Cannot get to login screen.

Hi,

My pc refuses to show the login screen. All I see is the mouse cursor and a black screen. I have a Bluetooth keyboard and mouse which are working so I know windows is loaded. Also win+p brings up the project a screen thing and win+u brings up narrator. Any ideas on how to fix.

Ive ran chkdsk and sfc /scannow /offbootdir=D:\ /offwindir=D:\windows. SFC /SCANNOW from recovery and it found no problems.

Im running the 1803 build dual booting with Windows 7.

spunk said:

In the Recovery Environment (RE) the Windows you boot from may change drive letters.
Do you have a Windows Install DVD or USB? You will need it to repair Windows.

Im booting recovery from USB.

spunk said:

Ok, boot the Windows installer, Choose your Language. Press Shift+F10 to go directly to the Command PromptAt command prompt (x: sources) type this exactly as written:bcdedit |find “osdevice” (Must inc ” and the |), the | before Find is the Upper case \ key) press enter. This will tell you what drive letter the OS is on. It may not be on the C: drive.
Use the returned drive letter for the OS.
At the X:\Sources prompt type the drive letter of the OS (ie) D: and press enter (ie) D:\> at this prompt type the following bold commands pressing enter after each, then try to boot normally.
bootrec /FixMBR
bootrec /FixBoot
bootrec /ScanOS
bootrec /RebuildBCD
reboot and try to boot normally

https://support.microsoft.com/en-us/...startup-issues

Hi,

I dont think that will work. Windows loads fine. I just cant see the login screen.

spunk said:

It sounded like you couldn't login at all.
Maybe the lock screen needs to be reset?
Reset and Re-register Windows Spotlight in Windows 10 | Windows 10 Tutorials

Thanks.

That fixed it.