Windows 10: No login prompt and cannot boot in safe mode.

  1.    31 May 2018 #1

    No login prompt and cannot boot in safe mode.


    Am helping a friend set her PC back up after it has been stored (everything unplugged) for about 9 months.
    When we first went to turn it on the fans kicked in and it would appear to start booting up but then turn itself off again after about 10 or so seconds of activity.
    It did this 3 times and on the 4th attempt it finally loaded.
    However, it loaded as far as the login screen and when we mouse click or press a button the time etc clears from the screen but the login prompt is not there at all.

    Have searched through forums and seen mention of similar problems solved by booting in safe mode.

    I cannot get this PC to boot in safe mode.

    Shift+Restart - the pc says it is restarting but just shuts down.

    Power on and interrupt loading 3 times to try and get Automatic Repair Mode to trigger has done nothing. It will just load to the login screen again once I let it load fully.

    I even tried holding F2 while turning it on to try and get to BIOS, but this did nothing.

    I'm stumped at this point, how can I get this PC to boot in safe mode?
      My ComputerSystem Spec

  2.    01 Jun 2018 #2

    fans kicked in and it would appear to start booting up but then turn itself off again after about 10 or so seconds of activity.
    - suggests overheating or hardware problem.
    Shift+Restart - the pc says it is restarting but just shuts down.
    - ditto

    Might be as simple as a connector/cable problem- and is it very dirty?

    You could try booting it from a boot medium such as Kyhi's boot disk (available from the top of the Software and Apps section here). The utilities on that will allow you to check the disk, access it via file explorer, partition manager etc, if you can succeed in booting that way.
      My ComputerSystem Spec

  3.    01 Jun 2018 #3

    Can you enter the BIOS screen usually by pressing the Del key at boot to check the system configuration? Check the date is correct - if not a new BIOS battery is needed. Also try loading BIOS defaults.
      My ComputersSystem Spec

  4.    01 Jun 2018 #4

    Try pressing ctrl alt del that sometimes works
      My ComputerSystem Spec


 

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