Windows 10: Cannot get to login screen. Solved


  1. Posts : 57
    Windows 10 Pro / Windows 7 Home
       24 May 2018 #1

    Cannot get to login screen.


    Hi,

    My pc refuses to show the login screen. All I see is the mouse cursor and a black screen. I have a Bluetooth keyboard and mouse which are working so I know windows is loaded. Also win+p brings up the project a screen thing and win+u brings up narrator. Any ideas on how to fix.

    Ive ran chkdsk and sfc /scannow /offbootdir=D:\ /offwindir=D:\windows. SFC /SCANNOW from recovery and it found no problems.

    Im running the 1803 build dual booting with Windows 7.
      My ComputerSystem Spec

  2.    24 May 2018 #2

    In the Recovery Environment (RE) the Windows you boot from may change drive letters.
    Do you have a Windows Install DVD or USB? You will need it to repair Windows.
      My ComputerSystem Spec


  3. Posts : 57
    Windows 10 Pro / Windows 7 Home
    Thread Starter
       25 May 2018 #3

    spunk said: View Post
    In the Recovery Environment (RE) the Windows you boot from may change drive letters.
    Do you have a Windows Install DVD or USB? You will need it to repair Windows.
    Im booting recovery from USB.
      My ComputerSystem Spec

  4.    25 May 2018 #4

    Ok, boot the Windows installer, Choose your Language. Press Shift+F10 to go directly to the Command PromptAt command prompt (x: sources) type this exactly as written:bcdedit |find “osdevice” (Must inc and the |), the | before Find is the Upper case \ key) press enter. This will tell you what drive letter the OS is on. It may not be on the C: drive.
    Use the returned drive letter for the OS.
    At the X:\Sources prompt type the drive letter of the OS (ie) D: and press enter (ie) D:\> at this prompt type the following bold commands pressing enter after each, then try to boot normally.
    bootrec /FixMBR
    bootrec /FixBoot
    bootrec /ScanOS
    bootrec /RebuildBCD
    reboot and try to boot normally

    https://support.microsoft.com/en-us/...startup-issues
      My ComputerSystem Spec


  5. Posts : 57
    Windows 10 Pro / Windows 7 Home
    Thread Starter
       25 May 2018 #5

    spunk said: View Post
    Ok, boot the Windows installer, Choose your Language. Press Shift+F10 to go directly to the Command PromptAt command prompt (x: sources) type this exactly as written:bcdedit |find “osdevice” (Must inc and the |), the | before Find is the Upper case \ key) press enter. This will tell you what drive letter the OS is on. It may not be on the C: drive.
    Use the returned drive letter for the OS.
    At the X:\Sources prompt type the drive letter of the OS (ie) D: and press enter (ie) D:\> at this prompt type the following bold commands pressing enter after each, then try to boot normally.
    bootrec /FixMBR
    bootrec /FixBoot
    bootrec /ScanOS
    bootrec /RebuildBCD
    reboot and try to boot normally

    https://support.microsoft.com/en-us/...startup-issues
    Hi,

    I dont think that will work. Windows loads fine. I just cant see the login screen.
      My ComputerSystem Spec

  6.    25 May 2018 #6

    It sounded like you couldn't login at all.
    Maybe the lock screen needs to be reset?
    Reset and Re-register Windows Spotlight in Windows 10 | Windows 10 Tutorials
      My ComputerSystem Spec


  7. Posts : 57
    Windows 10 Pro / Windows 7 Home
    Thread Starter
       29 May 2018 #7

    spunk said: View Post
    It sounded like you couldn't login at all.
    Maybe the lock screen needs to be reset?
    Reset and Re-register Windows Spotlight in Windows 10 | Windows 10 Tutorials
    Thanks.

    That fixed it.
      My ComputerSystem Spec


 

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