Windows 10: Unwanted transparent box in corner of screen Solved

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  1.    17 Jun 2018 #1

    Unwanted transparent box in corner of screen


    I have an unwanted transparent box that has recently appeared in the top right hand corner of my screen
    I is always there irrespective of what program I am using
    Clicking on it does nothing and I cant drag it
    I am using Bitdefender antivirus and a full system scan has not shown any problem
    When I try to print the screen the box doesn't show so I have attached a photo showing it
    Any advice on what it is and how to remove it would be appreciated
    Attached Thumbnails Attached Thumbnails IMG_1911.jpg  
      My ComputerSystem Spec

  2.    17 Jun 2018 #2

    I'm guessing this is a desktop PC .. have you tried switching your display cable such as the HDMI cable to see if this makes any difference? also kinda a long shot but maybe re-installing your graphics drivers?
      My ComputerSystem Spec

  3.    17 Jun 2018 #3

    Hi Brandon
    Yes it is a desktop PC but I don't have a HDMI cable attached to it just the normal multipin cable
    Not sure about the graphics card
    Last week there were several Windows updates installed and I wonder if it has anything to do with them
      My ComputerSystem Spec

  4.    17 Jun 2018 #4

    It seems like part of the taskbar if you right click on the taskbar under toolbars anything there? Anything running in task manager you can close
      My ComputerSystem Spec

  5. Berton's Avatar
    Posts : 5,393
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       17 Jun 2018 #5

    This is the same section of my Edge on a Notebook with Win10 Version 1803 Build 17134.112 [latest], doesn't have that box with the star:
    Click image for larger version. 

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    Could it be a third-party add-on/extension doing it?
    Also, it doesn't show in Firefox.
    Click image for larger version. 

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ID:	192685
      My ComputerSystem Spec

  6.    17 Jun 2018 #6

    Hi Samuria
    There is nothing showing under toolbars and task manager only shows the programs that I have open
      My ComputerSystem Spec

  7.    17 Jun 2018 #7

    Hi Guru
    The star is just the add to favourites icon and not associated with the transparent box
    if there is a program open and nothing on the screen in that area then the box is just blank
    It could be a third party add on and that's what concerns me but a full scan did not reveal anything
      My ComputerSystem Spec

  8.    17 Jun 2018 #8

    Hi Berton
    I just downloaded Firefox but my Bitfender antivirus then wanted to close it
    As edge seems to be the preferred browser for Windows 10 I am hoping to solve the problem there
      My ComputerSystem Spec

  9. Berton's Avatar
    Posts : 5,393
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       17 Jun 2018 #9

    Alan298 said: View Post
    Hi Guru
    The star is just the add to favourites icon and not associated with the transparent box
    if there is a program open and nothing on the screen in that area then the box is just blank
    It could be a third party add on and that's what concerns me but a full scan did not reveal anything
    In my Edge the star has 3 bars protruding to the right, opens more choices such as a star for Favorites, was the prompt for my question about third-party add-ins/extensions because when your image is expanded it shows that star but also the box containing a star you ask about.
      My ComputerSystem Spec

  10.    17 Jun 2018 #10

    Hi Guru
    Clicking on the star with the three bars just opens my favourite web page list
    Then clicking on Favourites Bar does nothing
    But I have just noticed that when I reduce the size of the Edge window the transparent box disappears and then reappears when I enlarge the window
      My ComputerSystem Spec


 
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