Windows 10: Boot Problem After Clean Reinstallation Of Windows 10

  1.    20 Jun 2018 #1

    Boot Problem After Clean Reinstallation Of Windows 10


    Hi,
    I have just sold my pc to a friend. The original operating system was Windows 10 (a free upgrade from Windows 7). In preparation for the sale, I chose the formatting option (everything cleaned from the hard drive) and downloaded and installed a clean reinstall of Windows 10. The installation was successful but the buyer tells me he is being prompted for an Admin Log In. The password prompt tells me that it is my previous log in that is required. Why is this and surely people sell computers all the time presumably without having to pass on previous log in details? Grateful for any advice as to how to solve this one.
      My ComputerSystem Spec

  2.    20 Jun 2018 #2

    If you don't set up an admin account for the buyer to use, they'll occasionally need access to the existing admin account instead. My best guess is that if you set up an admin account for the buyer, you can then log into that account and delete the old admin account. Then, you should be able to let the buyer set a new password for the new admin account, and you'll be off the hook for future password provisions.
    HTH,
    --Ed--
      My ComputersSystem Spec

  3.    20 Jun 2018 #3

    Thanks Ed I will pass that on.
      My ComputerSystem Spec


 

Related Threads
Folks, I need to replace my failing (but still functioning) Hard Drive on my Dell XPS 8300 Desktop. The operating system is Windows 10. My plan has been to buy a brand new hard drive (DONE), install a fresh bootable Windows 10 operating system...
A possible reinstallation of Windows 10 in Installation and Upgrade
I'm running 3 legit installations of Windows 10, 2 of which were free when the program was first available. Two of my installations are on Apple MacOS machines, with Windows 10 available on one with Parallels and the 2nd, a Bootcamp installation. ...
Hi I may have to get a new laptop (see other thread in General...). When I buy a laptop with an OEM (home) version of windows 10 can I do a clean reinstall by using the media creatiom tool/iso route using the OEM key? Can the OEM Home...
Windows 10 Reinstallation in Installation and Upgrade
About a month ago the "Bad Image" error started popping up whenever I tried to open clients such as that for Skype and League of Legends. Uninstalling and reinstalling were not fixing the problem, so I decided to do a refresh to see if that would...
Reinstallation of Windows 10 in General Support
I encounter was I had a very bad issue, I did a sfc /scannow and it found corrupted files and was unable to repair them. Dism also found errors. I even try to create a recovery and repair it, it says my system32 also having issues and cannot be...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 06:08.
Find Us