Directory size of user folder under-reported in "Properties"


  1. wiivile
    Posts : 9
    Windows 10 Pro 64-bit
       New #1

    Directory size of user folder under-reported in "Properties"


    I'm trying to ascertain the size of my User folder. Right clicking on C:\Users\myusername directory shows 297 GB, however, I know it is much larger than that; a certain folder within my User folder, for example, is over 400GB. I believe the size of my User folder is actually about 1.4TB.

    I re-indexed and this did not fix the problem. I ran chkdsk upon reboot and this did not fix the problem (no errors were reported by chkdsk). My hard drive has no bad sectors according to Crystaldiskinfo (it is a 4TB Samsung 860 EVO SSD). The SSD is on the latest firmware from Samsung.

    Any ideas why "Properties" would mis-report (underreport!) the size of my User folder?
    Last edited by wiivile; 05 Jun 2018 at 19:23.
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  3. philc43
    Posts : 5,169
    64bit Win 10 Pro ver 21H2
       New #2

    Another way to compare is to check your user profile in Control Panel.

    Press the Win+R keys to open Run, type SystemPropertiesAdvanced.exe, and click/tap on OK to open advanced System Properties.

    Click/tap on the Settings button under User Profiles.

    You should then be able to see the size of your user folder. I have to say I have noticed inconsistencies too but not by that much.
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  4. wiivile
    Posts : 9
    Windows 10 Pro 64-bit
    Thread Starter
       New #3

    philc43 said:
    Another way to compare is to check your user profile in Control Panel.

    Press the Win+R keys to open Run, type SystemPropertiesAdvanced.exe, and click/tap on OK to open advanced System Properties.

    Click/tap on the Settings button under User Profiles.

    You should then be able to see the size of your user folder. I have to say I have noticed inconsistencies too but not by that much.
    Yep, user folder in that Settings window shows 1.4TB. Properties shows 297GB. I don't understand the discrepancy.
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  6. Berton
    Posts : 14,026
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       New #4

    These settings may also have an effect on what is seen:
    Attachment 191267
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  7. sflesch
    Posts : 15
    10, 7, Server 2012, ...
       New #5

    wiivile said:
    Any ideas why "Properties" would mis-report (underreport!) the size of my User folder?
    It's not just you. 1803 changed something.
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  8. f14tomcat
    Posts : 56,833
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       New #6

    OneDrive???
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  9. Ztruker
    Posts : 14,047
    Windows 11 Pro X64 22H2 22621.1848
       New #7

    Look at it with Treesize Free, see what it shows you.
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