Windows 10: Black Screen of Death

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  1.    30 Jun 2018 #11

    Yes, you need to boot from the USB device so you can attempt repairs. Do you know how to access your BIOS/UEFI?
    --Ed--
      My ComputersSystem Spec

  2.    01 Jul 2018 #12

    Nothing like that shows 😔
      My ComputerSystem Spec

  3.    01 Jul 2018 #13

    Nope. I have tried everything to get something to boot, safe mode, repair mode, anything. Nothing happens except it says the laptop encountered a problem and needs to start in repair mode. Then switches to a screen saying starting repair mode for a split second before it goes black.
      My ComputerSystem Spec

  4.    01 Jul 2018 #14

    Start the computer and when the Aspire logo appears, press the F2 key. Then check the boot sequence and see if USB is listed. If so, move it above the hard drive and save the change. Then try booting from the usb stick.

    Ben
      My ComputerSystem Spec

  5.    01 Jul 2018 #15

    Restart computer and press F2 to enter Setup (Bios) go to the Security tab, if Secure Boot is Enabled, Disable it or change it to Setup Mode. If UEFI Bios is enabled, add Legacy Boot. Under the Boot tab you should now see your USB Flash drive. Move this to First Boot Device, Save and Exit.
      My ComputerSystem Spec

  6.    01 Jul 2018 #16

    Wow, it's doing something other than the black screen! I am under the security tab and cannot get past the Set HDD Password option. I do see Secure Mode is set to standard but cannot get down to that option
      My ComputerSystem Spec

  7.    01 Jul 2018 #17

    Never mind, I set the password and now I can disable it. Moved USB above harddrive and it's stil starting in repair mode and then going to a black screen 😔
      My ComputerSystem Spec

  8.    01 Jul 2018 #18

    When you change the boot order, be sure to save the changes when exiting the BIOS setup. Check the screen for instructions on how to do this. Also, the USB stick must be inserted before bootup.

    Ben
      My ComputerSystem Spec

  9.    01 Jul 2018 #19

    Hit F10 to exist and save. USB stick is in 😔
      My ComputerSystem Spec

  10.    01 Jul 2018 #20

    If you simply downloaded the media creation tool to the USB stick, download another copy of it to the hard drive of the computer you are using now. Then find it in File Explorer and double-click it. If you already did this the first time, the only other thing I can think of is to use "Enable F12 Boot Menu" in the BIOS setup. This will allow you to press the F12 key during bootup and be presented with a boot menu. Be sure to save the change.

    Ben
      My ComputerSystem Spec


 
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