Inspiron, with windows 10 installed and working fine (so far). The problem laptop is a 4 year old HP. Can I create a recovery USB/DVD from the Dell to try and boot the HP laptop?
    Update
    I managed to make a recovery disk from my Dell Inspiron. Using this to try and boot the HP/Compaq laptop I get the 'Press any key to boot from DVD' I do this and the drive whirrs and I get a windows logo on screen. It stays like that with the drive whirring away for about 2 minutes then I can see the little animated loading gif start to work. It gets halfway and then I get BSOD. System Thread Exception not handled. This laptop was working fine until the automatic update earlier in the week. Now I have a bricked laptop. Thanks Microsoft!
      My System SpecsSystem Spec


  6. Joined : Aug 2015
    Posts : 3
    windows 10 home
       18 Aug 2015 #6

    aardsoft said: View Post
    Update
    I managed to make a recovery disk from my Dell Inspiron. Using this to try and boot the HP/Compaq laptop I get the 'Press any key to boot from DVD' I do this and the drive whirrs and I get a windows logo on screen. It stays like that with the drive whirring away for about 2 minutes then I can see the little animated loading gif start to work. It gets halfway and then I get BSOD. System Thread Exception not handled. This laptop was working fine until the automatic update earlier in the week. Now I have a bricked laptop. Thanks Microsoft!
    Update 2
    Managed to speak to Microsoft Tech support. Very helpful but only recourse was to boot using windows 8 media and re-install windows 8. Do a custom install. This wiped my C: drive but left my DATA partition intact. Thankfully all I lost were a few programs that I can re-install. The MS guy said it was a wide issue and they were working on finding the cause.
      My System SpecsSystem Spec


 


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