Windows 10: Bluish screen tint (not BSOD)

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  1.    30 Jun 2018 #1

    Bluish screen tint (not BSOD)


    Greeting fellow Windows 10 users,

    A while ago I used to have a problem - upon finishing playing certain games in full-screen mode and exiting back to windows my screen would acquire a bluish tint and make me sad.

    After searching for quite a while none of the solutions I found worked and I found out that by changing my screen's resolution the colours would go back to normal. Besides, someone has pointed out that it was a known issue and that it would be fixed with the Creator's update in a few month. Some half a year or more later the Creator's update did come out and fixed the bug.

    Then a month ago or so the GDPR update came out and "fixed" the fix. Now whenever I exit certain games, disconnect my USB mouse or sometimes just randomly it acquires the bluish tint. And changing the resolution does not work any longer most of the times. What does work for me is logging out from the session, but it's hardly an ideal solution.

    So does anyone has an idea how to fix it for good or should I just wait the next update and hope they'll fix it again.

    Thanks,
    wref11

    I feel like w10 devs secretly love Unix and make a crappy buggy product on purpose so to encourage more people to try it out
    Last edited by wref11; 30 Jun 2018 at 09:44.
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,670
    Windows 10 Pro x64 Build 1803
       30 Jun 2018 #2

    Hi wref11. Welcome to the TenForums @wref11

    Which version and build of Windows 10 are you using?

    Windows key + R, type winver, enter

    Have you tried updating your graphics driver? (Might also try older driver.)

    Might help other members to respond if they knew more about system and graphics being used.

    System Specs - Fill in at Ten Forums

    If this is desktop I think I would reseat graphics card if using and check power cables. I would also disconnect and reseat graphics cable both ends. Yes I saw this is intermittent and it reoccurred after an update.

    While not a fix it might act as an easier work around to restart graphics

    Windows Key + CRTL + SHIFT + B


    Ken
      My ComputerSystem Spec

  3.    01 Jul 2018 #3

    After looking online and trying to see if i can find what it is that makes things look blue i couldn't find anything that would help me, the blue is off, the red is off, the green is off and i have no idea how to fix it, i on the other hand have tried lots of things to fix it but can never seem to get it just right, after more then 4 hours of trying to turn this or that brightness, contrast, gamma up or down i have failed to fix it and just set everything back to default, I just got Dobby ( The name i gave my laptop ) so i know it mostly isn't anything to do with the screen being bad or so on that i have seen people go on about, But i'm still left with the problem i have, Dobby i just got the other day from walmart and it is a Windows 10 HP 15 Notebook PC, Intel(R) Pentium(R) CPU N3540 @ 2,16GHz, 64-bit operating system, x64-based processor, Intel(R) HD Graphics, Both Dobby and me would love it if we could get his color right, Dobby makes IMVU and other things not look right, Dobby and it's owner needs help, So ever so kindly help me and Dobby fix this.
      My ComputerSystem Spec

  4.    01 Jul 2018 #4

    This can apparently happen on some displays, as discussed in this older TenForums thread: Laptop screen has blue tint. For that particular user, color calibration didn't help (but that's where I'd recommend you start looking for relief). Give us the make and model of your HP laptop and we'll see if we can help you find some useful tools.

    HTH,
    --Ed--
      My ComputersSystem Spec

  5. Caledon Ken's Avatar
    Posts : 10,670
    Windows 10 Pro x64 Build 1803
       01 Jul 2018 #5

    You might also do a screen print and post it here. If the blueish tint is present on the forum Windows is generating, if not its hardware and you should invoke your warranty. Please ensure personal data is not included in screen shot.

    Technology failure rates are high when gear is very new and very old.

    I would also recommend starting a new thread.
      My ComputerSystem Spec

  6.    08 Jul 2018 #6

    Caledon Ken said: View Post
    Hi wref11. Welcome to the TenForums @wref11

    Which version and build of Windows 10 are you using?

    Windows key + R, type winver, enter

    Have you tried updating your graphics driver? (Might also try older driver.)

    Might help other members to respond if they knew more about system and graphics being used.

    System Specs - Fill in at Ten Forums

    If this is desktop I think I would reseat graphics card if using and check power cables. I would also disconnect and reseat graphics cable both ends. Yes I saw this is intermittent and it reoccurred after an update.

    While not a fix it might act as an easier work around to restart graphics

    Windows Key + CRTL + SHIFT + B


    Ken

    Hi Ken,

    Sorry for not responding, it's been a busy week.

    I'm using 1803(build 17134.112).

    I've tried to update the drivers but failed, since the installer wouldn't recognise my card. It seems that my card's hardware ids changed for some reason and adding them manually to the installer's config files manually, as one solution suggested, didn't yield the desired results.

    It's a laptop and I have 2 GPUs. Integrated intel HD 5500 and NVIDIA geforce 820m (the one I wasn't able to update the drivers for).

    Windows Key + CRTL + SHIFT + B doesn't seem to make it better, but it does give it the bluish tint if it wasn't there.

    wref11
      My ComputerSystem Spec

  7. Wynona's Avatar
    Posts : 21,500
    Windows 10 Skip Ahead Preview Build 18219
       08 Jul 2018 #7

    wref11 said: View Post
    Hi Ken,

    Sorry for not responding, it's been a busy week.

    I'm using 1803(build 17134.112).

    I've tried to update the drivers but failed, since the installer wouldn't recognise my card. It seems that my card's hardware ids changed for some reason and adding them manually to the installer's config files manually, as one solution suggested, didn't yield the desired results.

    It's a laptop and I have 2 GPUs. Integrated intel HD 5500 and NVIDIA geforce 820m (the one I wasn't able to update the drivers for).

    Windows Key + CRTL + SHIFT + B doesn't seem to make it better, but it does give it the bluish tint if it wasn't there.

    wref11
    Wref, there's a cumulative update (or two) that should bring your laptop up to 1803 Build 17134.137. Whether it will help with your problem, or not, I'm not sure. I do know that Microsoft recommends we let all updates install. It could be though, that there are newer graphics drivers with the cumulative update.

    Go to Settings>Update & Security>Check for Updates and the update should show up for you.
      My ComputerSystem Spec

  8. Caledon Ken's Avatar
    Posts : 10,670
    Windows 10 Pro x64 Build 1803
       08 Jul 2018 #8

    First I would disable driver updates by Windows, Option 4 this tutorial

    Enable or Disable Driver Updates in Windows Update in Windows 10

    You will also have to check your Nvida software to make sure it does not do updating of drivers.


    I would use DDU to completely remove Nvidia display drivers. Then I would install and older driver for your 820m. Do you know which one you were running. If not pick one around the release of 1709 (september 2017)

    Of course I would perform the remaining updates as Wynona suggested.

    Enable or Disable Driver Updates in Windows Update in Windows 10


    Maybe Ed has more.
      My ComputerSystem Spec

  9.    08 Jul 2018 #9

    I've read about some cases where rolling back to older Nvidia or AMD drivers helps with certain older graphics adapters/chipsets. When you start digging into these kinds of situations, it's a trial-and-error thing: lots of attempts may be needed before the drivers become "just right!"
    HTH,
    --Ed--
      My ComputersSystem Spec

  10.    23 Jul 2018 #10

    Thanks for all your responses and sorry again for taking a while to respond. I've updated the drivers for both nvidia and the integrated card, as well as, installed all the cumulative updates. While the problem does appear to happen less frequently I haven't been using my computer as much lately so it's difficult to tell. Right now I don't really want to spend any more time on this and I'll just hope they'll fix it again with the next big update.

    As already mentioned changing the resolution doesn't do the trick any more most of the times, changing the "size of the text, apps and other items" seems to be more effective and one method that works for sure is logging out.
      My ComputerSystem Spec


 
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