Windows 10: White Title Bar and Banner Unclickable

  1.    28 Jun 2018 #1

    White Title Bar and Banner Unclickable


    Computer: Dell OptiPlex 3050
    Dual Monitor Setup.

    At random, my title bar and a select area underneath it turn white. When I try to click on anything that would be there, I click on whatever is behind it, as if it isn't there. The issue is more likely to occur on the primary monitor, even though they're the same model, and appears to only affect windows that have been maximized. If I un-maximize the window, the glitch disappears, however, it will return upon maximization. This problem will persist until the computer is restarted. It will work fine for a bit and eventually start up again.

    Example of how it looks:
    Click image for larger version. 

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    I've tried updating all of the drivers (including the BIOS) as well as removing the Display Adapter and Monitor Drivers. Alas, the problem persists.

    Any ideas?
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,637
    Windows 10 Pro x64 Build 1803
       29 Jun 2018 #2

    Hi davidbeme Welcome to the TenForums @davidbeme

    You might try

    Windows Key + CRTL + Shift + B

    which restarts your graphic driver.

    When you reinstalled driver did you eliminate all old drivers with DDU? (Majorgeeks)

    http://www.majorgeeks.com/files/deta...installer.html

    I might also just do an inplace repair / upgrade. This will upgrade you to V1803 if you are not on this version. I always recommend a full data backup even though the process is supposed to be non-destructive.

    Repair Install Windows 10 with an In-place Upgrade


    Ken
      My ComputerSystem Spec

  3.    05 Jul 2018 #3

    Caledon Ken said: View Post
    You might try

    Windows Key + CRTL + Shift + B

    which restarts your graphic driver.

    When you reinstalled driver did you eliminate all old drivers with DDU? (Majorgeeks)

    http://www.majorgeeks.com/files/deta...installer.html

    Ken
    That shortcut appears to temporarily fix the issue without the user having to close all of their applications and restart their computer, so now I'm near certain that it's the graphic driver. I will attempt to use DDU and force the generic windows 10 graphic driver and see if that clears the issue.
      My ComputerSystem Spec

  4. Caledon Ken's Avatar
    Posts : 10,637
    Windows 10 Pro x64 Build 1803
       05 Jul 2018 #4

    Let us know how it goes.
      My ComputerSystem Spec

  5.    10 Jul 2018 #5

    I removed the existing drivers using DDU and forced the generic Win10 display adapter driver. However, this only allowed for 1 monitor to get display in the dual monitor setup, and so wasn't an option. I went onto Dell Support and downloaded the oldest existing video driver (as the user said that this used to not happen) and installed it.

    The issue continues to have an effect, however, and so my next attempt will be an in-place repair / upgrade.
      My ComputerSystem Spec


 

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