Windows 10: window is stuck

  1.    27 Jun 2018 #1

    window is stuck


    I was using Premiere Pro. I moved the PP window to the bottom of the screen so I could do something else, then I forgot I'd left it there and did some complex processing using another app (converting a video to another format). Much later I realised the Premiere Pro window was still there at the bottom of the screen, so I tried to drag it up to the centre of the screen, but it wouldn't move. So I tried to close it by clicking the X at the top right and that didn't work either, and PP is just stuck there at the bottom of the screen non-functional and can't be removed. If I restart the computer it says PP needs to be closed, and do I want to restart anyway? I say yes and it restarts. The PP window is now gone, but if I click on the PP icon to start PP, the PP window appears at the bottom of the screen again, and cannot be moved or used or closed. What is happening?
      My ComputerSystem Spec

  2.    27 Jun 2018 #2

    xb101353 said: View Post
    I was using Premiere Pro. I moved the PP window to the bottom of the screen so I could do something else, then I forgot I'd left it there and did some complex processing using another app (converting a video to another format). Much later I realised the Premiere Pro window was still there at the bottom of the screen, so I tried to drag it up to the centre of the screen, but it wouldn't move. So I tried to close it by clicking the X at the top right and that didn't work either, and PP is just stuck there at the bottom of the screen non-functional and can't be removed. If I restart the computer it says PP needs to be closed, and do I want to restart anyway? I say yes and it restarts. The PP window is now gone, but if I click on the PP icon to start PP, the PP window appears at the bottom of the screen again, and cannot be moved or used or closed. What is happening?
    Hi.
    I don't use the program myself, but I think you need to delete the workspace, or reset it. See here:
    Use and customize workspaces in Premiere Pro

    p.s. Never move open windows down to the bottom to get them out of the way; just minimize them.
      My ComputerSystem Spec

  3.    28 Jun 2018 #3

    Thanks for the reply, but your link is to do with moving workspaces within Premiere Pro, not moving PP on the desktop which is what I need to do. I can't do anything within PP anyway because it is stuck at the bottom of the screen and I can't get inside it.

    What I need is to re arrange the desktop so I can move PP up the screen, but as I said PP can't be moved at the moment.
      My ComputerSystem Spec

  4.    28 Jun 2018 #4

    Now I've managed to move the PP window up the screen, but I can't use it, it is just black and though it has File, Edit etc at the top, clicking on those does nothing, and I can't close it or use it. I re- installed PP but that didn't cure it. I would like to restore my system to an earlier date, but that doesn't work either.
      My ComputerSystem Spec

  5. rvcjew's Avatar
    Posts : 84
    Win 7 PRO x64, Win 10 Pro x64
       29 Jun 2018 #5

    By reinstall do you mean install on top of itself or uninstall it and reboot then reinstall it? Also for reference in the future windows key+shift+arrow key will move focused app to center of a selected monitor if it gets stuck off screen.
      My ComputerSystem Spec


 

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