New
#1
Cannot proceed past "Choose an account to continue"
I have done a fair amount of research into this already but cannot find anything that resolves this.
When booting into WinRE, Startup repair or Go back to previous version, I am prompted to choose the account.
At this point the keyboard and mouse (USB) are unresponsive.
Both respond in normal mode and in BIOS as there are 2 ports that work in BIOS.
I did have a temporary admin account as part of resolving another issue but have since deleted it and only one account shows.
I'm not sure what to do at this point.