There were no dump files yet for WHEA 0x124.
They appeared in the Windows logs.
Some of these may have been deleted using Ccleaner.
The HP tools are good but the tools that will be used will place the hardware under stress to see if there are problems with the hardware.
There are many many WHEA 0x124 BSOD in the Ten Forums threads. You can use the search to find them.
Please post when the above software has been uninstalled.
After the software has been uninstalled a crash dump will be performed to see if dump files can be generated.
When Kaspersky is uninstalled make sure that Windows defender is turned on.
Code:
6/9/2018 10:56 AM Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 100000ea
P2: ffffa5820c068500
P3: 0
P4: 0
P5: 0
P6: 10_0_17134
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\060918-34843-01.dmp
\\?\C:\WINDOWS\TEMP\WER-58406-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER83A2.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER843F.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8519.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8539.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_100000ea_1b085ecb0477c8182de485dc56295c68d8bc048_00000000_cab_21b98632
Analysis symbol:
Rechecking for solution: 0
Report Id: 5557e806-bb0a-4529-8227-fd98ad1c786d
Report Status: 2049
Hashed bucket:
Cab Guid: 06/9/2018 10:56 AM Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 100000ea
P2: ffffa5820c068500
P3: 0
P4: 0
P5: 0
P6: 10_0_17134
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\060918-34843-01.dmp
\\?\C:\WINDOWS\TEMP\WER-58406-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER83A2.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER843F.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8519.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8539.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_100000ea_1b085ecb0477c8182de485dc56295c68d8bc048_00000000_06658548
Analysis symbol:
Rechecking for solution: 0
Report Id: 5557e806-bb0a-4529-8227-fd98ad1c786d
Report Status: 4
Hashed bucket:
Cab Guid: 0
6/9/2018 1:05 PM Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 124
P2: 0
P3: ffff8100c23bb358
P4: 0
P5: 0
P6: 10_0_17134
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\060918-33203-01.dmp
\\?\C:\WINDOWS\TEMP\WER-34953-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDAFE.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDB1E.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDB4C.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDB6C.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_2570437839825795ccbbd39bfb8208f2ecc31d2_00000000_cab_0a64e0da
Analysis symbol:
Rechecking for solution: 0
Report Id: e994cb78-6a3b-4e20-9892-2da6672fb051
Report Status: 2049
Hashed bucket:
Cab Guid: 0
6/9/2018 1:05 PM Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 124
P2: 0
P3: ffff8100c23bb358
P4: 0
P5: 0
P6: 10_0_17134
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\060918-33203-01.dmp
\\?\C:\WINDOWS\TEMP\WER-34953-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDAFE.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDB1E.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDB4C.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDB6C.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_2570437839825795ccbbd39bfb8208f2ecc31d2_00000000_0474db7b
Analysis symbol:
Rechecking for solution: 0
Report Id: e994cb78-6a3b-4e20-9892-2da6672fb051
Report Status: 4
Hashed bucket:
Cab Guid: 0
6/8/2018 10:21 AM Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 124
P2: 0
P3: ffffb5862678b8f8
P4: 0
P5: 0
P6: 10_0_17134
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\060818-34187-01.dmp
\\?\C:\WINDOWS\TEMP\WER-35765-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFE9.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1009.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1807.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1818.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_acc5f9c9ad64494aa7c7afddfd32786eba9e281_00000000_cab_228918b3
Analysis symbol:
Rechecking for solution: 0
Report Id: 8ecc7fae-f211-4b5d-a3f9-585f33d6c337
Report Status: 2049
Hashed bucket:
Cab Guid: 0
6/8/2018 10:21 AM Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 124
P2: 0
P3: ffffb5862678b8f8
P4: 0
P5: 0
P6: 10_0_17134
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\060818-34187-01.dmp
\\?\C:\WINDOWS\TEMP\WER-35765-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFE9.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1009.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1807.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1818.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_acc5f9c9ad64494aa7c7afddfd32786eba9e281_00000000_06751826
Analysis symbol:
Rechecking for solution: 0
Report Id: 8ecc7fae-f211-4b5d-a3f9-585f33d6c337
Report Status: 4
Hashed bucket:
Cab Guid: 0
6/9/2018 11:55 AM Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 124
P2: 0
P3: ffffb885fc50c8f8
P4: 0
P5: 0
P6: 10_0_17134
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\060918-33984-01.dmp
\\?\C:\WINDOWS\TEMP\WER-35531-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2304.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2324.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2334.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2345.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_7dc5a59cf46811a798e662b09f99e1cbddf09694_00000000_cab_0c2523bf
Analysis symbol:
Rechecking for solution: 0
Report Id: dcfdf6e1-4bf1-47db-b456-aa0d7ec6b57e
Report Status: 2049
Hashed bucket:
Cab Guid: 0
6/9/2018 11:55 AM Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 124
P2: 0
P3: ffffb885fc50c8f8
P4: 0
P5: 0
P6: 10_0_17134
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\060918-33984-01.dmp
\\?\C:\WINDOWS\TEMP\WER-35531-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2304.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2324.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2334.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2345.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_7dc5a59cf46811a798e662b09f99e1cbddf09694_00000000_06a52352
Analysis symbol:
Rechecking for solution: 0
Report Id: dcfdf6e1-4bf1-47db-b456-aa0d7ec6b57e
Report Status: 4
Hashed bucket:
Cab Guid: 0
Code:
Event[16475]: Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 2018-06-11T13:25:05.503
Event ID: 17
Task: N/A
Level: Warning
Opcode: Info
Keyword: N/A
User: S-1-5-19
User Name: NT AUTHORITY\LOCAL SERVICE
Computer: Daddio-HP-Envy
Description:
A corrected hardware error has occurred.
Component: PCI Express Upstream Switch Port
Error Source: Advanced Error Reporting (PCI Express)
Bus:Device:Function: 0x3:0x0:0x2
Vendor ID:Device ID: 0x1022:0x43B2
Class Code: 0x30400
The details view of this entry contains further information.
Code:
Event[16447]: Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 2018-06-11T13:25:04.832
Event ID: 17
Task: N/A
Level: Warning
Opcode: Info
Keyword: N/A
User: S-1-5-19
User Name: NT AUTHORITY\LOCAL SERVICE
Computer: Daddio-HP-Envy
Description:
A corrected hardware error has occurred.
Component: PCI Express Legacy Endpoint
Error Source: Advanced Error Reporting (PCI Express)
Bus:Device:Function: 0x3:0x0:0x0
Vendor ID:Device ID: 0x1022:0x43BB
Class Code: 0x60330
The details view of this entry contains further information.