Windows 10: won't come back from sleep/computer frozen after using sabnzb

  1.    26 May 2018 #1

    won't come back from sleep/computer frozen after using sabnzb

    i've been using this program called sabnzb to download via newsgroups for some time now. The program always gave me issues - it would do this thing where after a few hours whilst downloading, if i used the computer, everything would slow down to about 1 frame every 5 seconds, if i used the mouse or keyboard or did anything - so i'd have to press reset and restart PC.

    it probably still does that but now in addition - when i start the program and leave the computer downloading overnight - i come back in the morning, move the mouse, but the monitors won't wake, keyboard does nothing, the computer is on but nothing is happening. I can't even see it on teamviewer so its like its crashed in middle of the night in a weird way.

    again i have to press reset. The downloads resume from i suppose whenever the computer crashed (they do make progress). What on earth is going on?

    i've got the log output here from windows event viewer but not sure how to interpret it. please help me find out what is causing this?

    i don't know how to attach the log properly into the message...i've saved it as a text file and attached it
    won't come back from sleep/computer frozen after using sabnzb Attached Files
      My ComputerSystem Spec

  2. Posts : 19,865
    windows 10 professional version 1607 build 14393.969 64 bit
       29 May 2018 #2

    Hi hiohaa ,

    1) What is the status of VMware on the computer?
    2) What is connected to USB 2?
    3) What is connected to USB 3?

    4) There are two log collectors ( DM and BETA).
    BSOD - Posting Instructions - Windows 10 Forums
    Language - Add, Remove, and Change in Windows 10 | Windows 10 Tutorials
    5) Using English as the default language run the BETA log collector and post a zip into this thread:
    BSOD - Posting Instructions - Windows 10 Forums
    (extract > open)
    6) Use the text and images in this thread in case there are any problems running the beta log collector: (post #5)
    DM Log tool problem Solved - Windows 10 Forums

    7) Update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums | Windows 10 Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    For the motherboard > include the version

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, port replicator, docking station, USB wireless network card, etc.)

    8) Open the website for the motherboard manufacturer > support > enter the product or serial number or model > select the operating system > view drivers > post a URL or hyperlink into the thread
    Last edited by zbook; 29 May 2018 at 03:51.
      My ComputerSystem Spec


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